Ratings based on 202 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by Julie Daffyfrom Australia - VIC - Regional VIC

Posted Feb 16, 2015 on Wotif
Location: Close to everything
Facilities: Modern; Value: Affordable; Service: Professional, Friendly, Courteous; Cleanliness: Lovely;
Comment from Hotel Management
Feb 16, 2015
Thank you Julie for your review It is great to hear that you enjoyed your stay, and found our property to be clean and comfortable. Our central location is such a bonus for our guests with many shops and eateries within walking distance. I hope we can accommodate you again.
5 out of 5
by Erin Sawyerfrom Australia - VIC - Regional VIC

Posted Feb 10, 2015 on Wotif
Pros: The amazing freshly cooked breakfast
Comment from Hotel Management
Feb 10, 2015
Thank you Erin for your lovely review and in particular your reference to your breakfast. We always use local fresh produce such as farm eggs, local bakery bread and fresh fruits when preparing them. We hope to see you again in the future.
5 out of 5
by Sandra Borgeltfrom Australia - VIC - Regional VIC

Posted Jan 27, 2015 on Wotif
Pros: Breakfast included in the price of the accommodation
Cons: Nothing to complain about
Comment from Hotel Management
Jan 27, 2015
Thank you, Sandra for your review. We certainly appreciate your positive feedback and I am glad you enjoyed our bed & breakfast package, they are great value. We look forward to when you return.
5 out of 5
by Mark Jeffery

Posted Jan 25, 2015 on Wotif
Comment from Hotel Management
Jan 25, 2015
Great positive feed back! Thanks.
5 out of 5
Recommended
for Couples
by A verified traveler

Awesome

Posted Jan 4, 2015 on Hotels
Fantastic
5 out of 5
by Lynette Harrisfrom Australia - SA - Regional SA

Posted Dec 13, 2014 on Wotif
Pros: Location and friendly front office staff & the wonderful reindeer
Cons: N one
Great place to stay
Comment from Hotel Management
Dec 13, 2014
Thank you Lyn, for your wonderful review and for commenting on our stunning Christmas reindeer on display in reception. We look forward to seeing you in the future when next in Ballarat.
4 out of 5
Recommended
for Couples
by Ronaldfrom Warracknabeal Australia

good

Posted Dec 10, 2014 on Hotels
Good
5 out of 5
by Garry Knight

Posted Dec 6, 2014 on Wotif
Pros: Pool
Cons: Leaving
Comment from Hotel Management
Dec 6, 2014
Thank you Garry, for your review; it's such a pleasure to see our guests enjoying their stay. It???s great to hear that you took advantage of our amenities and central location. I hope we can accommodate you again soon.
5 out of 5
by Andrew Hewittfrom Australia - VIC - Melbourne

Posted Dec 3, 2014 on Wotif
Pros: Extremely friendly staff
Cons: Having to leave
Location: Just right
Facilities: Modern; Value: Affordable; Service: Flawless; Cleanliness: Lovely;
Comment from Hotel Management
Dec 3, 2014
Thank you Andrew, for taking the time to submit your review and with such positive feedback! I have shared your comments with my staff. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
4 out of 5
by Robyn Jemsonfrom Australia - VIC - Melbourne

Posted Dec 3, 2014 on Wotif
Pros: Swimming pool
Cons: Air con didnt work very well
Location: Just right
Facilities: Above average; Value: Affordable; Service: Courteous; Cleanliness: Lovely;
Comment from Hotel Management
Dec 3, 2014
Thank you Robyn, for your feedback, it is very important to us and we can assure you that we will use it to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!