Ratings based on 695 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Very convenient to shopping malls and KLCC.

Posted Mar 18, 2015
Rooms are good size and facilities are nice.Staff was extremely helpful. Breakfast buffet not as good as other 4 star hotels in the vicinity but still okay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sydney, australia

Beautiful hotel near to the Petronas Towers

Posted Mar 12, 2015
Awesome and the best holiday!! Beautiful pools, beautiful and friendly staffs. Lovely view and good food. Thank you and will definitely visit it again :)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

滞在客が多い割に

Posted Mar 11, 2015
すごくスムーズに人の流れができています。エレベーターも6基あり、混雑しません。 日本人スタッフあり WiFi 良好 朝食 個人的に問題なし プール 行かずに分からない 立地 モノレール近く(5分)
2 out of 5
by A verified travelerfrom USA

hotel with Mosquitoes and bugs

Posted Mar 1, 2015
Pros: Close to great shopping and bars, Rooms are spacious Breakfast lounge was nice CONS: Too many Mosquitoes everywhere, In the rooms and in the lobby, and the lounge! My kitchen was full of tiny BUGS running around! The furniture and amenities look old. The bed sheets are stained. They have FEW Non-smoking rooms! The Wi-Fi was spotty. The room and lift access cards don't work many times! My wife and I would NOT recommend coming here.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Singapore

Nice hotel in the city

Posted Feb 28, 2015
Pros: Nice clean rooms and good location
Location: Close to most places, construction nearby
Even on holidays and hotel vacant don't know why the hotel don't allocate the rooms with good view. Construction next door to the hotel is an eyesore
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Singapore

The old trusty. Reliably good hotel.

Posted Feb 25, 2015
Pros: Its character and flair.
Cons: Something should be check regularly like the fallen shower rose.
Location: Visit Pavilion with all the great wayering holes.
Centrally located hotel with pleasant appointments and so polite stuff. Will like to stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

Handily placed next to Pavilion

Posted Feb 23, 2015
Door staff were efficient and pleasant, however front desk staff, whilst efficient, did not come across as particularly friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Hotel is very close to major shopping centers.

Posted Feb 22, 2015
Definitely value for money. Stayed in 1 bedroom apartment. Room was clean and service was superb. Big advantage was having self service laundry facilities on level 10 of hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Nice hotel, clean room with KLCC view.

Posted Feb 4, 2015
Very convenient, with Pavilion just across the road. Staffs are friendly and helpful. We will definitely going back again in near future.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Spain

Excellent hotel without without adverse surprises.

Posted Feb 2, 2015
Pros: Location excellent; has the best of what a 4 stars hotel can offer; cleanliness is obvious; amenities; rooms; service very good.
Cons: Check bathroom fixtures like fixed shower heads work perfectly.
Location: Location is excellent, appreciate to see the Petronas twin towers from the bedroom, major shopping centres at short walking distance e.g THE PAVILLION
Excellent hotel both for Business travelers and private customers alike. Spacious, bright, tastefully decorated without (ugly new-rich-kind-of ) extravagance. Facilities are good. Rooms are excellent , spacious and extremely clean. House keeping is done swiftly and flawlessly. Restaurants are good. Love the Japanese restaurant which has a distinctive offering (not just the standard sushis and sashimis and ramens !). Staff very friendly , well trained, discrete yet always attentitive.