Outdoor pool

Reviews of Apartamentos Rocamar

Apartamentos Rocamar
Avenida de la Cornisa, 14, Mogan, Gran Canaria

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 22 reviews" "
Rating 8 - Good. 9 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
First stay at rocama and loved it ,it's lovely and quiet there's everything u need on site pool,pool bar shop etc location is very good for both europa centres,harbour and the beach
Stayed 7 nights in Sep 2017

10/10 Excellent

Catherine, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent home away from home
We had a lovely relaxing stay at the apartments and will definitely recommend to friends and family. Hopefully, we will be back soon. Everything was clean and comfortable and the wine on arrival was a lovely touch. We stayed in a room with two twin beds and we pushed them together quite easily. The apartment is equipped with all of the basic equipment you could need: kettle, coffee machine, microwave, fridge & freezer, washing up liquid and sponge etc and the air con was very easy to use. Each apartment has a great view and its own table, chairs and sun umbrella. Only negative is that, in the morning, there are people who go early and put their towels on the sun loungers with umbrellas and reserve them and then those people don't come to the pool for hours (or sometimes not until the evening), which was a bit frustrating. I found myself (sadly) joining those people in the early morning quest for sunbed with an umbrella otherwise we wouldn't get one! There are plenty of sunbeds but not as many sun umbrellas. There are just over 200 steps from the hotel down to the main city area, which was fine on the way down and a little painful on the way up! We saw the 200 steps down and 200 up again as our way of walking off the food and drink! The pool and bar were open later than reviews I have read before (9pm) and breakfast each morning was lovely. The maids came every few days to give fresh towels and clean the apartments and were polite. It was a great stay - thank you.
Stayed 7 nights in Jul 2017
Response from Jorge Luis. on Aug 5, 2017
Just to tell you "Thank You Very Much" for your comments.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Good stay - well kept place
Nice standard self-contained apartments. Good sized pool area with decent pool bar. Not noisy at all at night and well air-conditioned. It is quite a walk up hill from the centre but it is doable or you can just grab a cheap taxi up. Dreadful wifi.
Stayed 5 nights in Jul 2017
Thank you very much.

8/10 Good

Bugsy, Stornoway

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable Stay at Apartmentos Rocamar
We arrived at the apartments about 7pm. Our apartment was very clean and a complimentary bottle of red wine was a nice welcoming gift. The gentleman at reception was just that. We were a bit uncomfortable throughout our first night as we didn't know the score with the air conditioning and the weather was very warm. Apparently, it only works if the sliding door is closed, and the minimum temperature you could set it to was 17c. We also didn't notice there was a window in the bathroom which could be opened on our first night. We didn't mind the steep climb from the commercial centre to the Rocamar but, being placed opposite and above the centre, it was quite difficult to sleep at night before 4am because of the noise booming out from the bars/clubs in the centre. Closer to the beach would have been quieter. The pool and pool area were nice and clean, and the poolside bar restaurant was fine for drinks and snacks. The cleaners appeared every day but Sunday and kept the rooms, balconies, stairways and reception areas spotlessly clean. Overall, the Rocamar is good value for money, and my cousin and I enjoyed our stay there.
Stayed 7 nights in Jul 2017
Response from Jorge Luis. on Jul 29, 2017
Thanks for your comments. Let me tell you that we can't do anything about the music from the shopping centre. I'm so sorry for that.

10/10 Excellent

Cerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Glen, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go back again
Nice little hotel, easy to find, with gorgeous views of the pool & sea. A bottle of wine on arrival, and v friendly/helpful reception & staff. It's just a swift walk down to the shops and beach, and the usual 3 euro taxi back up with groceries (also possible to walk). Only downside was the internet (mostly ok but kept dropping off which was frustrating), and the fact that the room can get a little stuffy (it just needs a fan). But you can open the balcony doors and there is air con in the bedroom area which help.

8/10 Good

Suzanne, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Only issue is that we had an end room and the internet was hit or miss, therefore could not get on it.

10/10 Excellent

DIANA, Malagon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuloso
Un lugar muy bien ubicado, el personal muy agradable y educado, el apartamento estaba muy limpio y con aire acondicionado, hemos estado muy agusto y cómodas, La Cocina esta equipada con todo lo necesario para poder comer allí. Recomendable que te den de los apartamentos de la planta de arriba, nosotras estuvimos en el 4 y se agradece porque no hay tanto transito. Gran detalle a la llegada que te dejan una botella de vino. También nos facilitaron plaza de parking. La estancia fue muy agradable y comoda.
Stayed 5 nights in Oct 2017

10/10 Excellent

Alvaro Cabo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

PEDRO, LAS PALMAS GC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO MUY BIEN
NADA QUE RESEÑAR, SOLO QUE ME ENCANTO TODO EN GENERAL
Stayed 3 nights in Sep 2017

10/10 Excellent

Hans kurt , Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and super service
Det er et godt hotel med fin placering og hyggelige omgivelser
Stayed 7 nights in Aug 2017
Response from Jorge Luis. on Sep 9, 2017
Thank you very much to choice ROCAMAR and spend your holidays with us.

