Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Reviews of Sunshine Beach Resort

3 out of 5
Sunshine Beach Resort
2004 Gold Coast Highway, Miami, QLD

Reviews

7.2

Good

Rating 10 - Excellent. 220 out of 1005 reviews" "
Rating 8 - Good. 356 out of 1005 reviews" "
Rating 6 - Okay. 233 out of 1005 reviews" "
Rating 4 - Poor. 128 out of 1005 reviews" "
Rating 2 - Terrible. 68 out of 1005 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Hayley

Traveled with partner
Liked: Cleanliness, staff & service
External Roadworks noise/access issues to property, but these were communicated with us prior to our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Adhip

Stayed 1 night in Mar 2024
Response from Reservation Team on Mar 29, 2024
Thank you for your review we appreciate you taking the time to let us know of your great experience with us.

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, close to events. Enjoyed the stay
Stayed 1 night in Mar 2024
Response from Reservations Team on Mar 18, 2024
thank you Daniel, we appreciate you taking the time to let us know you enjoyed your stay with us recently.

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Reservations Team on Mar 16, 2024
HI Brenda, we very much appreciate the time it took for you to let us know how much you enjoyed your stay with us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations Team on Mar 16, 2024
thankyou David, for your review. We do appreciate the your time to let us know you enjoyed your stay with us.

10/10 Excellent

Daniel, Calamvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that I have stayed here. It's quiet and convenient. Always recommended.
Stayed 1 night in Mar 2024
Response from Vanessa and Team on Mar 4, 2024
Thank you so much for your very kind comments. We look forward to seeing you again soon.

10/10 Excellent

Nikki, Wodonga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy to stay venue.
Stayed 1 night in Jan 2024
Response from Helen on Jan 31, 2024
Lovely having you stay with us Nikki. Thank you for taking the time to score our Motel.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024
Response from Reservations Team on Jan 20, 2024
Thank you Michael, we appreciate you taking the time to let us know you about your stay. We try very hard to ensure all our guests are valued.

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Every think was excellent
Stayed 1 night in Jan 2024
Response from Reservations Team on Jan 12, 2024
Thank you Robert for your favourable review we are so pleased you enjoyed your stay with us and look forward to seeing you or your friends and family in the future.

10/10 Excellent

Nemr

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service Lovely place and lovely people like U family 💕💕💕💕💕💕
Stayed 2 nights in Jan 2024
Response from Helen on Jan 10, 2024
What a wonderful review Nemr. Thank you from all of us at Sunshine Beach.

10/10 Excellent

Gaynor

Stayed 1 night in Jan 2024
Response from Helen on Jan 10, 2024
Lovely having you stay with us Gaynor.

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Helen on Jan 10, 2024
Thank you for staying with us Debra

6/10 Okay

Jean-Francois

Stayed 5 nights in Dec 2023
Response from Helen on Jan 10, 2024
Thank you for staying with us Jean-Francois

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for us & close to Wedding we were attending. Found it was clean, quiet, & reasonable price.
Stayed 2 nights in Dec 2023
Response from Helen on Dec 26, 2023
Lovely Feedback Marian, thank you for staying with us.

10/10 Excellent

GLADYS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Reception team on Dec 14, 2023
Thank you Gladys, we are so pleased to hear you enjoyed your stay with us recently and look forward to seeing you again

8/10 Good

Jeanne

It was perfect for my needs comfortable and clean
Stayed 1 night in Dec 2023
Response from Reservations Team on Dec 14, 2023
Thank you Jeanne, we are so pleased we met your needs.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent spot for us, as we were visiting family at Varsity Lakes. It has undercover parking, the bathroom seemed to be newly renovated, it was quiet and comfortable. There are shops and a really nice tavern within easy walking distance. Will definitely stay here again.
Stayed 1 night in Dec 2023
Response from Reservations Team on Dec 14, 2023
Thank you Jennifer, we have recently been upgrading our bathrooms as needed along with other items. A great central location for sure.

