Ratings based on 11 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Nov 30, 2013
for Everyoneby A verified traveler
hhhPosted Aug 8, 2013
Pros: Location, rooms were clean, reception and housekeeping staff very helpful
Location: central and very near the beach
Most of the reception staff were very helpful and friendly as were the housekeeping staff. The staff working at breakfast were in general very abrupt, not interested and one was actually very rude - she scowled at everyone. She was often on duty on the roof terrace again where she literally sat and scowled at the guests. For a weekend break it is ideal - centrally located and clean.
for Everyoneby Ian J. from Epsom, Surrey, UK
What more could you ask for?Posted Aug 6, 2013
Pros: Cleanliness and caring staff
Cons: The lead on the electric jug was too short
Location: Location was superb near shopping near the beach and near the port
The staff were very helpful, the breakfasts were of a very good standard and the rooms were kept clean and tidy. The roof terrace was a nice place to lie in the sun and the pools and jacussi were kept clean and tidy.
for Couplesby Jeffrey from Scotland
Some nice touchesPosted May 26, 2013
Pros: Facilities and room were better than expected
Cons: Poor views from the window
Location: The hotel is one block from the fantastic Canteras beach
A pleasant hotel with more extras than usual. The room was large with ample storage for clothes, wardrobes, etc. There was a kettle and fridge, which is not always on offer in Spanish hotels. We enjoyed the roof-top pool, jacuzzi and sauna. They are small but this was not a problem but the hotel was quiet. The bathroom was also relatively large with shower and bidet. There was plenty on offer for breakfast, cooked and otherwise. We had half board, which was good value, and although the meals were of a high standard, they didn't entirely suit us, there were not enough vegetables on offer, and the meat courses were too big but this is common in most Spanish restaurants. The hotel offered parking but we decided to look for our own and used the nearby multi-storey for only a few cents more, in nearby Padre Cueto
for Everyoneby MJ from England
great value hotel.Posted Apr 24, 2013
Pros: Sun deck and Terrace.
Location: Very good location especially for sea front and beach.
Good value hotel and well situated for transport, beach andf shops etc.Resteraunt good although food could have been hotter. Toast and hot water need reviewing, Staff were all pleasant and helpful at all times.Perhaps more sun cairs at busy times on roof terrace.
for Everyoneby MJ from England, UK
Good for everyonePosted Apr 22, 2013
Pros: The staff
Cons: the view
Location: perfect for beach and town
The hotel is in the best location in las Palmas next to the beach and in a very nice area of the city. The hotel is comfortable, nice breakfast but most of all is the kindness of the staff.
for Business Travelersby YP from London
Good hotel, bad breakfastPosted Apr 4, 2013 on Hotels.com
Hotel cantur but nothing extraordinary. Conveniently located, it's clean and the rooms are spacious and pleasant. Very nice bathrooms though you couldn't take a shower without putting some water everywhere. Breakfast was pretty bad. Looks like a nice buffet but the quality of the food range from average to mediocre. Nice rooftop with swimming pool and wifi access (why not also in the rooms??!). Service was soso. Asked for a king bed and got 2 doubles. Ordered a taxi at 6pm to go to the airport and got a phone call at 6am telling me my taxi was here. Worst is that they didn't bother order another for the correct time so we realised at the last minute we had to find a taxi in the street. When i told them on the first day that the wifi didn't work on the roof, the only answer they have was: "yes, it works". Luckily someone was more helpful the next day and fixed. So rather good hotel but could do much better on a few points.
for Business Travelersby Carol from UK
Beautiful beachPosted Mar 5, 2013
Pros: very comfortable bed
Cons: the stairs and floor in reception were slippery
Nice hotel, in very close proximity to Cantaras beach and local restaurants. Considering we were staying in the city centre close to shops, bus station and bars it was a nice surprise to see that Cantaras beach well deserves its title of best urban beach. The only minus was that our room was on the first floor and a vent in the bathroom wall let in noise from the street which could have been annoying if the resort was much busier and also the bedrooms are a little bland and lacking in character - not even a picture on the wall.
for Everyoneby Eesh from London, UK
Highly recommendedPosted Dec 31, 2012
Pros: Sauna, view from terrace
Cons: Room temp
Location: Las Palmas
Lovely hotel, great upkeep - the floor and fridge in the room could have been a little cleaner. The room was a bit cold during the night - even with the blanket they provided, as the heating isn't too powerful. The hotel's facilities are great (sauna, jacuzzi and bar on the roof terrace). Views are not great from the rooms, as there are buildings on each side of the building. The beach is a 30 second walk away with restaurants nearby and easy access to transport and shops. Internet in rooms is via a cable. Wifi only available in reception/lounge area.
Not Recommendedby A verified traveler from Rota, Spain
Hotel Cantur in Gran CanariaPosted Sep 8, 2011 on Hotels.com
We enjoyed the hotel stay, it was awesome