Ratings based on 5,585 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Richmond, Vic

Hub of activity

Posted May 25, 2015
Pros: Near major shopping centre and short walk to the rest of the shopping/restuarant precinct. Close to trams, and buses to the footy.
Cons: Can be noisey on the lower floors, so the higher up the better. Miss the rock band in the old sports bar which is under renovation.
Location: !0 minute walk to the shops / beach
Great restaurants, reasonable bars, bit of live music and the casino give you plenty to do. Not cheap but you get a bit more here on your doorstep.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane

Short but sweet

Posted May 15, 2015
The highlight of the stay was the complimentary buffet breakfast, great food and variety. The staff were friendly and helpful. The parking is a bit inconvenient with baggage, but there was a bell boy service and the parking was free. The bathroom decor was outdated, however there was a renovation planned. Dinner at spinners was average and overpriced but there was a few others to choose from. Overall I think it's a good place to stay if you're planning on spending the night at the casino and especially at a discounted rate.
3 out of 5
Recommended
for Everyone
by A verified traveler

Room was very used.

Posted May 12, 2015
Was good. Food good and service good. Half an hour in the queue to check out though? Lacked a bit in just general entertaining. ....a couple of singers at the bar and thats it, if you dont gamble. Was a nice stay over all.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 10, 2015
Great. Had a work conference in the complex. The rooms were good size and hotel amenities were satisfactory
2 out of 5
by A verified travelerfrom Caloundra

Not impressed

Posted May 8, 2015
Pros: The show I saw
Cons: Staff
When I checked in they asked for my credit card & did not state there was a $102 holding fee & would take 5 - 10 days to clear from my card. I went to pay a bill thinking there was enough money on my card. The payment was declined, on top of that I now have a late fee on my bill. I have tickets to a show on the 6th June & intended to stay at the casino. Im going to sell the tickets & will never attend the Casino again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ハワイ在住

カジノ好きな人には最適です!

Posted May 4, 2015
バスタブがあって疲れた身体を休めました。 24時間カジノやっているので雨で外出出来なくても過ごせました。 TVで日本案内があったので不便は感じられなかったです。 ちょっと歩くとビーチやショッピングも行けます。 新しいトレインの駅までは少し歩きます。
2 out of 5
by A verified travelerfrom Brisbane

Don't bother!

Posted May 3, 2015
Pros: Went to see a show- it was fabulous. Had a nice dinner in the Japanese restaurant.
Cons: General maintenance and better cleaning of the rooms, plus the 'tired' rooms should not be given to guests until upgraded and sound-proofed.
Tired room which had not had a proper clean. I have slept on one side of the bed for 40 years but the bulb for the bedside lamp on this side was MISSING which meant that I could not read in bed just before sleeping. In addition, I had to be out of bed to turn off the last light and so then had to find my way back in the dark and I managed to kick my toe on the end of the bed. During the night I had to get to and from the bathroom in the dark, and managed to miss a night phone call from my daughter because I could not find my glasses in the dark. Very annoyed with the fact that obviously no one was bothered with replacing the bulb (and yet the previous bulb had been removed, so some staff member knew it was missing!). Also extremely noisy- room needs to sound-proofed.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Nice hotel, though would not be my first choice

Posted May 1, 2015
Pros: Breakfast Buffet and Casino
Cons: The bar during the day smelt of stale alcohol.
The hotel overbooked and weren't able to provide us with the room we had actually booked and paid for on the first night and put us in a double twin instead. When we did get our room the next day, it was lovely. However, I did expect basic elements such as complimentary water and a hair dyer to be in the room. I would definitely recommend the breakfast buffet here - it was fresh, varied, tasty. If we weren't here for a conference, I don't know if this hotel would necessarily be my first choice.
3 out of 5
by A verified travelerfrom melbourne

not crash hot

Posted Apr 5, 2015
Pros: fair
Cons: rebuild
Location: location not the greatis
just average 3 star wouldn't stay again the place is to old
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Central Coast, NSW

Just an overnight stay so not a lot to report.

Posted Apr 2, 2015
Pros: The price for a one night stay.
Cons: The signage to the entrance and car park, very difficult to find.
Location: Well, it is basically within a walking distance to the beach, local restaurants and public transport.
Very convenient hotel, great value for me, loved the pool and the English pub (PA?) the room was exceptional and very well appointed.