8/10 Good

Geoff

Liked: Cleanliness, amenities, property conditions & facilities
Not a bad place , met expectations for the price I paid for the night .
Stayed 1 night in Dec 2023
Response from Reservations Team on Dec 14, 2023
Thank you Geoff, we are pleased we met your expectations for your stay.

10/10 Excellent

Tobias

Stayed 2 nights in Nov 2023
Response from Helen on Dec 26, 2023
Lovely having you stay with us Tobias.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation
Stayed 1 night in Nov 2023
Response from Helen on Nov 29, 2023
Lovely having you stay with us Trevor.

2/10 Terrible

Paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Way over priced for what is offered Would not stay there again Feel totally ripped off Good bye
Stayed 1 night in Nov 2023
Response from Helen on Nov 22, 2023
Thank you for taking the time to comment Paul. Will pass these comments on to management.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Helen on Nov 22, 2023
Lovely having you stay with us John.

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness
We stayed one night travelling through. Property is clean but dated and definitely not a resort. Woken at 3 am by inconsiderate people having a prolonged loud conversation outside in the hallway which wasn’t pleasant. Happy to move on.
Stayed 1 night in Nov 2023
Response from Reservations Manager on Nov 25, 2023
We are very sorry to hear that your sleep was disturbed. We do have an after hours number to contact which will contact the on duty manager to ensure your comfort.

8/10 Good

Yvonne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient clean communication excellent
Stayed 1 night in Nov 2023
Response from Helen on Nov 13, 2023
Lovely comments Yvonne. Thank you for staying with us.

6/10 Okay

Kath

Liked: Cleanliness, staff & service
The room was basic but served our needs for a one night stay. Would stay again
Stayed 1 night in Nov 2023
Response from Reservations Team on Nov 11, 2023
Thank you Kath, we appreciate you taking the time to let us know your room was satisfactory to your needs

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
The office houre are not attractive
Stayed 2 nights in Oct 2023
Response from reservations team on Nov 4, 2023
Our office is open normal to business hours mon - sat 9am to 5pm and sunday we are open 9am to 2pm. However we do have an after hours service to assist guests to check in.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Property was located well back from main road and was sheltered from highway traffic noise. Nice and quiet in the spacious room. Inside the room everything was pretty used and basic but was neat tidy and clean. Great access to shops and dining. No view from hotel and a walk across busy highway to beach. But it is great value for money. Perhaps not ideally suited for children. Mostly covered car spaces. A good option for a short stay in the area.
Stayed 1 night in Oct 2023
Response from Reservations Team on Oct 21, 2023
Thank you Patrick, we appreciate you taking the time to leave us your review. Depending on children's age I guess some people prefer a closed in space for them. Our property is ideally located for public transport, shops and the beach.

8/10 Good

Mohamad

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from vanessa and team on Oct 24, 2023
Thank you for taking the time to review us. We are so happy your enjoy your stay and look forward to seeing you next time.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks a bit rundown from the outside atm but inside has been recently renovated and very clean and comfortable.
Stayed 3 nights in Oct 2023
Response from Reservations Team on Oct 21, 2023
thank you for leaving your review, the building although shows its ageing externally, it is exposed to all the elements including exposure to the closeness to the salty beach. Our maintenance program includes external work as required.

6/10 Okay

Janet

Traveled with group
Clean and tidy
Stayed 1 night in Oct 2023
Response from Helen on Oct 10, 2023
Lovely having you stay with us Janet, thank you for taking the time to score out Motel.

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Stayed 6 nights in Sep 2023
Response from Reservations Team on Oct 1, 2023
thank you KariWe do appreciate your review, the motel is close to most things that you need, transport, beach, restaurants and shops.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
I read previous reviews about the rooms being dated, but did not find this to be the case (Room 22). We had a one night stay which was very comfortable and the room had everything we needed. We needed a late check-in and the system in place worked really well.
Stayed 1 night in Sep 2023
Response from Reservations Team on Sep 23, 2023
Thank you Alan we do appreciate your comments. While our motel is the not the modern look like a brand new building our aim is to ensure guests have what they need for a quick or longer stay.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodates stays of one night or more. Very clean rooms and surroundings. Lovely pool area. Bathrooms require a little TLC. Overall a great place to stay.
Stayed 1 night in Sep 2023
Response from reservations team on Sep 15, 2023
thank you James, we are pleased that our property met your needs for your stay.

