Ratings based on 444 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
75% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler


Posted Jul 22, 2015
my experience was good .......................................................................................................................
3 out of 5
for Everyone
by A verified traveler from Brisbane

Nice hotel close to the beach.

Posted Jul 20, 2015
Pros: Location and outlook.
Cons: The air-condition unit was cooling only so we were not able to use it being winter and it made a lot of noise when turned on and needs replacing.
Location: All good as close to Surfers Paradise and easy to walk to attractions.
It was what we were expecting except the towels weren't changed on the second day. We were told this was the usual procedure as it was not a serviced hotel. They did provide new towels at reception.
3 out of 5
for Everyone
by A verified traveler from Perth

Not fancy but reasonable

Posted May 23, 2015
Pros: Close to beach and main mall
Location: Close to everything, walking distance to surfers.
Location is great just across from the beach, walking distance to main mall and also main drag of Surfers.
3 out of 5
for Everyone
by A verified traveler from Sydney

Excellent location

Posted May 22, 2015
Pros: location
Cons: Maintenance of the surroundings.
Location: Ocean is across the road. Scooter hire is handy. Amenities is close by. Parks and shopping is very close.
Needs upgrading. Price is reasonable for the location.
4 out of 5
for Everyone
by A verified traveler from northern NSW

Beautiful ocean view, balcony, close to shops,

Posted May 13, 2015
Enjoyed every minute. I had clean room, comfortable furniture, for older style hotel I was happy with the price. It is right on the beach!!!
2 out of 5
by A verified traveler from Brisbane, Australia

Beautiful location, poor condition

Posted May 12, 2015
Had some difficulty getting to the hotel, what with changes to the road system which are not evident in the car's gps! While the hotel is well-placed for access to the beach, and for the range of shops and restaurants, the age of the building is showing. The lift was broken and, while the staff did well to cover for the failure, it was far less than perfect. The rooms, too, are showing their age, with difficult to use sliding doors and cracking grout. The shower was wonderfully hot (though a little short for a 6' - 183cm - person), the room was clean and tidy, and once the plugs had been sorted out (by me) the stove and microwave once again worked. Overall, I feel the price I paid was not acceptable for the experience I received, and I will be selecting differently in future.
3 out of 5
for Everyone
by A verified traveler

Posted May 2, 2015
It is very old balcony not safe no room service available
4 out of 5
for Couples
by Josie from Adelaide

Fantastic location

Posted Apr 27, 2015 on Hotels
This hotel is right on the Esplanade which is fantastic! ALso we arrived early but the staff were still able to provide us with a room that was ready.
2 out of 5
by A verified traveler from Adelaide

Posted Apr 25, 2015
Pros: Close to amenities. Overlooked the beach
Cons: Just about everything
Location: The location was good, near shops &, restaurants
I was unable to access after hours number as the phone was out of order. No information given on how to use after-hours entry. 2 other couples also didn't know how to enter after hours & they booked in at the desk. The ceiling fan was set on "winter" setting, so no air circulated in the room. I was unable to change the fan to "summer" setting as the switch was broken. The switch for air-con & controls was just under the ceiling, I had to stand on the bed to adjust the setting. The door to the control panel on the air-con was broken. One coat hanger was supplied. The room door was difficult to lock. 3 sachets of coffee supplied for 3 days - very generous.
5 out of 5
for Families
by Carol from Canberra

Overnight at international beach resort

Posted Apr 22, 2015 on Hotels
I enjoyed my overnight stay at the hotel. The staff were particularly helpful and went out of their way to help.