Ratings based on 58 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom NZ, Auckland

Apartment by River and close to beautiful Beach

Posted Jan 12, 2015
Pros: We liked that there was air-conditioning. The underground car park was safe. The pool and spa was nice and quiet. A very tidy BBQ area.
Cons: Beds should be comfortable. It's where one spends 8 hours each night. CLEANING! - they need to hire extra staff to cope with the extra work load.
Location: The location is awesome! Theme parks are just 15-20 mins drive. Tons of activities to do close by. Cav's Steakhouse is a must for dinner.
The online pic of the apartments looks stunning! What a beautiful looking place to stay. All in all our stay was not too bad... however when we arrived our room was not ready for check-in. We arrived an hour after official check-in time. We were given our keys but asked if we could pop back in about 1/2 hour while they finished cleaning our room. We came back in 3/4 hour to find our room was still not ready. We waited a further 10 mins or so while they finished. It smelt clean but looking around we were disappointed. Every surface; windows, walls, tables and benches, cupboard doors and mirrors were all smeared and marked that should have been freshly clean. It was peak season and they simply needed more cleaning staff to keep up. The bathroom was clean. The air conditioning worked well and was a god-send. The rubbish bin was filthy under the liner and smelly. The dishes and cutlery were not overly clean. The bed was hard and very uncomfortable - we improvised by putting all the couch cushions under the mattress to make the bed more comfortable. It was a full house so there would be no spare mattresses! Did we complain? No.... we'd waited a long time to enter our room, we were extremely tired. The pool was nice and they have a warm spa with awesome jets - very relaxing! The rest of our stay was adequate. We were there to experience the local attractions so were out most of the days. Night time was lovely and quiet. Apart from the hard bed our stay was ok.
5 out of 5
Recommended
for Couples
by Sarahfrom Travelling

Superb stay

Posted Oct 19, 2014 on Hotels.com
Manic. You are on the gold coast but away from the hype. There is a bus to Southport {or walk along the beach padt the pelicans waiting for lunch) then you can link with the tram for surfers paradise etc, These apartments are next to the beach but very quiet. It was full while we were there and we overlooked the pool but still v quite. Place is v clean. Rooms cleaned every 3/4 days. Nice balcony, TV loads of channels good for adults & children. Small shopping centre go left then left and walk to the end - nice Mexican & pizza, internet 2 dollars for 20mins. Or go right then right up the main road, passed the church (great service) is Coles and a bit further huge outlet centre.
4 out of 5
Recommended
for Families
by Allisonfrom Brisbane

Fantastic!

Posted Oct 19, 2014 on Hotels.com
It may not be flashy but the Windsurfer Resort was perfect for us! Budget friendly, lovely staff and handy location - we will certainly be back :)
4 out of 5
Recommended
for Couples
by A verified travelerfrom NZ

Across the road from beach with view of surfers

Posted Oct 17, 2014
Pros: Car park under the building with lift to all floors. Redecorated central areas, plenty of brochures of things to do. Staff friendly and helpful.
Cons: Need to change internet provider, which apparently is In hand. Room was a little tired looking. Need to provide sachet of dishwasher liquid
Location: Beach, swimming, Harbour town shops car ride away, walk round corner to local shops and places to eat. 10 mins drive to surfers close enough no noise
Booked just 4 days out from leaving. We just needed a place to sleep and have some peace and quiet, which this place was good for. Place was full but no real noise. We had a room with huge balcony overlooking the beach. Loved the fact that you could drive into car parking and come up by lift, not having to struggle with luggage up the 4 flights of stairs.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom japan

スタッフが全員台湾系の若者で、非常に親切で、フレンドリーだった

Posted Aug 31, 2014
Pros: スタッフの若い男の子、女の子が、健気に献身的に接客してくれた。シャワーの故障があったが、即座に修理してくれた。勿論無料で。過去の経験から、数日の時間と費用の請求を覚悟していたのだが、これは嬉しい誤算だった。部屋からの眺めも最高で、この料金のバケーションアパートとしては最高の部類に入るのではないか。
Cons: バスタブとDVDデッキがあればなおいいのだが、それは少し欲張りすぎだろうか。それから、地下パーキングの清掃をもう少し小まめにしたほうがいいと思う。タバコの吸い殻などの散乱が若干見られた。
Location: ゴルフ場が近いのが良かった。歩いて行ける距離に、ビゲラウォーターショッピングセンターがあり、最高のロケーションではないかとお思う。
私のような、オーストラリアのサービス業の人達の愛想の悪さに慣れっこになっているリピーターにとってはは新鮮な驚きであった。このような宿泊施設が増えると、オーストラリアに失望した日本人旅行者を呼び戻すことが出来るかもしれない。もう、既に時遅しと言う感は否めないがw
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Great resort opposite beach, quiet street.

Posted Aug 7, 2014
Pros: The room was spacious, and although we had a side room, while sitting on the deck we still had a view of the water.
Cons: Would like to see facecloths included in the linen and a change of linen after the 4th day of stay.
Location: Loved the location, not too far out of Surfers, with an easy drive to SeaWorld and the Spit. Close to Harbourtown Shopping Centre.
As my husband and I were arriving on a Sunday afternoon when the reception is closed we had to ring prior to leaving NZ to find out how to pick up keys. On arrival the instructions we were given were very easy to follow and we found our room and settled in. There was good security for our hire car in a gated underground carpark, with a lift to get to the apartments. We enjoyed staying here as it was right across from the water and we could take morning walks in either direction. We would stay here again as we found it very pleasant.
5 out of 5
Recommended
by Heinzyfrom Batemansbay

Comfort

Posted Jul 27, 2014 on Hotels.com
Very good position and very converts ble room and hotel
4 out of 5
Recommended
for Couples
by Stuart & Kyliefrom Albury

Nice break

Posted Jul 24, 2014 on Hotels.com
Very happy not bothered by staff but they were very helpful when needed
5 out of 5
Recommended
by Wendy and Rayfrom Port macquarie

Excellent standard and facilities

Posted Jul 14, 2014 on Hotels.com
Very comfortable. Great kitchen immaculate and clean great facilities. We recommend it!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Nice hotel friendly & helpful staff good value

Posted Jul 7, 2014
Nice view, clean apartment, good location, very friendly and helpful staff, very reasonable price. I have already recommended to my friends and colleague. Definitely will re-visit again.