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Great spot. Clean and quiet and close to everything you need
Stayed 1 night in Sep 2023
Response from Reservations team on Sep 9, 2023
Thanks Gavinwe are so pleased to hear you had a great experience with us and we met your expectations.

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It’s quite old but everything we needed for one night and very clean. Bed was comfy and well presented.
Stayed 1 night in Aug 2023
Response from Helen on Aug 22, 2023
Thank you for staying with us Gail and for the great Feedback.

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was very convenient for our purposes. It's a bit dated however we were fully aware of this fact when booking. The lovely lady in the reception on a Saturday afternoon was very helpful and great to deal with.
Stayed 1 night in Aug 2023
Response from Reservations on Aug 12, 2023
Thank you so much for your kind words we hope all our staff meet your needs and our Reservation managers are always there to help

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough for a one night stay, clean and tidy close to a surf club for breakfast and a tavern for dinner. Reasonable price for a Friday night in that area.
Stayed 1 night in Aug 2023
Response from Receptionist on Aug 6, 2023
Thank you Richard we appreciate your comments and are pleased we met your needs for your stay. We hope to see you again

10/10 Excellent

Jacob

Stayed 2 nights in Jul 2023
Response from Helen on Aug 24, 2023
Great score, thank you Jacob so glad you enjoyed your stay with us.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check on was quick and easy. Reception staff were friendly and efficient. The room was clean and roomy.
Stayed 1 night in Jul 2023
Response from Receptionist on Jul 29, 2023
Thank you for letting us know how you enjoyed your stay. We hope to see you again

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Helen on Jul 26, 2023
Wow, thank you for the great score Andrea. Lovely having you stay with us.

8/10 Good

Melody

Stayed 1 night in Jul 2023
Response from Helen on Jul 26, 2023
Lovely having you stay with us Melody and taking the time to score our Motel.

4/10 Poor

Zlatko

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Dionion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Vanessa and Team on Jul 7, 2023
Thank you for taking the time to review us and give us such a top rating. We are so very grateful and hope to see you again soon.

4/10 Poor

Kate

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Receptionist on Jun 30, 2023
We are very sorry to hear you had a bad experience with your stay with us. Some guests expectations can be higher than the property is capable. We do our best to ensure clean wtih the basic comforts for a stay but we cannot unfortunately please everyone.

10/10 Excellent

JIANGUO

👍
Stayed 2 nights in Jun 2023
Response from Receptionist on Jun 30, 2023
Thank you for your great review, I am guessing that we met your expectations and you enjoyed staying with us.We are pleased and hope to see you again

6/10 Okay

Sarah

Stayed 1 night in Jun 2023
Response from Vanessa and Team on Jul 6, 2023
Thank you for taking the time to review us and look forward to seeing you again soon.

10/10 Excellent

Veronika

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Amazing for the price! Had a microwave in the room and plenty of tea and coffee! It is a good place for the value to relax and revive. Thanks a lot!!
Stayed 1 night in Jun 2023
Response from Helen on Jun 14, 2023
Great review, thank Veronika and thank you for staying with us.

6/10 Okay

Michael

Stayed 1 night in Jun 2023
Response from Helen on Jun 7, 2023
Thank you for staying with us Michael and taking the time to make comments.

10/10 Excellent

Janine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our Miami stay. Walking distance to the beach and Miami Marketta. Everything was clean and the staff were wonderful.
Stayed 1 night in May 2023
Response from Vanessa and Team on May 31, 2023
Thank you so much for your lovely review, we really do appreciate it and we look forward to seeing you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Vanessa and Team. on May 31, 2023
Thank you for taking the time to review us and for giving us top scores. We do really appreciate it and look forward to seeing you again soon.