Master Suite, 2 Bedrooms | Terrace/patio

Reviews of Novi Resort

4 out of 5
Novi Resort
S:t Göransgatan 31, Visby

Reviews

8.4

Very Good

Rating 10 - Excellent. 199 out of 506 reviews" "
Rating 8 - Good. 212 out of 506 reviews" "
Rating 6 - Okay. 65 out of 506 reviews" "
Rating 4 - Poor. 23 out of 506 reviews" "
Rating 2 - Terrible. 7 out of 506 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Receptionen on Sep 23, 2023
Tack för ditt fina betyg på ossMvhReceptionen

10/10 Excellent

Stacey

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location. Lovely hotel. The parking app took a while to setup but other than that. It was fantastic.
Stayed 1 night in Aug 2023
Response from Receptionen on Sep 23, 2023
HejVad kan vi göra bättre för att få ett högre betyg?MvhReceptionen

8/10 Good

Rachel, Owens Cross Roads

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was EXTREMELY helpful and very nice! My suite was great, but the bathtub knob to change the temperature of the water was broken. Breakfast was very good.
Stayed 1 night in Jul 2023

8/10 Good

Mehrnoosh

Stayed 4 nights in Jun 2023

10/10 Excellent

karen

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and view!
Great location and view!
Stayed 1 night in Jun 2022

10/10 Excellent

Diljit

Stayed 2 nights in May 2022

8/10 Good

sunny

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for parking for two days in advance. When I arrived the staff told me it is free so I paid 100kr for nothing. it is really dark outside without any lighting in hotel garden. I don't like to shower in the tub.
Stayed 2 nights in Oct 2021

6/10 Okay

Hans

Liked: Cleanliness, staff & service, room comfort
Bring your own coffee
No coffee or Tea available. Bring your own coffee.
Stayed 3 nights in Sep 2021

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay!
Stayed 4 nights in Aug 2020

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location outside the walls of Visby very close to the water and hospital. Ample parking. Stayed in a bungalow, very surprised at the high standard
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Amazing! Pool and beach nearby.
Stayed 4 nights in Jul 2020
Response from Alexandra on Jul 24, 2020
Hello! Thank you very much for the amazing feedback! We are very happy to read that you have enjoyed your stay with us here at Novi Resort. We already cannot wait to welcome our guests back for next summer! Warm Regards, Reception Team Novi Resort Visby

10/10 Excellent

Bob, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel has a very nice spacious modern design, which also extends to the rooms. The property is well kept up and is located about a 10 Minute walk from the old town/City Wall of Visby. You can choose from two restaurants, on at the beach and on in the Hotel. If you are in luck, you might be able to rent a bike at the Hotel, but if they all are gone, there are cheaper and better bike rentals in town. The breakfast and food is very good in the Hotel and the Staff tries it's best. We had some young loud folks next room and the staff took care of it right away. There was really nothing to complain about.
Stayed 3 nights in Jul 2020
Response from Alexandra on Jul 24, 2020
Hello Bob, Thank you very much for the really nice feedback and well description of the hotel and facilities. We are happy that we were able to take care of the noise right away and that you enjoyed your stay with us. We look forward welcoming you back next summer! Warm Regards, Reception Team Novi Resort Visby

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and good service
The location is very good close to the ferry terminal, the town of Visby and the sea. It's a nice building with beautiful pool area with view over the sea. The staff were friendly and caring. One thing that could be better is the quality of the breakfast. The breakfast was more like a three star hotel.
Stayed 3 nights in Jun 2020
Response from Novi Resort Visby on Jul 11, 2020
Dear guest, Thank you for the nice and valuable feedback! We hope that we will be able to welcome you back to Novi Resort again in the future. Once again thank you and take care. Alexandra Novi Resort Visby

8/10 Good

Therese, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location right on the beach...clean rooms...just a bike ride into town and restaurants.
Stayed 3 nights in Sep 2019
Response from NOVI resort on Sep 6, 2019
Hello Therese, Thank you for your feedback. We are happy that you stayed with us at NOVI resort and we hope you come back soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Timo

