Ratings based on 682 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent Stay

Posted Sep 15, 2014
I stayed with my gf for a week at the hotel and was given a room on the 21st storey. The room was spacious and well-kept and though the view was not that of the ocean, it was still fantastic nevertheless. Counter staff and concierge were very friendly and when I pointed out that one of the drawers in the cabinet was spoilt, it was fixed within the very same day. We thoroughly enjoyed our experience and would recommend this hotel to anyone who would be holidaying in Gold Coast.
5 out of 5
Recommended
for Everyone
by A verified traveler from mackay qld

Nice hotel close to main street

Posted Sep 15, 2014
Wished I had an ocean view if one was available. But very comfortable room and convenient.
3 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

A bit small for four people.

Posted Sep 15, 2014
Pros: Desk staff were very friendly and helpful.
Cons: Something to stop the room doors slamming like a soft close because it is very noisy all night.
Location: Good location close to the venue we were attending for a show.
Would have liked if the two rooms were more separate and there were chairs for 4 in the room and on the balcony. Bathroom was very small too and we had to go downstairs or pay to have them bring us more wine and drink glasses because only 2 of each were in the room although we had booked for 4 people. Very noisy with doors slamming all night. Nice view though.
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Nice hotel and close to everything

Posted Sep 14, 2014
It's been gud experience to stay in this hotel .. It's was close to market , beach apperently In the heart of surfers paradise . Breakfast is bit expensive .its should be bit cheaper ..
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Great location

Posted Sep 9, 2014
Pros: Convenience
Cons: Cleaning
Location: Shopping, beach, light rail, beach markets
Very convenient for all we wanted to do on the Coast and we were also attending a workshop in the hotel so it was great being able to go to your room for whatever reason during your breaks.
3 out of 5
Recommended
for Everyone
by A verified traveler

Previous Stay

Posted Sep 9, 2014
We recently had the pleasure of staying at your hotel for a four day visit. I was impressed with the location and the convenience of all surrounding shops and cafes. I was however disappointed that during our stay we stayed during a public holiday - and we received a letter regarding the house keeping, this stated that because of the housekeeping this would be limited and only during a certain time. By the end of the day our room still had not be cleaned nor had a towels been replaced - this was inconvenient as we had come down for a wedding and travelled from NZ.
5 out of 5
Recommended
for Everyone
by A verified traveler from A

Fun place to stay

Posted Sep 5, 2014
Right in the centre of town close to shops and restaurants. We were looked after really well
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel next to surfers Paradise and shops

Posted Sep 4, 2014
We like to stay there again very nice view in the morning from balcony. Next to shops and beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel

Posted Sep 3, 2014
Pros: very nice!
Location: surfers paradise, wander along the beach, sea world
i can see the beach over the window. the scenery is very very beautiful. Both my wife and I enjoy our stay there very much!
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Nice, hotel, Really enjoyed the room.

Posted Sep 3, 2014
Pros: The Amenities, and the fact your close to everything.
Cons: Faster reception service.
Location: Right in the heart of surfers paradise!
Was a very pleasing experience being up the 34th floor, we had a fantastic view and a spacious room. The room service was pleasing and the food was of high standard. My partner and I really enjoyed this hotel.