Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
5.0 Room cleanliness
5.0 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Scotland

A great hotel with friendly staff.

Posted Apr 12, 2014
Pros: Friendly staff, Beautiful gardens.
Location: On a junction with no walkways/pavements for some time. Close to Pompeii and Vesuvius. Between Naples & Sorrento and within easy reach by train.
The Grand Hotel Le Zagare is a beautiful hotel at a reasonable price. The gardens are idyllic and there is an excellent roof top terrace with great views over the hills and to Vesuvius. The food was excellent with 3/4 courses for dinner at a price similar to eating in any Italian restaurant. It is situated right on a junction and there are no walkways for some distance but the hotel has a transfer service and are happy to take you anywhere for 5 euros per person and It's not too far from Pompeii. My husband and I found this invaluable. After spending 3 days in a busy Rome the Grand Hotel Le Zagare was perfect for relaxing.
5 out of 5
for Everyone
by Luigi and Diane from Virginia

An Oasis in the desert ....

Posted Nov 27, 2013
Pros: Ms. Ana, Ms. Teresa, Mr. Angelo and Mr. Luigi in addition to the gardens and facility.
Location: Pompeii, Sorrento, Amalfi
What an amazing hotel with a "cream de la cream staff". We spent three nights in the month of November and we loved it. Our experience was very positive. The grounds meticulously manicured with water fall, fountains, Palms, lighting and many architectural features in contrast to the surrounding run-down community, a perfect oasis. The staff treated us like family, very attentive to our needs. The room was very clean with a beautiful view of the garden from the balcony. We enjoyed every minute of our stay and recommend it highly to those visiting local sites.
5 out of 5
for Couples
by Cindy from Haiifax, Nova Scotia CANADA

A treasure in the midst of suburban Naples

Posted May 31, 2013 on Hotels.com
This place is amazing both in its beauty and the customer service. We travelled in May so we were outside the season which meant we had the place to ourselves. It is a boutique hotel experience and despite the surrounding community look it is a wonderful place to stay for a visit to Pompei and Vesuvius. They treat you like royalty and the rooms and grounds are fantastic. We enjoyed every minute of our stay and recommend it highly to those visiting local sites.
4 out of 5
for Families
by Falk from Seattle

great location between Pompeii and amalfi coast

Posted May 22, 2013
Pros: Macro location. Staff is great.
Cons: Micro location
The best: gragnano is located only 15 minutes from Pompeii, also close to the Vesuvio and Herculaneum. Also, there is a direct road from the hotel to the amalfi coast - but it's a fairly narrow mountain pass (not worse thAn the coastal road though). The hotel has great views of the Vesuvio and the surrounding mountains. The staff is super-friendly yet professional, with decent English and/or German language skills. Hotel is a newer building in good and very clean condition. Not for everyone: the building and interior decoration is typical Italian "neo-baroque" style, not everyone will like this. And the micro-location is a bit odd - not a very touristy area. But overall we enjoyed our stay at this property and we would recommend it to everyone who would like to explore the southern half of the gulf of Napoli and the amalfi coast.
3 out of 5
for Everyone
by A verified traveler

Noisy music and crowds

Posted May 15, 2013
Pros: Very helpful staff
Cons: Eliminate large affairs
Location: Close to Pompei, Herculaneum and Vesuvius
Hotel is nice and well located, albeit in an comercial area. The biggest complaint is that the hotel is a very popular catering facility for weddings, communions and confirmation parties. They have noisy music and use the gardens and pool areas which makes it unpleasant to be there for regular hotel guests.