Ratings based on 19 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby Older couple from England
Nice modern hotelPosted Jun 8, 2014
Great hotel with large modern rooms. Breakfast is excellent! Cleaning service very good. In room tea & coffee with free water is very good. Newspapers in foyer in the morning. Roof top pool and jaccuzi very nice, I expect will be busy during peak times quiet this week. Literally 2 minute walk from beach and promenade. Ate in restaurants but expensive on beach strip €100 for 3 course meal with wine for 2, the most expensive we have paid, even charged us for ! You will be impressed with Best Western and very good value but don't expect a view or a balcony.
for Business Travelersby A verified traveler
Didn't ask for a smoking roomPosted May 22, 2014 on Hotels.com
But was given a smoking room that reeked. Should have asked for a different room. Also parking is not in site but it's a walk down the street. Restaurant was decent.
for Everyoneby Hazel from West Yorkshire
A 2 day stay following 5 days in Puerto RicoPosted Apr 5, 2014
Pros: The location
Cons: The welcoming committee!
Location: The beach and promenade with an excellent selection of cafes and restaurants. We had a visit to the old town on an open top bus which we enjoyed.
We arrived in Las Palmas following 5 days on the south of the island. Very busy city centre but with a beautiful beach. The car park location was unclear on the details so I phoned the hotel for clarification. Although the receptionist spoke English I struggled to ascertain if the car park was attached to the hotel or at a separate location and felt the receptionist was losing patience. We were told it was a 24 hour car park on the same street as the hotel with a special rate linked with the hotel. The hotel address is Calle Sagasta but the car park is on the street at the back (not Calle Sagasta) of the hotel which was a bit confusing. We eventually found it and the checked into the hotel. The same receptionist wasn't very welcoming with no hint of a smile which continued throughout our stay. This is the only negative comment about the hotel. It was in a brilliant location, the room was adequate and the price we paid was very reasonable.
Recommendedby Milly from uk
Efficient servicePosted Mar 10, 2014 on Hotels.com
Helpful reception-unfortunately like many hotels , a single person pays a full room rate yet gets a small room in a corner!! This also had a very small window so was quite gloomy
for Everyoneby Luke from London
Convenient, comfy and clean hotelPosted Feb 2, 2014
Pros: The staff where extremely friendly and helpful. Also answering our question in English wasn't an issue.
Cons: The hot tub and swimming pool facilities. It all looked lovely and clean but the pools where not heated.
Location: Short walk from the beach and we highly recommend El Macaroni for some good food.
The hotel is ideally located if you want a beach holiday close to the city.
for Everyoneby Gary from Peterborough
Weekend stay for the Gran Canaria marathonPosted Jan 28, 2014
Pros: Helpful reception staff.
Location: Close to promenade and numerous restaurants.
Hotel clean and services fine. Not luxury, but perfectly adequate. A good breakfast selection. Hotel pool and jacuzzi on roof was freezing despite weather being very warm. Could do with some heating. Room not massive, but three beds squeezed into a double room. Overall, an enjoyable stay for the price.
for Everyoneby Keith from Toronto
Nice hotel close to the beach and cruise terminalPosted Jan 20, 2014
Pros: This hotel is two blocks from the beach and is a 20 minute walk to the cruise terminal. That was ideal for our pre-cruise stay.
The roof top pool has a great view and is an excellent place to get some sun. There are plenty of good restaurants along the beach where you can eat outside just a few blocks from the hotel. The staff is friendly and efficient. There is free wifi. We arranged an airport transfer through the hotel, which was efficient and cheaper than a taxi.
for Couplesby a from a
Not happy with swimming pool & jakuziPosted Jan 14, 2014
Cons: swimming pool & jakuzi
for Everyoneby A verified traveler
Posted Nov 30, 2013
for Everyoneby A verified traveler
hhhPosted Aug 8, 2013
Pros: Location, rooms were clean, reception and housekeeping staff very helpful
Location: central and very near the beach
Most of the reception staff were very helpful and friendly as were the housekeeping staff. The staff working at breakfast were in general very abrupt, not interested and one was actually very rude - she scowled at everyone. She was often on duty on the roof terrace again where she literally sat and scowled at the guests. For a weekend break it is ideal - centrally located and clean.