Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coast Qld Australia

LOVE the Marriott

Posted Jul 22, 2014
Pros: The pool, the room, the food
Cons: maybe renovate the shower
We stayed here for our 25th wedding anniversary and had a very relaxing enjoyable time, the staff looked after us with a surprise delivery to our room of a lovely bottle of wine, box of chocolates and a hand written card. The pool is amazing. LOVE LOVE LOVE the Surfers Paradise Marriott
5 out of 5
Recommended
for Families
by A verified traveler from Perth

Family resort hotel

Posted Jul 21, 2014
Pros: Relaxed atmosphere and exceptional staff
Cons: Separate egg making station for halal customers.
Location: Easy access
Wonderful hotel to holiday and relax with the family. Interconnecting rooms for family. Excellent breakfast selection.
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

We had higher expectations!

Posted Jul 19, 2014
Pros: The room was quite spacious and the bathroom was quite well layout.
Cons: Free wifi and free carparking Indoor pool and spa Indoor gym
Location: Near the beach and car rental companies Near a coffee place which is quite expensive and has a long waiting time.
We came in winter time and the outdoor pool was too cold for swimming and there was only one small spa which is always crowded. It would be good if there was another spa. We therefore had no facilities to enjoy in the hotel as there was no indoor pool, spa or gym open for hotel guests to use as part of our stay. We left a note to request for a bigger sized robe but we had no response. The small sized robe was simply taken away without a replacement. Tea and coffee satchets were not always replaced on a daily basis. The best part was the teppanyaki dinner at Benihana on our last night of our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Beautiful hotel within walking distance from beach

Posted Jul 16, 2014
Pros: The friendly staff and the beautiful pool area
Cons: Some catering for vegetarian and vegan diets. Although the chef did attempt to make us something, it was very disappointing
Location: short walk to the beach and Surfers.
We thoroughly enjoyed our 6 days stay at the hotel. We were kept waiting at check in while the guy at reception dealt with what seemed like an overcharge problem over the phone . However two receptionist arrived and checked us in promptly and welcomed us with a lovely glass of bubbles. From there on our stay was just perfect.
5 out of 5
Recommended
for Everyone
by Vicki from Ballarat

Wonderful hotel, staff and facilities.

Posted Jun 30, 2014
Pros: Loved the views, pools, restaurants, staff and location
Cons: A little dated and perhaps could have been a little cleaner at times and better maintained, but generally pretty good.
Location: Location great, 15 mins walk to CBD and bus nearby to shopping centres and theme parks. Plenty of other restaurants nearby. Beach five minutes walk.
My teenage children and myself recently stayed for seven nights, two of those were in an executive suite as a treat (which included w/e entry into the wonderful Retreat Club and fantastic staff that serviced this facility). We loved everything about the hotel but especially the staff, pool and restaurants. The pools both salt water and fresh with fish and waterfalls were exceptional. The hotel was a comfortable walk to Surfer's CBD and buses could be caught a few minutes away to shopping centres and Theme Parks. The rooms although showing some signs of dating were generally quite clean and well maintained. The staff were excellent, Daina at the front reception was so helpful and couldn't do enough for us during our stay, she was definitely a standout. James in the Lobby Bar, and Woody in Room Service were also friendly and their service excellent. It is because of the wonderful staff and their efforts that help to make The Marriott the wonderful hotel it is today. We will be coming back.
5 out of 5
Recommended
for Everyone
by Emma from Melbourne

Affordable and luxurious

Posted Jun 15, 2014
Pros: Basically, everything! It was clean, comfortable and the staff were accommodating.
Cons: Our package didn't include breakfast and we found the process of ordering off the menu (as opposed to the buffet) a little confusing.
Location: The hotel is a 15 walk from Cavil avenue and there are affordable shuttle buses to the nearby theme parks. The water-front at Chevron Island is a must
We had an absolutely wonderful stay at the Marriott Resort and in Surfers Paradise. The hotel itself is stunning, the staff were incredibly friendly and accommodating and the location is a mere 15 minute walk to Cavil avenue; close enough to visit the site and sounds of Surfers Paradise but far enough away to avoid the Saturday night night-clubbing crowd. The hotel is set back from the beach-front, but our hinterland view was beautiful so we really didn't mind.
5 out of 5
Recommended
for Everyone
by Kev from New Zealand

Perfect beach island in the jungle

Posted Apr 29, 2014
Pros: pool, bar & location
Cons: room servicing times maybe a do you prefer a certain time for them to be cleaned as we had to leave the room twice to have it cleaned
Location: jupiters casino, Draculas & harbour town were our stop offs plus the local shops just up the road
It's a great venue for family or couples, great views and close to everything the new tram will make getting around even easier!! but you almost don't want to leave...
5 out of 5
Recommended
for Couples
by Mr and Mrs from Melbourne

Very happy thankyou!!

Posted Mar 31, 2014
Pros: We liked the choice of dining, from Tepanyaki, to light meals at the bar, buffett, and café. The pool is great, and the gardens are beautiful.
Location: We enjoyed our walks to Cavill Ave before breakfast. We liked the fact that it wasn't too close.
My Husband and I stayed at the Marriott Hotel for a week recently. We were very happy with every part of our stay. Very friendly helpful staff at the front desk as well as the Porters. Our room was always cleaned, with great effort. The pool was amazing, we miss it already. Plenty to do, if you do not wish to explore out of the hotel. We would recommend this hotel, and we plan on returning ourselves. Thankyou we really enjoyed our stay!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Mar 30, 2014
Great pool facilities, great hotel clean and very good staff
5 out of 5
Recommended
for Everyone
by Karen from Auckland

Hotel was faultless! Just Brilliant.

Posted Mar 27, 2014
Pros: Everything
Cons: No nothing
Location: Great location, easy walk to Centre of Surfers.
We had the perfect stay for our honeymoon. Fantastic facilities and staff (especially Taylor and Thomas in the bar). We will be back in six months without a doubt! Thank you :-) Karen and Lance Scott