Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
85% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by Maggie from Chicago

Very poor hotel, room was not clean,

Posted Apr 8, 2014
One bed sheet were old , not fresh and not clean, terrible smell
2 out of 5
by michelle from indiana

I'm not usually picky but...

Posted Apr 6, 2014
We were looking for a place to stay for the night while traveling home from Florida and this hotel had the best location for the best price. It was clean except for a big white stain on the blanket. The bathroom had been remodeled but the room had an old box tv with limited stations. The worst part were the lumpy pillows that smelled like grease; luckily I brought my own. The hotel served its purpose as a stopover, though I wish it served breakfast.
4 out of 5
for Everyone
by A verified traveler

Value oriented

Posted Apr 2, 2014
Hotel was fine for the money. Exactly what you would expect. Nothing bad, nothing great.
4 out of 5
for Everyone
by A verified traveler

Random Stay

Posted Apr 1, 2014
Everything was clean, staff was nice. It didn't have a microwave in the room, which I could have used. Also I froze during the night, but that's because I was to cold to get out of bed and turn the heater in the room on. Guess that ones on me!
2 out of 5
by curtis from chicago

not good

Posted Mar 29, 2014
no breakfast high price not a great place to stay
2 out of 5
by Tsar

Cigarette smell in non-smoking room.

Posted Mar 14, 2014
Dirty rooms. Smell bad. Crumbs behind and around night stand. Cigarette burns in bed and furniture. Typical cheap motel if you need a bed for $50.
3 out of 5
by A verified traveler

Outdated and in the ghetto

Posted Feb 3, 2014
The staff was excellent, that being said the room was outdated and had a drab appearance and my wife was afraid to go outside and feared leaving anything in the car out of fear of being robbed. Over dramatic maybe but you get what you pay for $65/ per night with tax I believe ill spring for a better hotel next time.
4 out of 5
for Everyone
by Lilah from Corbin, Ky

nice hotel close to shopping and restaurants

Posted Nov 30, 2013
Pros: close to Rivergate Mall and restaurants.
Cons: computer desks in all rooms.
Location: extremely close to Rivergate Mall and fairly close to Opry Mills Mall.
the only problem with the room was there was no desk for a computer unlike our previous room there. Hotel staff was very helpful. Good night's sleep.
5 out of 5
for Everyone
by Mike

Posted Nov 25, 2013
Pros: Located close to Restaurants and shopping.
1 out of 5
for Business Travelers
by James from Mississippi

Posted Oct 30, 2013 on Hotels.com
Poor customer service. Booked 2 rooms as family was traveling together. Rooms in separate buildings one upstairs and on downstairs. As far apart as possible. I would not recommend this hotel yo anyone. Very very poor.