Liked: Staff & service
Overall good stay if you don’t mind the price
Slightly expensive considering the hotel was built using seemingly cheap materials and many small things outdated or left broken and not repaired. Also cleaning the terraces and taking care of plants seemed to be a bit ignored. The pool was supposed to be warm but really wasn’t. Maybe because the nights were rather cold and the cover was broken (don’t know how long it had been like that). Overall though still quite clean and the staff was very friendly, nice and helpful. Also really convenient with late checkout without extra fee. Breakfast buffet was super good, everything fresh and tasty. Despite the price I would come again, perfect location close to Visby and maybe next year there has been better maintenance and/or small renovations at Novi Resort?
Stayed 3 nights in Jul 2019
Response from Anette, Hotel Manager on Jul 29, 2019
Thank you for your feedback. We really appreciate you writing yo us. We will address our landlord with your comments.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just like the Riviera
Very nice and relaxing place to stay at. Especially when we had a few hours the day before business started.
Stayed 4 nights in Jun 2019
Response from Anette, Hotel manager on Jul 15, 2019
Thank you for your feed-back!

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended hotel in Visby, Gotland.
The hotel is really nice. The apartment is very comfortable to stay. Big, spacious, clean and have the amenities for a good stay. The location is a walking distance to the ruins and to the port. The breakfast is good and the staffs are helpful.
Stayed 2 nights in Jun 2019
Response from Anette, Hotel Manager on Jul 15, 2019
Thank you for your feedback!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, room comfort
enjoyable.
Stayed 7 nights in Jun 2019
Response from Anette, Hotel Manager on Jun 17, 2019
Thank you for your feedback!

8/10 Good

Nene, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, pool, apartment style
This is a funky development which seems to centre around the availability of the property’s pool. Each room has a balcony - we found ours which faced a paddock full of campervans slightly strange. The air conditioning was on a wierd timer which switched itself off every 20 mins which made getting to sleep difficult on a warm, stuffy evening. The reception was also not available to take calls after 8pm when I tried to call to clarify if there was some trick to get the aircon to stay on - I already had the room key on the power trigger. Room would have benefitted from a minibar or kettle if they expect people to stay for awhile. Loved the parking - easy to find and no additional charge. Something unexpected was how good the restaurant was - had some authentic Italian Pasta dishes which were well executed. They get pretty swamped though so expect a bit of a wait for your food & drinks. Good stay if you want a place easy to get to, close to water and out of the main Visby paved city centre.
Stayed 1 night in Aug 2018

6/10 Okay

KEVIN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice place Horrible Check In
The location is great. The pool and breakfast buffet was excellent. The bungalow has no air conditioning at all. It was very hot during the day. Bathroom and balcony were nice. My complaint was check in. The staff was not friendly and did not tel is anything about the room or the hotel services. The were not rude but they were not welcoming at all.
Stayed 1 night in Aug 2018

10/10 Excellent

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location when visiting Gotland
Very nice and comfortable hotel close to the sea
Stayed 4 nights in Aug 2018

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our relaxing holiday place also for the future.
The staffs are polite, kind and efficient at the check-in/out, breakfast etc. We stayed the bungalow, which was very comfortable for family stay in general. Still some comments for improvement, for our next possible stay in near future. Since each bungalow has some different accommodation which is owned by each private owner, . - Our bungalow doesn't have bathtub. - Sofa bed instead of bulk beds. These are bit different from the photo of hotel's website. Thus better to explain them clearly in the web site, and ask customers to request for the preferences (though it will be still best effort).
Stayed 3 nights in Jul 2018
Response from Anette, Hotel Manager on Jul 25, 2018
Thank you for your review. We are glad you enjoyed our hotel. We will make sure to update our website and make it more clear that it could be differences between units. When you make your next reservation, contact us and ask for a bungalow with sofa bed and bathtub.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2018
Response from Anette on Jun 27, 2018
Tack för din recension!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2018
Response from Anette on Jun 27, 2018
Tack för din recension!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Receptionen on Nov 9, 2023
Tack för era betyg efter vistelsenVälkommen åter

8/10 Good

Marie

Stayed 1 night in Oct 2023
Response from Mvh reception on Nov 9, 2023
Tack för era betyg efter vistelsenVälkommen åter

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2023
Response from Receptionen on Nov 9, 2023
Tack för era betyg efter vistelsenVälkommen åter

10/10 Excellent

Rofida

Stayed 6 nights in Sep 2023
Response from Receptionen on Oct 20, 2023
Härligt att du trivdes så bra att vi fick full pottVälkommen tillbakaMvhReceptionen

8/10 Good

Jörgen

Stayed 5 nights in Sep 2023
Response from Receptionen on Oct 6, 2023
Tack för din recensionVad kan vi göra bättre för att få 10 av 10?

