Outdoor pool, pool umbrellas, sun loungers
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Reviews of Kirra Surf Apartments

4.5 out of 5
Kirra Surf Apartments
2 Creek Street, Coolangatta, QLD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 224 out of 310 reviews" "
Rating 8 - Good. 63 out of 310 reviews" "
Rating 6 - Okay. 16 out of 310 reviews" "
Rating 4 - Poor. 6 out of 310 reviews" "
Rating 2 - Terrible. 1 out of 310 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Mar 2024
Response from Kirra Surf Team on Mar 22, 2024
Hi Anthony, Thank you for taking the time to post a review. We are very pleased to hear you enjoyed your stay at Kirra Surf Apartments and we look forward to welcoming you back in the future. Regards

10/10 Excellent

Heidi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, nice and close to coffee shops, parks and the beach. Beautiful staff, very friendly.
Stayed 13 nights in Nov 2023
Response from Kirra Surf Team on Nov 19, 2023
Thanks for taking the time to send us a review. We do hope you will be back to stay in the future.

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Kirra Surf Team on Nov 18, 2023
Hi Owen, Thank you for taking the time to do the review. We glad you enjoyed your stay and look forward to welcoming you back in the future.

8/10 Good

LEANNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll set out apartment and we’ll stocked for easy living
Stayed 7 nights in Nov 2023
Response from Kirra Surf Team on Nov 18, 2023
Hi Leanne, Thank you for taking the time to send through a review. We hope to see you back in the future for your next holiday.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view , friendly staff , top spot , thanks
Stayed 3 nights in Oct 2023
Response from Kirra Surf Team on Oct 16, 2023
Thanks for coming to stay with us. We do hope to see you back in the near future. Regards Karen

4/10 Poor

Kelly

Liked: Cleanliness, staff & service
I stayed here as I had been assaulted and robbed and didn’t feel safe at home. I needed somewhere SAFE and QUIET to rest and recuperate. I paid out my backside for a HIGHFLOOR so that I felt safe that nobody could get to me and when I arrived I was on LEVEL 1….NOT exactly what I’d call HIGH FLOOR!!! Not sure why I paid about an extra $100 for that extra security!!!! Then, there’s a new High Rise being built right in front of the place! They start work BEFORE 7am!! Then, there’s the work being done ONSITE around the pool (my room was above the pool, of course!!!) This work starts at 7am SHARP! A truck pumping constantly, gurney guns, men’s voices!!! Was a terrible stay, especially for the price and my needs! If all of this noisy work is going on, potential Clientele should be made aware BEFORE they book their accomodation, this is just decietful!! Thanks Mr Fanning! Will NOT be back!
Stayed 2 nights in Sep 2023
Response from Kirra Surf Team on Sep 16, 2023
Thank you for your feedback Kelly. We are sorry to hear you did not enjoy your short stay with us. All the best regards Team Kirra Surf

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Kirra Surf Team on Aug 2, 2023
Thank you for taking the time to review. We are very glad you enjoyed your stay.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Kirra Surf Team on Jul 21, 2023
Thanks for the review. Happy to hear you enjoyed your stay. Hope to see you back in the near future.

8/10 Good

Owen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a shame that the complex doesn’t have a spa
Stayed 6 nights in Jul 2023
Response from Kirra Surf Team on Jul 21, 2023
Thank you for your review. We may not have a spa but we do have a beautiful heated pool. We would love to see you back in the future.

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Kirra Surf Team on Jun 20, 2023
Thanks Shan for sending through a review. We are very pleased you enjoyed your stay with us and look forward to hosting you in the near future.

10/10 Excellent

Damian

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Panoramic ocean views and all the amenities you'd need for a wonderful beachside holiday
Stayed 6 nights in May 2023
Response from Kirra Surf Team on May 23, 2023
Thank you for posting your review. We are very happy that you enjoyed your stay and look forward to welcoming you back to Kirra Surf Apartments.

