Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.6 Room cleanliness
4.9 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by Linda from Wetherby

Excellent Customer Service

Posted Jun 22, 2014
Pros: Everything!
Cons: Free use of WI-FI would be a bonus.
Location: I would suggest a night out in Melonaras post hotel entertainment (which is every night) as the Yumbo Centre is really quiet and looks quite run down.
Just returned from a weeks stay at the Rui Palmeras .From our arrival which was around 10pm (a cold buffet had been put aside for us) to our departure I can honestly say that ALL of the staff we encountered could not do enough to make our stay a memorable one. They really know how to provide a high standard of service. The facilities are spotless including the pool area. The food is really good and there is plenty of variety. The hotel is situated a 5 minute walk from the beach and 10 minutes from the Yumbo Shopping Centre. The only negative comment I could make would be that we had to pay for internet usage which in many hotels we have stayed in is usually free of charge however it did not impact on our holiday. Prices for drinks and bar food is actually cheaper than the bars and restaurants and therefore encourages you to spend more time at the hotel.
4 out of 5
for Everyone
by Johnny from London

Nice old fashioned hotel

Posted Mar 2, 2014
Pros: Ist very clean and very well maintained.
It was a Little bit like a trip bck to the eighties, By that time the hotle might have been quite trendy. Nevertheless it is very well maintained and exremly clean.
5 out of 5
for Everyone


Posted Dec 24, 2013
4 out of 5
for Getaway With Friends
by CraigP from Manchester

very good

Posted Oct 21, 2013 on Hotels.com
The rooms are clean but a bit dated. Nice pool area. We stayed half board and the food was very good. This was one of six hotels that we stayed in over ten days, it was the most expensive and the only one that didn't give you free Wi-Fi.
4 out of 5
for Couples
by Michael from England

Great place for a holiday

Posted Jun 21, 2013
Pros: Friendliness of the Staff
Cons: The drinks prices around the pool.
Location: The steps down to beach level were tiring particularly coming back to the hotel
All the staff at this hotel from Manager to Maid were very friendly and cheerful. The food was very good and there was always plenty of choice. There was always plenty of sunbeds available around the pool. The evening entertainment was varied and of a very proffessional standard. All in all it was a very enjoyable stay.
2 out of 5
by Wendy from Leicestershire, UK

Looking for excellent meal quality and little else

Posted Jan 2, 2013
Pros: Dinner
Cons: Room
Location: Blackpool!
First impressions of the hotel were excellent. Staff were more than helpful and very polite. Porter service again excellent. The hotel bedrooms are an entirely different matter. Furniture is dated and the room small. Balconies are all overlooked with minimal furniture all of which is plastic (one chair was broken) Bathroom is small but ample with excellent lighting. No tea and coffee facility and very expensive mini bar. Surrounding area is very built up and fairly run down Dinner was excellent with first rate service and very friendly staff. Our second experience of a Riu hotel and there will not be a third.
5 out of 5
for Everyone
by Drew from Berkshire

Just fantastic

Posted May 21, 2012
Pros: The apartment was lovely and clean and the staff were really helpful
Cons: The bed was a little hard
Location: Perfect location in the centre of playa del ingles right by the beach too
The hotel was brilliant and the staff were so happy and helpful !! The best place I have stayed while visiting gran canaria ever!!! Loved it thanks ;)
5 out of 5
for Everyone
by A verified traveler

Great Playa del Ingles 4 star hotel

Posted May 14, 2012
Pros: Staff, food, pool area, bungalows.
Location: 5 mins walk from Yumbo Centre, 5 mins walk from beach, taxis often outside hotel are very cheap (compared to UK).
An excellent hotel (stayed in one of their 'bungalows' which was more like a two floor suite) with fantastic staff, great buffet breakfast and dinner, and clean rooms, all within impressive grounds. Felt like a 4 star hotel, although we did not stay in their main rooms. This hotel clearly attracts a more mature cliental which is either good or bad depending on your own age group.