Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Great for kids

Posted Jan 12, 2015
We have a six year old who loved the facilities. From the water park to the cinema, this place was brilliant. Highly recommended for a family stay but don't expect top class meals or device in the restaurant. It was very basic with staff that expect you to do everything yourself and offer little service, this was the only criticism in an otherwise great stay.
4 out of 5
Recommended
for Families
by A verified travelerfrom Victoria

Location

Posted Jan 7, 2015
Pros: Location was good.
Cons: Room was looking a little tired. Could improve the furniture to more updated and comfortable. Beds could be updated also.
Location: The location was good. An easy walk to Broadbeach; Pacific Fair Shopping Centre and bus right outside the door.
Location was great; close to beach and facilities. The Deck Cafe was a great place to eat and the Convenience Store was also great to get all you needed; eg milk, bread, ice-cream, whatever you needed.
3 out of 5
by A verified traveler

Somewhat Disappointed Given Cost

Posted Nov 26, 2014
Waited 2 hours for a meal in the restaurant with no apology. Noicy at night. Room walls are paperthin. Power went out for 6 hours from 8pm one night during the stay, no reason/apology. Felt springs in bed.
5 out of 5
Recommended
for Families
by A verified travelerfrom Melbourne

Turtle Beach Resort - Great Stay.

Posted Nov 5, 2014
Pros: Rooms were spacious. Plenty of entertainment for the kids.
Location: Beach is close by. Coffee shops just outside. Main shopping centre about 1 Kilometer away.
had 2 bedroom apartment. Facilities were good so it was easy to buy food outside and prepare the meals. Kids loved the water slides and pools. The beach is close by and plenty of coffee shops to go and have the lazy morning.
4 out of 5
Recommended
for Families
by A verified traveler

Great for families

Posted Oct 30, 2014
Pros: Great set up for families. Will definitely be back.
Cons: WiFi connection!
Location: Lots of new little cafes have popped up since last visit. Very conveniently located near bus stops, easy walking distance to the mall, beach, parks
A great little set up for people with young families. Both kids (7yrs and 16mths) had a blast. Already planning our next stay, only longer.
4 out of 5
Recommended
for Families
by A verified traveler

Qld Holiday

Posted Oct 12, 2014 on Hotels.com
Poor tv reception and tv quality...bed average...facilities were okay. Great play areas for my child...all the pools were very good. Staff were really good. Overall not to bad.
5 out of 5
Recommended
by Laurafrom NSW

Great location and facilities

Posted Sep 26, 2014 on Hotels.com
Great location away from the rowdiness of central Gold Coast but easy access to everything. Resort was clean, facilities were excellent and room was clean and comfortable. A great time had by the whole family.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom G

Fabulous great family rates

Posted Sep 6, 2014
On-site waterpark and restaurant great stuff and only 30mins from all theme parks and great shopping
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great for family

Posted Sep 1, 2014 on Hotels.com
Pros: good service, plenty of swimming pools + activities for kids, foxtel, spacious apartment, great location. Cons: Apartment we had was a bit dark. Kitchen counter top had sticky dregs on it. Everytime after doing the laundry there was horrible stench coming out of the floor drainage in the bathroom. Free wi-fi didn't work. Overall would stay again if having holiday with family.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Aug 16, 2014 on Hotels.com