10/10 Excellent

stella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karen on the front desk was amazing friendly and very helpful. we will stay there again.
Stayed 3 nights in Apr 2023
Response from Kirra Surf Team on May 3, 2023
We are so glad you enjoyed your stay. We look forward to welcoming you back to Kirra Surf Apartments.

6/10 Okay

Jason

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Amazing view. Very dirty and a little dated. Also note that there is no "service" so no change of sheets, no new towels and only ONE toilet roll for the entire stay of 7 days.
Stayed 7 nights in Apr 2023
Response from Kirra Surf Team on Apr 26, 2023
Thanks for your feed back, we do like to know guests good and bad comments. We do not do daily servicing but you do get a service on the 8th day of your stay. Any consumables are available at reception if required. If the clean was not up to standard we would have arranged housekeeping to rectify, if we had known.

10/10 Excellent

Jesse

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Venue was great but I would book direct in future as description on Wotif wasn’t accurate. Very friendly and convenient. Beautiful view. Kid friendly.
Stayed 5 nights in Mar 2023
Response from Kirra Surf Team on Apr 25, 2023
We love to hear you would book and stay again. We look forward to welcoming you back.

10/10 Excellent

Carolyn

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was so welcoming and helpful. The view from our apartment was amazing. The amenities were all as described.
Stayed 4 nights in Apr 2023
Response from Kirra Surf Team on Apr 25, 2023
Thank you for your feed back. We are very happy to hear you enjoyed yourselves while staying at Kirra Surf.

4/10 Poor

Natasha

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the cleanliness of the property was not great. There was extra furniture left in the apartment that didn’t fit or was needed e.g extra dining chair. The 2nd room wasn’t actually a bedroom, it only had a divider up to make it look like a second bedroom. There was a lot of personal belongings that the owners had left which made it feel less like a hotel and more like you were staying in someone else’s house which made us feel uncomfortable. The view was incredible and the pool was great! The staff were all so beautiful!
Stayed 7 nights in Mar 2023
Response from Kirra Surf Team on Apr 1, 2023
Hi Natasha, Thank you for your review. We appreciate any feed back good or bad. We are always working with owners and housekeeping on improvements and your comments will be passed on. If you have any questions on room types in the future please give us a call direct so we can be sure you are getting what you require. Regards Team Kirra Surf Apartments

10/10 Excellent

Keith

Traveled with partner
Liked: Staff & service
location good but no food outlet
Stayed 3 nights in Mar 2023
Response from Kirrasurf Team on Mar 24, 2023
Thanks for taking the time to send through a review. We look forward to welcoming you back at Kirra Surf Apartments.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the first floor 2 bedroom apartment overlooking the pool & ocean was fantastic. Very enjoyable having drinks on the private balcony. The apartment had everything needed for a comfortable stay. Highly recommended.
Stayed 7 nights in Mar 2023
Response from Kirrasurf Team on Mar 24, 2023
Thanks for taking the time to send through a review. We look forward to welcoming you back at Kirra Surf Apartments.

4/10 Poor

Sheree

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The overall condition of the apartment was poor and rundown, there was damage to all walls and furniture and the rooms had an awful, stale smell. In addition both bathrooms were covered in mould and smelt like what I could only describe as the smell of vomit. Definitely not the 4.5 stars it was advertised as.
Stayed 2 nights in Mar 2023
Response from Kirrasurf Team on Mar 24, 2023
Thanks for taking the time to send through a review. We are sad to hear you did not enjoy your stay. We are working with owners to always improve the upkeep of their apartments and any issues with the clean could have been dealt with promptly by our housekeeping staff if we had known of the issue.

8/10 Good

Ryan

Stayed 3 nights in Feb 2023
Response from Kirrasurf Team on Mar 11, 2023
ThankYou kindly Ryan, see you visit :)

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious apartment. Close to the beach, It was a great family holiday!
Stayed 4 nights in Jan 2023
Response from Kirrasurf Team on Mar 11, 2023
Wonderful to hear, we look forward to seeing you again :)

8/10 Good

Jason

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
great views but our room wasnt very clean

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Amazing view, close to the beach, lovely apartment!

