Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 11, 2015 on Hotels.com
3 out of 5
Recommended
for Families
by A verified traveler

Grain Valley

Posted Jan 9, 2015 on Hotels.com
Room was fine for the price. Hallways were smelly.
Comment from Hotel Management
Mar 14, 2015 by Staci, Hotel Management
Dear Valued Guest, Thank you for staying with us and your feedback on our hotel. I am glad to here you thought the value was good. I will look into the hallway situation. Thank you again! Connie P. Manager Comfort Inn Kansas City-GrainValley
4 out of 5
Recommended
for Business Travelers
by Carolynfrom Ohio

Right for the price

Posted Jan 6, 2015 on Hotels.com
The room was the great for the price! The walls are thin so we heard a lot of noise from the hallway and the neighboring rooms. Breakfast had many options (waffles, fruit, cereal, bagels, eggs, etc.) The staff was friendly
Comment from Hotel Management
Mar 14, 2015 by Staci, Hotel Management
Dear Carolyn, Thank you for staying with us and your nice comments. We are happy to hear you were pleased with the value. Hope to see you again!! Connie P. General Manager
5 out of 5
Recommended
for Families
by Kathryn

This traveler left a rating score only Posted Jan 1, 2015 on Hotels.com
3 out of 5
Recommended
for Families
by Toddfrom Indiana

Good for the money

Posted Dec 29, 2014 on Hotels.com
Nothing fancy, but for the price, you can't really complain. The tub was dirty... must have forgotten to clean it... but the rest of the room was clean. The breakfast was okay. Waffles were thick and everyone had trouble getting them off the waffle iron. But the fruit was wonderful.
Comment from Hotel Management
Mar 14, 2015 by Staci, Hotel Management
Dear Todd We appreciate your business and thank you for your good comments. I have noted your concerns and will address them promptly. Thank you again! Connie P. General Manager
4 out of 5
Recommended
for Families
by Susanfrom St. Louis

Will Definitely be Back

Posted Dec 28, 2014 on Hotels.com
Stayed 3 nights while visiting family for Christmas. Room and lobby was recently remodeled and in great shape. Hot breakfast included each morning (average quality but appreciated). Staff was friendly. Will definitely stay there again. Way better than anticipated for the money.
Comment from Hotel Management
Mar 14, 2015 by Staci, Hotel Management
Dear Susan, Thank you for taking the time to review our hotel and your positive comments. We hope to see you soon! Thank you again! Connie P. General Manager
5 out of 5
Recommended
for Families
by A verified traveler

December 2014 Grain Valley, MO

Posted Dec 13, 2014 on Hotels.com
Everything was totally acceptable during our stay except for the pool temperature. The room is cold and pool water is not kept at a proper temperature. Hot tub was good.
Comment from Hotel Management
Feb 21, 2015 by Staci, Hotel Management
Dear Valued Guest, Thank you for staying with us and your nice comments. I will look into the pool temperature to see what can be done. Thank you again, Connie P General Manager
5 out of 5
Recommended
for Families
by A verified traveler

Totally not gross

Posted Dec 8, 2014 on Hotels.com
A great deal! Clean and comfortable.
Comment from Hotel Management
Feb 14, 2015 by Staci, Hotel Management
Dear Valued Guest, Thank you for your feedback. I am happy to hear you had a great stay. Please come see us soon! Sincerely, Connie Parks Manager
3 out of 5
Recommended
for Families
by Lindsey

This traveler left a rating score only Posted Dec 3, 2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Iowa

Nice hotel

Posted Dec 3, 2014
Pros: Room was very nice, clean and the hot breakfast was good.
Cons: Fix the hot tub - that was one of the reasons we chose that hotel - because it had a hot tub.
The hot tub area was a mess and didn't work. The staff member we talked to said he didn't even know they had a hot tub!
Comment from Hotel Management
Dec 5, 2014 by Staci, Hotel Management
Dear Susan, Thank you for taking the time to give us feedback. All comments are dealt with quickly to improve our guest satisfaction. We hope to see you again! Connie P. General Manager