Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from MADRID

El mejor situado y excelente persnal

Posted Jul 15, 2015
Pros: Situación y personal
Cons: Animación
El hotel es el mejor situado de la zona, con acceso directo a la playa de arena. El personal y el trato es excelente. Totalmente recomendable. Debería tener más animación, tanto para niños como para adolescentes y adultos.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dunkerque

Calme et repos

Posted Jul 13, 2015
Calme et reposant.. personnel très agréable... hôtel très bien tenu... déco un peu datée. . Situation près de la plage et à 5mn de la promenade. Animations musicales chaque soir (orchestre)
5 out of 5
Recommended
for Everyone
by A verified traveler

hôtel accueillant et idéalement situé

Posted Jun 24, 2015
Pros: accès direct à la magnifique plage de Maspalomas superbe parc planté de magnifiques palmiers
Cons: la connexion wifi est un peu faiblarde
Nous avons passé une semaine de rêve dans cet hôtel. Service impeccable. Le personnel est gentil et attentionné, la nourriture variée et très bonne. Ambiance calme et détendue. Très belle piscine avec nombreux transats à disposition. Dans un autre coin du parc un grand jacuzzi. Espace pour les petits dans un coin plus éloigné. Nous avons particulièrement aimé la magnifique palmeraie du jardin. les animations du soir étaient également très agréables et certains spectacles excellents. Nous recommandons vivement ce all-inclusive
5 out of 5
Recommended
for Everyone
by A verified traveler from London

AMAZING HOLIDAY!!!

Posted Jun 22, 2015
Pros: The room (Jacuzzi view) to the pool, bars and the restaurants everything just... PERFECT!
Cons: One waiter in the restaurant (really the only one) was extremely grumpy ... and he is been arrogant all the time. Unfortunately I don't remember name.
Location: Maspalomas has one of the best beaches in the world, so....
The hotel was a greatest choice we've ever made!Don't really know where to start...from the room (Jacuzzi view) to the pool, bars and the restaurants everything just... PERFECT! The food was very good as well!...about the gardens I can't find a words to describe it, so I will leave it...not described ( you can't explain the paradise...can you?!?!?)! Thank to all the staff, made our vacation an exceptional experience and we looking forward to book again for next year!
4 out of 5
Recommended
for Couples
by A verified traveler from Bucks UK

Comfortable hotel

Posted Jun 21, 2015
Pros: clean, comfortable, good food, friendly staff, pool towels. Lovely gardens, easy access to the beach.
Cons: A little dated, poor wifi only in reception, slow drinks service in the evening. Our room overlooked the road and was noisy with delivery traffic.
Location: Close to the beach with easy access to promenade. Rather seedy alley next door. Short walk to bus station, shopping development and outdoor cinema.
We stayed for a week in order to have a quiet break, sitting in the sun with good food and a comfortable environment.
5 out of 5
Recommended
for Couples
by A verified traveler from UK

Good beach location

Posted Jun 16, 2015
Pros: Good buffet food. Nice pool and beautiful gardens with plenty of sunbeds always available. Access from the gardens directly onto the beach.
Cons: Wi fi in rooms.
Location: Right by huge sandy beach. Restaurants and shops a short walk.
Very helpful reception staff. Promptly moved us to a better room from a room in a noisier location. All staff were exceptional -- as always with Riu.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2015
Great value and loved the grounds...staff were friendly and the drinks kept coming!
5 out of 5
Recommended
for Couples
by A verified traveler from Peterborough, UK

Honey moon May 2015

Posted Jun 9, 2015
Cons: wifi is certainly very poor in the lobby and not available anywhere else.
We stayed at this hotel for a week and we loved it. The hotel staff is absolutely excellent, the gardens are lovely, good sport/fitness facilities (which are normally empty so if you are sporty you can have it all for yourselves). Very green territory, parrots are flying around. Food is great, such a variety. The same with alcohol and non-alcohol drinks. Loved fresh juices at breakfasts. The Krystal restaurant`s choices are limited, so we wend there only once. You need to be aware that there is a dress code for evening meals so men need to have long trousers (jeans are fine) and colored shirt. Also its good to know that you can get from the airport to the hotel and back by bus 66. It will cost you 4.10 Euro per person one way (comparing to 45-55 Euros by taxi). the bus stop is just in front of the terminal (see the signs). It takes about 40 min to get to the hotel (which is last stop of this bus). The hotel will be just behind you, you will see the RIU sign from the bus stop.
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Great location - everything you need.

Posted May 14, 2015
Very relaxing stay. Wonderful gardens, pool and beach on your doorstep. Ideal for a fly and flop!
5 out of 5
Recommended
for Everyone
by A verified traveler from Nice

Excellent accueil, excellent hôtel,

Posted May 12, 2015
Pros: Tout était vraiment trés bien
Cons: Aucun
Superbe établissement accueil irréprochable, parfait parfait, nourriture excellente