8/10 Good

Ann-Mari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Överlag en bra vistelse
Bra frukost. Sköna sängar. Bred balkong. Ej bra med glasväggar mellan toalett och sovrum med smal passage. Ingen mörkläggning från toaletten med yttervägg också i glas då blev ljust i sovrummet tidig morgon. Dålig stil av hotell att ta betalt för dygnsparkering av bil då hotellet ligger utanför Visby. Passagedörr trasig mellan hotell och matsal, fick gå in via receptionen.
Stayed 3 nights in Sep 2023
Response from Receptionen on Sep 26, 2023
Vad det gäller passagedörren mellan hotell och matsal, så beklagar vi att den inte var öppen för erMvhReceptionen

6/10 Okay

Göran

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Receptionen on Sep 24, 2023
Tack för din recension. Vad kan vi göra bättre?Mvhreceptionen

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jun 2023
Response from Receptionen on Sep 23, 2023
HejVad kan vi göra bättre för att få ett högre betyg?MvhReceptionen

8/10 Good

Ronald

Stayed 3 nights in Sep 2023
Response from Receptionen on Sep 24, 2023
Tack för din recension. Vad kan vi göra bättre för att få 10 av 10?Mvhreceptionen

10/10 Excellent

Per-Anders

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Receptionen on Sep 23, 2023
Tack för ditt fina betyg på ossMvhReceptionen

10/10 Excellent

Fredrik

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Receptionen on Sep 23, 2023
Tack för ditt fina betyg på ossMvhReceptionen

8/10 Good

John

Stayed 1 night in Sep 2023
Response from Receptionen on Sep 23, 2023
HejVad kan vi göra bättre för att få ett högre betyg?MvhReceptionen

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mvh reception on Sep 18, 2023
Tack så mycket för det fina betyget

8/10 Good

Rune Kenneth

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2023
Response from Receptionen on Sep 23, 2023
HejVad kan vi göra bättre för att få ett högre betyg?MvhReceptionen

10/10 Excellent

Carmen Lavinia

Stayed 1 night in Sep 2023
Response from Receptionen on Sep 23, 2023
Tack för ditt fina betyg på ossMvhReceptionen

10/10 Excellent

Erik

Business traveler
Liked: Cleanliness, staff & service, room comfort
Noe preget av bruk, men veldig flott - helt klart et sted jeg vil reise tilbake til!
Stayed 4 nights in Sep 2023
Response from Receptionen on Sep 23, 2023
Tack för ditt fina betyg på ossMvhReceptionen

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Beautiful resort with excellent standard in bungalow and incredible view of the ocean for sunsets. An extra plus was the full breakfast. The beds were really comfortable as I get back pain if they are too soft or spring-based.
Stayed 4 nights in Sep 2023
Response from Receptionen on Sep 9, 2023
Thank you for your kind words Emil!

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Mvh reception on Sep 18, 2023
Tack så mycket för det fina betyget

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2023
Response from Receptionen on Sep 23, 2023
Tack för ditt fina betyg på ossMvhReceptionen

4/10 Poor

Catharina

Disliked: Staff & service
Torrt och tråkigt bröd på frukosten. Inga salladsblad eller en hel frukt.
Stayed 1 night in Sep 2023
Response from Receptionen on Sep 23, 2023
HejVad kan vi göra bättre för att få ett högre betyg?MvhReceptionen

8/10 Good

Catharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Receptionen on Sep 23, 2023
HejVad kan vi göra bättre för att få ett högre betyg?MvhReceptionen

8/10 Good

Tommy

Liked: Cleanliness, property conditions & facilities
Tommy
Trevlig och hjälpsam personal.
Stayed 4 nights in Aug 2023
Response from Receptionen on Sep 23, 2023
HejVad kan vi göra bättre för att få ett högre betyg?MvhReceptionen