Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Macht Spaß

Posted Feb 28, 2015
Zum zweiten Mal da und immer wiede großartig. Tolles schlichtes Hotel, Klasse Service, toller Pool, und sehr freundliche und höfliche fähige Mitarbeiter. Infrastruktur fußläufig genau wie Strand und Dünen.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Alex Beach Hotel

Posted Feb 22, 2015
Situated some 5 mins walk from the Yumbo centre, this Hotel is in a great position. Staff are friendly and helpful and the facilities are good. It has a great pool area and as well as a gym, there is a fantastic steam room and sauna. The rooms are fairly spacious and have simple kitchen facilities. It can get a bit noisy as night, but you should be out and about at that time anyway! Both food and drink and of a good quality and almost value for money.
5 out of 5
Recommended
for Everyone
by A verified traveler

Muy buen "ambiente", trato y ubicación excelentes.

Posted Feb 22, 2015
A dos pasos del Jumbo. Trato excelente. Sitio bonito y limpio. Conexión WIFI buena y gratuita, algo difícil de encontrar! Gimnasio bien equipado y abierto prácticamente todo el día. Tiene área de sauna y jacuzzi abierto hasta las 19 h. Lo único negativo q se podría mencionar es q la caja fuerte es de pago y muy pequeña (no cabe ni portátil ni laptop.....). Totalmente recomendable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom brighton

Very nice break

Posted Feb 13, 2015
Pros: Location facilities staff
Second stay, still great location, great room. Lovely bed. Excellent staff well looked after. Will stay again
5 out of 5
Recommended
for Everyone
by A verified traveler

Ottimo hotel.

Posted Feb 2, 2015
Pros: La disponibilità del personale.
Cons: maggior varietà nel menù della colazione.
Location: Ottima posizione a due passi dal centro commerciale Yumbo e vicino alle dune di maspalomas.
Ottimo hotel, camere pulite, personale sempre carino e disponibile, ottimi i servizi offerti.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

very nice staff and perfeckt hotel

Posted Jan 24, 2015
Pros: every things
Cons: internet wif was very weak ..tray to be better
Location: the location was ok....but the supermarkt near the hotel was poor not like spar or other super market
very nice hotel..the staff were so helpfully ..the lady that she working at reception was so nice and every one that they working in hotel! the hotel location is perfect just 3 minuts to yombo center...super market..and bus stop...i will be 100% again in this hotel . Just there is some things i want to saying here..about the ..BUS TRANSFER !!! they dont do Bus transfer from Air port to hotel and return to air port!! it is very important for the customers because i had to pay 30 pounds by taxi from air port please..Hotel manger and hotel staff????? tray to do ( bus transfer book) because is very important thanks
4 out of 5
Recommended
for Everyone
by A verified travelerfrom montpellier

accueil très sympathique personnel souriant séjour

Posted Jan 12, 2015
Pros: les jardins, piscine.........
Cons: ménage, entretien général
L'hôtel et l'emplacement sont très bien ,cependant un effort sur le ménage doit être fait et également les chambres du 1 er sont très bruyantes. Le petit déjeuner est très très très passable
2 out of 5
by A verified travelerfrom San Diego, CA

Overrated and very poor value.

Posted Jan 4, 2015
Pros: The location is great. Very convenient access to the nightlife in the area.
Cons: See comments above.
Location: They whole area is very kitschy and trashy gay. However, if you can get past that, the people that it attracts are a lot of fun and I had a great time
Overall, I would say I was most disappointed with the overall ambience of this hotel. I chose to stay there because I was arriving by myself, on the afternoon of New Years Eve, and thought that the hotel would be a good social setting to meet other gay travelers and figure things out for the holiday weekend. The bar in the hotel wasn't even open any of the evenings that I was there, so there was nothing to really promote socializing there. It didn't help that it was cold and windy (obviously not the hotel's fault), so hardly anyone was at the pool either. The room itself was sparse and not well appointed for the price. It felt more like an upscale hostel at the price of a luxury hotel. I wasn't expecting a luxury hotel, but I'd think for the price they'd put more effort and resources to creating more of a social atmosphere. Also, minor things, but the safe didn't work and housekeeping was no help getting it fixed. On New Years Day, Housekeeping buzzed to clean my room before 11 a.m. even though I'd left out the "do not disturb" sign. One of two treadmills in the gym was out of order, which wasn't too much of an issue because when I went, nobody was there either. I ate once at the restaurant for a special New Year's Day brunch, which I opted in for. The first thing they brought me was a mimosa, which I didn't want and they brought me another when I asked for plain juice instead. The mimosa wasn't even included in the brunch so I was charged for it.
3 out of 5
by A verified travelerfrom Hamburg

Kein "Axel"-Standard

Posted Dec 30, 2014
Wer die beiden Häuser in Barcelona und Berlin kennt, ist von dieser Anlage enttäuscht.
3 out of 5
by A verified travelerfrom Paris

Peut mieux faire

Posted Dec 25, 2014
Lorsque nous sommes arrivés devant l'hôtel, effectivement la porte sur l avenue tijarana était condamnée. Nous avons du faire un détour de 500 m pour arriver devant l'entrée située dans une petite rue. Arrivés à la réception, le réceptionniste discutait avec un ami et nous avons du patienter pour que nous soyons reçus. L'appartement bien conçu avec un grand lit est confortable mais pas vraiment de haut standing contrairement à l'idée qu'on se fait de l'axel hôtel. Le carrelage dans la salle de bain est mal posé, il y avait de la moisissure dans la douche et j'ai vu un cafard le dernier jour de notre séjour. Le lit est confortable et propre. Le ménage est fait le matin, il ne faut donc pas être noctambule. Le petit déjeuner en room service arrive froid car il n est pas couvert pendant le transfert entre la cuisine et la chambre. La piscine n'était pas chauffée en hiver et les saunas étaient fermés pendant toute la semaine que nous avons passé. La nuit il n y a pas assez d éclairage dehors contrairement à l hôtel d'à côté. Au niveau des points positifs: la femme de ménage fait également la vaisselle, le yumbo center n'est pas loin, le lit est grand, nous n avons pas eu de problème de connexion avec le WLAN.