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Reviews of Holiday Inn Express Hotel & Suites Goldsboro - Base Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Goldsboro - Base Area, an IHG Hotel
1003 Sunburst Drive, Goldsboro, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 315 out of 550 reviews" "
Rating 8 - Good. 141 out of 550 reviews" "
Rating 6 - Okay. 47 out of 550 reviews" "
Rating 4 - Poor. 20 out of 550 reviews" "
Rating 2 - Terrible. 27 out of 550 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Daceli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Katoshia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Clerk Mark was Very nice and Informative. Made us feel welcome so I wanted to Thank him. My stay was great. I got much needed rest, it was Safe, quiet, and Clean. I will be back and most definately recommend Everyone staying here!
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities
Very clean and friendly.
Stayed 1 night in Mar 2024

6/10 Okay

Jennifer, Rex

Traveled with partner
Liked: Staff & service, amenities
Refrigerator and microwave in rooms. Rooms seem clean just drab looking. Hotel needs updating and better lighting.
Stayed 2 nights in Mar 2024

8/10 Good

DAVID

Stayed 3 nights in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Just here one night, quiet so far. I noticed a few dining options, a few within walking distance.
Stayed 1 night in Feb 2024

6/10 Okay

Betty, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool was closed.
Stayed 1 night in Feb 2024

6/10 Okay

Rudibeth

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We was told that the pool was open but when we got to the property, it was closed. This is the second time this has happened at this property. Will not be booking at the hotel again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jasmine

Stayed 1 night in Jan 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

2/10 Terrible

Katina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

JOSEPH

The front door access wasn’t working,
Stayed 7 nights in Dec 2023

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Dec 2023

10/10 Excellent

Leslie

Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast-Our Rooms Were Hit or Miss
We originally booked a one night stay and had room 212 and found a roach on the side of the bed and some animal feces on the back on one nightstand. The other nightstand was covered in dust as if it hadn’t need dusted in months. We changed our mind about traveling back home after check out so we booked another night. Room 404 was great! It was clean, seemed more upgraded and no mold in the tub. We of course enjoyed the breakfast and the staff was great both nights!
Stayed 1 night in Dec 2023

10/10 Excellent

Nydia

Stayed 1 night in Dec 2023

8/10 Good

Leonid

Business traveler
Liked: Cleanliness, staff & service, room comfort
Holiday inn Goldsbiro NC
Ok hotel. Nothing spetial. Very clean breackfast aria. Room kind of clean but some hair here and there some dirt behing night stand.
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly!
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around
Stayed 1 night in Nov 2023

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean facilities, decent breakfast. Typical holiday inn express experience
Stayed 1 night in Nov 2023

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth check-in
We arrived to attend my nephews wedding. We were earlier than the 3:00 check-in, but we needed to get ready for the 4:30 wedding. Ashley at the front desk was awesome, she found us a room and made check-in very smooth. Holiday Inn express is lucky to have her greeting the guests as they check-in.
Stayed 1 night in Nov 2023

10/10 Excellent

Mamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

alexandra

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to do early check in *fee applies* 40 dollars. Which was fine , I had amazing stay . Their complimentary breakfast was amazing, they had many items to choose from . The staff was great . Even after we checked in the front desk called us to make sure the room was fine . Will be staying there again !!! Great place
Stayed 1 night in Nov 2023

6/10 Okay

Danielle

Stayed 1 night in Nov 2023

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

2/10 Terrible

Amber

Stayed 1 night in Oct 2023

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendlyness of staff
Stayed 1 night in Oct 2023

10/10 Excellent

Sabora, Goldsboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very friendly. I will most definitely stay again
Stayed 2 nights in Oct 2023

10/10 Excellent

LaQuita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an overnight stay. Would stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything it’s great clean and the staff are very friendly and helpful always ask if we need anything come see them.
Stayed 4 nights in Sep 2023

10/10 Excellent

Laura

Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very comfortable hotel. A little hard to find as it’s off service road. Nice staff. Clean, big room. Nice staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Olivia

Stayed 3 nights in Sep 2023

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5
Stayed 1 night in Sep 2023

10/10 Excellent

Jaleel

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ILL BE BACK
Stayed 1 night in Sep 2023

10/10 Excellent

April

Stayed 1 night in Sep 2023

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Goldsboro
The staff and GM at Goldsboro location are exceptional! Thanks for another comfortable stay.
Stayed 1 night in Aug 2023

6/10 Okay

Antwionett

Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff. Extremely helpful. Will stay here anytime I’m in Goldsboro.
Stayed 1 night in Sep 2023

8/10 Good

solomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff, comfortable beds
Very clean, friendly staff, comfortable beds & a nice variety on the breakfast buffet
Stayed 1 night in Aug 2023

6/10 Okay

Julie

Traveled with family and small children
Liked: Amenities
I was by the pool room103 & unsupervised children played in the pool and the noise level made it impossible for me to get a good nights rest!
Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2023

10/10 Excellent

Serena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms
Stayed 2 nights in Aug 2023

2/10 Terrible

Keyarnta

Horrible experience
Stayed 1 night in Aug 2023

10/10 Excellent

Kayla, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find. I traveled all the way from Pennsylvania. The front desk staff were very friendly. Our room was very clean, I checked by wiping some things down and the wipe was pretty much still the same color. The bed a little on the firm side, but the pillows were very fluffy and comfortable. Overall it’s a nice hotel for a good price and I would stay there again the next time I’m in that area.
Stayed 2 nights in Aug 2023

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay!
Stayed 1 night in Aug 2023