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views. Spacious. Wonderful hosts.
Amazing penthouse 3 bedroom apartment on 9th floor. Incredible 270 degree views of entire coastline and hinterland. Very spacious and comfortable. Huge kitchen. Powerful showers. Laundry facilities in the room very handy. Would DEFINITELY return. The husband and wife Manager team were extremely helpful and informative.
Stayed 8 nights in Dec 2022

10/10 Excellent

Tennille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, friendly staff, big apartments, great view, beautiful beach

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great spot for a relaxing break

8/10 Good

Vanessa

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great sized apartment
Stayed 2 nights in Oct 2022

6/10 Okay

Kathrine, Nambucca Heads

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
On the photos this looked great. Nice modern furnishings and lovely views. We got fantastic views, but the furnishings where old and all scuffed. The cleaning was another problem when I went to wash up I got out the tray with the dish rake on it only to find it filthy. Also got a fresh doona out of the cupboard and it was very stained so it went straight back in. We tried to vacuum the floors it was also filthy and only work for about one minute. I have certainly learnt not to rely on any photos.
Stayed 3 nights in Oct 2022

6/10 Okay

Wade

Stayed 4 nights in Sep 2022

8/10 Good

Annette

Stayed 3 nights in Aug 2022

6/10 Okay

Daryl

Stayed 2 nights in Jul 2022

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious apartment with fantastic ocean views. Friendly and informative check in, was made to feel very welcomed.
Stayed 4 nights in Jul 2022

8/10 Good

Prabhjot

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
view from the apartment, beautiful view of sunrise from bedroom.
Stayed 4 nights in Jun 2022

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great view and location. Modern clean and spacious.
Stayed 5 nights in Jun 2022

8/10 Good

Trevor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a friendly bit of feedback, more toilet roles, some doona blankets and more than one bin bag would’ve made the stay a bit easier. Other than that the unit was very spacious, nicely situated with an amazing view. Pool and sauna were great, beds were comfortable.
Stayed 3 nights in May 2022

10/10 Excellent

karyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views, clean abs close to the beach
Stayed 2 nights in May 2022

10/10 Excellent

Sylvia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful views and great location
Stayed 3 nights in Apr 2022

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough
Beds were a bit soft but besides that a good hotel.
Stayed 2 nights in Feb 2022

8/10 Good

Gail

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed comfortable apartment with gorgeous outlooks.
Stayed 7 nights in Apr 2022

8/10 Good

Scott

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Location and views!
Really nice ocean front unit 6 floors up. Spacious and comfortable. Almost everything you need bar a couple of little gripes. No face clothes, no spare rubbish bags, no salt and pepper. Also could use a little bit of a spring clean. Lots of bugs in the light coverings and on the pull down blinds. Also pulled out the sofa bed to find the sheet had some small stains suggesting it hadn't been changed for our stay. Overall decent stay but for $300 per night those little things could be improved upon.
Stayed 3 nights in Apr 2022

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous view, wonderful acco9. Would love to come back
Stayed 2 nights in Mar 2022

4/10 Poor

Mark

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Starting to get a bit dated
Stayed 3 nights in Feb 2022

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was convenient for our weekend away
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveler

Stayed 8 nights in Jan 2022

10/10 Excellent

Ali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property, right on the beach. The apartment had million dollar views of both the ocean and hinterland. Staff were very friendly and accommodating.
Stayed 6 nights in Dec 2021

6/10 Okay

Dawn

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
The penthouse was extremely dirty. We had to do a full clean including vacuum the day we arrived
Stayed 6 nights in Jan 2022

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great!
Stayed 5 nights in Jan 2022

10/10 Excellent

adam

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Na
Stayed 7 nights in Nov 2021

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, amazing view.
Stayed 2 nights in Nov 2021