Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Posted Aug 11, 2014
We were greeted warmly and check in was quick. Our room was nice and comfortable. We did get food from the Bistro and took it to our room. It was good for a small deli but it did take awhile. All the hotel staff were friendly. Our room appeared clean. However we did notice a stain on the shower curtain when we took our baths. Otherwise, the hotel fully met our expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Il

Comfy rooms

Posted Aug 5, 2014
Staff was extremely friendly. The rooms were very nice and clean. That was one of the most comfy beds I ever slept in.
Comment from Hotel Management
Aug 8, 2014 by Robby, Hotel Management
Thanks for the kind words Monica! We'll have another great room ready for you next time you are in Goodlettsville!
3 out of 5
Recommended
for Everyone
by A verified traveler from Fort Wayne, IN

Very dusty room

Posted Aug 4, 2014
Pros: convenience
Cons: Cleanliness
Our room, 434 had a very clean bathroom, and comfortable fresh linens......however the sofa in the room had food stuck to the seat cushion...all the lamps, and brackets along with the cabinet under the TV were very dusty...I know things aren't always perfect, but I feel that dusting should be done on a daily basis. Our stay, otherwise was pleasant & very convenient to our family that we were visiting. Our staff was outstanding!!!
Comment from Hotel Management
Aug 8, 2014 by Robby, Hotel Management
Hey Elaine, thank you so much for the feed back and telling us about your stay. I'm happy you enjoyed your room and found our staff to be outstanding. I am so sorry you found a couple of cleaning issues in your room. I'll look forward to sharing this with my team in our daily meetings so we can improve in this area. We hope to see you again next time you are in Goodlettsville! Best regards, Robby Gilreath, General Manager
5 out of 5
Recommended
for Everyone
by Rob from Torquay Australia

Quality Accommodation Outside Nashville

Posted Jun 30, 2014
Pros: Quality and overall comfort
Cons: They had the wierdest pillows that looked plump but collapsed to nothing - we got by.
Location: We visited Castle Rock near Hendersonville and enjoyed this historic site at tour.
The Courtyard is top quality - room and service - if you are looking for something outside of Nashville but close enough for 20 minute access by car/highway. There are plenty of services and food options right near the motel We found it to be one of the most comfortable and quietest stays of our 20 motels so far in the USA. The young guy in reception is exceptional and I need to find out how he can be so happy, helpful and attentive for so long!
Comment from Hotel Management
Aug 8, 2014 by Robby, Hotel Management
Hey Rob, Thanks for telling us about your stay! I am so happy you enjoyed your stay with us . We hope to see you again next time you are in our area. Best regards, Robby Gilreath, General Manager
3 out of 5
by Philip from Shreveport, Louisiana

Ok; nothing special!

Posted Jun 19, 2014
Pros: Clean and good location.
Cons: See above!
Location: Lots to do; close to Nashville.
Check- in person was polite but didn't really offer much information. No mention of breakfast or restaurant availability, internet access, etc. Room was OK but bathroom was a little strange in that it was designed for someone who was handicapped, and we were not told in advance about it at all. We ate breakfast the following AM in the restaurant which was incidentally way overpriced and the person who took our order was not particularly welcoming. All in all, our experience was just adequate,but nothing special!
Comment from Hotel Management
Jun 19, 2014 by Robby, Hotel Management
Hey Philip, thanks for taking the time to give us your feedback. I am so sorry that your service experiences with our team were less than special. That is certainly not the norm, nor how we train our team. I'll be happy to use your comments as a training opportunity for our entire team in our next daily meeting. I hope you will give us another opportunity to show you the level of service that is our norm next time you are in our area. Thanks again and we hope to see you again soon.
3 out of 5
by A verified traveler

Bad location

Posted Jun 18, 2014
Pros: Cleanliness, comfort and friendly staff.
Cons: Location?
Hotel was nice and clean and comfortable. The staff were very friendly. The only problem was how difficult it was to get in and out due to the hotel location.
Comment from Hotel Management
Jun 19, 2014 by Robby, Hotel Management
Thank you so much for staying with us. I am happy that you found our hotel to be clean and comfortable with a very friendly staff. I’ll be happy to pass your feedback on to our team. I’m sorry that you found a left turn out of our parking lot to be difficult. I hope you choose to stay with us again and we can give you other directions out of our parking lot that wouldn’t require a left turn on to Conference Drive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 14, 2014
Extrmemly clean, updated & new. Very easy access to I65. Plenty of amenities but no complimentary breakfast or coffee.
Comment from Hotel Management
Jun 18, 2014 by Robby, Hotel Management
Thank you for the kind comments and we hope to see you again!
5 out of 5
Recommended
for Everyone
by Chery from Sawyer, MI

Very nice hotel

Posted May 27, 2014
Pros: Easy access - right off the expressway
Location: We were in town for a short time for a graduation so mainly spent time with family.
Very nice, clean, comfortable. All the staff was very friendly and helpful. We enjoyed our stay and would come back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2014
Wonderful hotel. By far the nicest in the area. Would recommend this hotel to anyone.
Comment from Hotel Management
Jun 18, 2014 by Robby, Hotel Management
Thank you so much! We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent front staff

Posted May 23, 2014
Excellent stay..clean safe area really nice front staff especially Ted,could not have been more helpful and professional..
Comment from Hotel Management
Jun 19, 2014 by Robby, Hotel Management
Thank you for taking the time to offer your feedback. I shared your appreciation of Todd's service with him and our team. We'll hope to see you next time you are in our area.