Ratings based on 151 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Auckland

Very nice hotel. Excellent location

Posted Feb 6, 2015
Very nice and comfortable room. Nice view and very handy position. Very kind staff. My daughter left her purse in the game room at last night. Rang the staff at 10:00pm. They actioned very quickly. Went to check the game room and contacted security guy......thank you very much!!
4 out of 5
for Families
by A verified travelerfrom Australia

Nice apartments, close to beach

Posted Jan 27, 2015
Pros: So much space compared to a hotel room
Cons: More modern fit-out would make this place excellent
Location: Its in a good location for beach, a bit of a walk to central surfers but easy walking, too lazy - use the tram. Right end of Gold coast for themeparks
Right at the Northern end of Esplanade. Overlooking beach. Very close to tram stop. Free parking. Clean, well serviced. An older fit-out slightly renovated. Great facilities, outdoor pool, BBQ, indoor pool, games room, helpful reception. Comfy bed. These are managed apartments so each one will be different and may vary in quality. But what we saw was good.
3 out of 5
by A verified travelerfrom NSW

hotel near the beach.

Posted Jan 20, 2015
Pros: near the beach
Cons: cleaning of the rooms and have the room clean every day or at least every two days the max
Location: beach, light rail, shops
the bathroom need a good clean and the room was not clean for the whole 7 days that we were there. also we are expected to clean everything before leaving the apartment. However when we thought our airconditioning was not working the maintenance came up to check immediately. also the staff at the front are very friendly and helpful
4 out of 5
for Everyone
by A verified travelerfrom MELBOURNE,VIC


Posted Jan 19, 2015
4 out of 5
by Penny Hauenschildfrom Australia - QLD - Brisbane

Posted Jan 11, 2015
Pros: Very helpful and friendly staff at reception
Cons: Noise from building site across road and local traffic
4 out of 5
for Families
by A verified traveler

Value for money but don't expect too much

Posted Dec 30, 2014 on Hotels.com
Great location, opposite the beach, fantastic views, spacious apartment. However bathroom was dirty and no fan in either bathroom to remove smells etc
5 out of 5
for Families
by A verified traveler

great hotel friendly staff close to beach

Posted Dec 29, 2014
Pros: everything
Cons: nothing
Location: close to all amenities and 15 mins drive to theme parks exellent
great family holiday good theme parks easy to drive around well sign posted
3 out of 5
by A verified travelerfrom Wagga

Magnificent ocean view was a view of the trees

Posted Dec 15, 2014
Pros: Pools and proximity to beach.
Cons: Don't advertise ocean views when there aren't any to avoid disappointment. Perhaps ocean glimpses or filtered views should be used for the lower level
Disappointing view from the 4th floor as all you could see was the trees. As the view was the soul reason I booked this hotel it really spoiled our holiday. I asked to be moved but was told the hotel was full. If you're expecting a view make sure your room is above the 5th floor. The apartment was comfortable but a bit old and broken with drawers not closing properly in the kitchen and bathroom. A fair way to walk to Cavill avenue and no shops nearby. Limited reception hours on the weekend was less than ideal. Close to the beach which was good and the indoor and outdoor pools were both very good.
5 out of 5
for Families
by Irenefrom Singapore

great stay

Posted Nov 24, 2014 on Hotels.com
great stay in this hotel, although need to walk about 10-15mins to surfer paradise, we treat it as leisure walk.
5 out of 5
for Everyone
by A verified travelerfrom Shah Alam, Malaysia

Super pleasant trip

Posted Nov 24, 2014
Pros: Friendly and helpful staff; good location; easy access to the beach; short walking distance to town center; clean and spacious room.
Cons: Nothing, I believe that they have the best conditions of everything in the room.
Location: Walking distance to the main beach as well as the town center; Surfers Paradise Beachfront Night Market every Wed, Fri & Sun.
We had the most pleasant trip to Gold Coast plus satisfactory and comfortable stay in this hotel. It was a wonderful experience of which I am already planning another trip to GC next year and to stay in this same hotel. We were given room 9C which is on the upper rise of the hotel that offered good view and scenery.