10/10 Excellent

ariana , barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En todo momento cumplió con nuestras expectativas. A nivel de calidad precio perfecto ! Muy limpio y el personal súper amables.
Stayed 5 nights in Aug 2017
Response from Alberto (recepción) on Aug 14, 2017
Querido cliente, Nos alegra ver vuestros comentarios acerca de los apartamentos, es un placer para nosotros que hayáis disfrutado de vuestra estancia en Rocamar. Muchas gracias.

6/10 Okay

BARBARA, MILANO

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
albergo un po' vecchiotto
albergo un po' vecchiotto ma pulito, non proprio a due passi dal mare, non particolarmente disponibile uno dei due personaggi alla reception, parcheggio auto a disposizione gratuitamente nell'insieme confortevole se non troppo pretenziosi non è un 4/5 stelle ma economico
Stayed 14 nights in Jul 2017
Response from Jorge Luis. on Jul 29, 2017
That's OK. Thanks for your comments and we will try to improve for next time.

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehmes Hotel mit sehr nettem Personal
Alles war wunderbar, sehr nettes Personal!!

8/10 Good

LUIS MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartamentos muy bien equipados, con una relación calidad-precio bastante aceptable. Cuenta con un servicio de limpieza frecuente. El único pero que se le podría poner es, más allá de su ubicación, la falta de aparcamiento en la zona

8/10 Good

Anna, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix
Hôtel à l'image de toutes les constructions du coin ;-) appartement un peu ancien mais en excellent état et parfaitement propre. piscine bien entretenue. Accueil et personnel agréable. ménage régulier et très bien réalisé. Attention pas de parking : se garer qq rues plus bas et faire un peu d'exercice pour monter la côte jusqu'à l'hôtel. attention environnement un peu bruyant : bruit des discothèques en contrebas dans la ville... En conclusion, un très bon rapport qualité prix!

10/10 Excellent

Burghard, Lohne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOP LAGE SEHR SAUBER
War ein schöner Urlaub Top Sauber und Freundlich Pool auch Top Sauber 1AAAAAAAAAAA TOP

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
calidad, precio y atención
excelente relación calidad precio. habitaciones nuevas y bien equipadas (nevera, microondas, vajilla para 3 personas). Limpio. La atención por el personal de recepción muy bien, especialmente atentos! No hicimos uso de servicios comunes (piscina, que no tiene mala pinta, súper, bar...)

6/10 Okay

José Laso, Vegueta (Las Palmas)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general muy bien.
En general todo bien destacando la atención del personal de recepción y limpieza. La nota negativa es la no disposición de wifi en la habitación que previamente ofrecía y la zona de aparcamiento a 500m.

8/10 Good

Rayco, Gran Canaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pareja joven
El hotel muy tranquilo, la mayor parte ambiente familiar, todo perfecto. El unico inconveniente el aparcamiento.

8/10 Good

dardano23, Bari, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stanze pulite . personale delle pulizie gentile.
l'hotel era Pulito , offre wifi gratis , che pero non funziona tanto bene . Ha anche una piscina molto carina e in oltre ha un bar vicino la piscina . IL personale del bar se pur brava ,era lenta nel servirti , specie durante la colazione , sembrava che stava dormendo , in oltre forse l'unica punto negativa di tutta la strutura era la pulizia nel bar, che non era il massimo , le tovaglie copritavolo non venivano cambiate da giorni , in oltre erano vecchie , per il resto il Aparthotel ROCAMAR perche di fato e cosi e un appartamento che offre i stessi servizi del hotel, anzi addirittura meglio per certi versi. RIPETO MOLTO PULITO, i asciugamani venivano cambiati ogni giorno , il personale delle pulizie molto gentile , addirittura ti pulivano anche le posate sporche che avevi lasciato sul lavandino . anche il personale della reception gentile, solo il primo giorno del nostro arrivo, non ci siamo capiti del tutto, per esempio, non ci hanò deto che la colazione inclusa, ma forse perche davano per scontato che noi lo sapevamo già. anche perche noi siamo arrivati tardi quasi alla chiusura del orario del chek in, e non avevamo avvisato per il nostro ritardo . per il resto nel complesso tutto va bene. la struttura non ha il parking, quindi se si viene no l'auto sara difficile a parcheggiare vicino, quindi e preferibile noleggiare uno scooter, o in alternativa utilizzare i taxi o il bus che costano il giusto, puoi se volete potete fare tutto a piedi il centro e la spiaggia sono vicine