Ratings based on 206 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Rob from Torquay Australia

Quality Accommodation Outside Nashville

Posted Jun 30, 2014
Pros: Quality and overall comfort
Cons: They had the wierdest pillows that looked plump but collapsed to nothing - we got by.
Location: We visited Castle Rock near Hendersonville and enjoyed this historic site at tour.
The Courtyard is top quality - room and service - if you are looking for something outside of Nashville but close enough for 20 minute access by car/highway. There are plenty of services and food options right near the motel We found it to be one of the most comfortable and quietest stays of our 20 motels so far in the USA. The young guy in reception is exceptional and I need to find out how he can be so happy, helpful and attentive for so long!
3 out of 5
by Philip from Shreveport, Louisiana

Ok; nothing special!

Posted Jun 19, 2014
Pros: Clean and good location.
Cons: See above!
Location: Lots to do; close to Nashville.
Check- in person was polite but didn't really offer much information. No mention of breakfast or restaurant availability, internet access, etc. Room was OK but bathroom was a little strange in that it was designed for someone who was handicapped, and we were not told in advance about it at all. We ate breakfast the following AM in the restaurant which was incidentally way overpriced and the person who took our order was not particularly welcoming. All in all, our experience was just adequate,but nothing special!
Comment from Hotel Management
Jun 19, 2014 by Robby, Hotel Management
Hey Philip, thanks for taking the time to give us your feedback. I am so sorry that your service experiences with our team were less than special. That is certainly not the norm, nor how we train our team. I'll be happy to use your comments as a training opportunity for our entire team in our next daily meeting. I hope you will give us another opportunity to show you the level of service that is our norm next time you are in our area. Thanks again and we hope to see you again soon.
3 out of 5
by A verified traveler

Bad location

Posted Jun 18, 2014
Pros: Cleanliness, comfort and friendly staff.
Cons: Location?
Hotel was nice and clean and comfortable. The staff were very friendly. The only problem was how difficult it was to get in and out due to the hotel location.
Comment from Hotel Management
Jun 19, 2014 by Robby, Hotel Management
Thank you so much for staying with us. I am happy that you found our hotel to be clean and comfortable with a very friendly staff. I’ll be happy to pass your feedback on to our team. I’m sorry that you found a left turn out of our parking lot to be difficult. I hope you choose to stay with us again and we can give you other directions out of our parking lot that wouldn’t require a left turn on to Conference Drive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 14, 2014
Extrmemly clean, updated & new. Very easy access to I65. Plenty of amenities but no complimentary breakfast or coffee.
Comment from Hotel Management
Jun 18, 2014 by Robby, Hotel Management
Thank you for the kind comments and we hope to see you again!
5 out of 5
Recommended
for Everyone
by Chery from Sawyer, MI

Very nice hotel

Posted May 27, 2014
Pros: Easy access - right off the expressway
Location: We were in town for a short time for a graduation so mainly spent time with family.
Very nice, clean, comfortable. All the staff was very friendly and helpful. We enjoyed our stay and would come back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2014
Wonderful hotel. By far the nicest in the area. Would recommend this hotel to anyone.
Comment from Hotel Management
Jun 18, 2014 by Robby, Hotel Management
Thank you so much! We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent front staff

Posted May 23, 2014
Excellent stay..clean safe area really nice front staff especially Ted,could not have been more helpful and professional..
Comment from Hotel Management
Jun 19, 2014 by Robby, Hotel Management
Thank you for taking the time to offer your feedback. I shared your appreciation of Todd's service with him and our team. We'll hope to see you next time you are in our area.
5 out of 5
Recommended
for Everyone
by laura from chattanooga, tn

Excellent stay, excellent service

Posted May 7, 2014
Just wanted to shout out to Todd the afternoon desk manager. First, he recommended Woody's for dinner, which was fantastic! Then, he kindly helped us get 25 girls from our lacrosse team comfortable, roomed, fed in the lobby and kept other guests happy at the same time without looking the least bit frazzled. We had a little snafu over rooms but otherwisr it was a great hotel- very clean.
Comment from Hotel Management
May 13, 2014 by Robby, Hotel Management
Hi Laura, thank you so much for your kind words about Todd. I am happy to hear how he took such great care of you and your team! I'll look forward to sharing this with the rest of our team in our next daily meeting. Best regards, Robby Gilreath, General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved this place

Posted Apr 21, 2014
Location: Loved Poncho Villa's Mexican restaurant.
Very enjoyable and the staff is very nice. Clean and the Bed was the most comfortable we have ever seen.
Comment from Hotel Management
May 13, 2014 by Robby, Hotel Management
I'm so happy you enjoyed your visit with us. Thank you for staying and we hope to see you again! Best regards, Robby Gilreath, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and Quiet location

Posted Apr 15, 2014
Clean hotel with friendly staff. My wife and I enjoyed our stay and will come again.