Santa Catalina, a Royal Hideaway Hotel

5.0 star property
Luxury Colonial hotel near Las Alcaravaneras Beach
VIP Access

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Santa Catalina, a Royal Hideaway Hotel

Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Spa
Gym
Minibar, in-room safe, blackout drapes, free WiFi
2 restaurants, lunch served
Lobby sitting area

Overview of Santa Catalina, a Royal Hideaway Hotel

9.4

Exceptional

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Spa

Explore the area

Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005
  • Popular Location1890 la Bodeguita1 min walk
  • Popular LocationSegundo Muelle2 min walk
  • Popular LocationTao Club & Garden3 min walk
  • Popular LocationPueblo Canario4 min walk
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

Room options

Suite

cleanliness

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite

cleanliness

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 320 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Family)

cleanliness

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Sofa bed - double
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Premium)

cleanliness

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 356 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Junior Suite (Deluxe)

cleanliness

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
  • 356 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Deluxe)

cleanliness

Highlights

Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Bathrobes
Hair dryer
  • 249 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

cleanliness

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 498 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Deluxe Room ((Family) 2 Adults + 1 Child)

cleanliness

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Separate bedroom
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Superior)

cleanliness

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 249 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Las Palmas de Gran Canaria

Located in Las Palmas de Gran Canaria, Santa Catalina, a Royal Hideaway Hotel is in the city center and near the beach. Calle Triana and Las Arenas Commercial Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Las Alcaravaneras Beach and Santa Catalina Park. Looking to enjoy an event or a game while in town? See what's going on at Gran Canaria Stadium.

What's nearby

  • Santa Catalina Park - 3 min drive
  • San Telmo Park - 3 min drive
  • Calle Triana - 4 min drive
  • Las Arenas Commercial Center - 5 min drive
  • Las Canteras Beach - 8 min drive

Getting around

  • Gran Canaria Airport (LPA) - 34 min drive

Restaurants

  • Cafetería Hernández - 9 min walk
  • Alis Rooftop Bar - 4 min walk
  • Charly's Cafe - 5 min walk
  • Tao Club & Garden - 3 min walk
  • Segundo Muelle - 2 min walk

About this property

Santa Catalina, a Royal Hideaway Hotel

Luxury hotel revitalized in 2019 and located near Las Canteras Beach
Located close to Las Alcaravaneras Beach and San Telmo Park, Santa Catalina, a Royal Hideaway Hotel provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Enjoy garden views and more at the two onsite restaurants. Free in-room WiFi is available to all guests, along with car rentals on site and 3 bars.
Other perks at this hotel include:
  • Swimming pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • Beach towels, wedding services, and an elevator
  • A front-desk safe, concierge services, and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff
Room features
All 204 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends; EUR 35 for adults and EUR 30 for children
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • 1890 La Bodeguita
  • Alis Rooftop(Only adults)
  • Bar Carabela
  • Muxgo
  • Poemas by Hermanos Padrón

Things to do

  • 24-hour gym
  • Pool

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - October 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 9 2024 to May 11 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 30 for children
  • Self parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Santa Catalina, a Royal Hideaway Hotel have a pool?

Yes, this property has a pool. The pool will be unavailable from May 9 2024 to May 11 2024 (dates subject to change).

How much does it cost to stay at Santa Catalina, a Royal Hideaway Hotel?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Santa Catalina, a Royal Hideaway Hotel on Apr 11, 2024 start from $236.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Santa Catalina, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Catalina, a Royal Hideaway Hotel?

Self parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Santa Catalina, a Royal Hideaway Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Santa Catalina, a Royal Hideaway Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Santa Catalina, a Royal Hideaway Hotel located?

Located in the heart of Las Palmas de Gran Canaria, this luxury hotel is within 1 mi (2 km) of Las Alcaravaneras Beach and San Telmo Park. Calle Triana and Santa Catalina Park are also within 2 mi (3 km).

Santa Catalina, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 264 out of 363 reviews" "
Rating 8 - Good. 71 out of 363 reviews" "
Rating 6 - Okay. 18 out of 363 reviews" "
Rating 4 - Poor. 7 out of 363 reviews" "
Rating 2 - Terrible. 3 out of 363 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Unfortunately, we experienced issues with the air conditioning, which did not function during our stay, despite notifying the staff every day.
Stayed 3 nights in Mar 2024

6/10 Okay

Malcolm, Weymouth

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful building, over priced and lacking in attention to detail and customer service. Over reliance upon technology which didnt work.
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel. The room was lovely and the staff were excellent.
Stayed 5 nights in Mar 2024

10/10 Excellent

Haitienne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time celebrating my birthday. The facility is beautiful. The staff were very professional and provided the excellent guest services. Special shut out to Carolina in Concierge who was very patient and kind to my daughter and I. She was always welcoming and ready to assist.
Stayed 2 nights in Feb 2024

6/10 Okay

Antonia

Liked: Property conditions & facilities
This is a high end property so was expecting high end service, the room wasn’t ready even though we were allowed to go in, not tea/coffee facilities or mini bar been updated. Other things only little things but forgot the lemon in our gin and tonic, the room service app that they expected you to use wasn’t working so phoned through the order but due to language differences one of the orders was wrong. Asked for some blankets which should have been in our room but weren’t , asked at reception but had to phone 3 hours later as they hadn’t arrived
Stayed 2 nights in Feb 2024

10/10 Excellent

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms and setting. Also loved location.
Stayed 6 nights in Jan 2024

8/10 Good

Ailsa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in good location, easy access to the old town and port. Good local bus service and great range of restaurants. Staff throughout the hotel were very friendly and helpful. Excellent customer service.
Stayed 5 nights in Jan 2024

10/10 Excellent

Virgil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel where you can relax and unwind. Staff very friendly and nothing is too much trouble. Very clean.
Stayed 5 nights in Jan 2024

10/10 Excellent

Gillian, Edinburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

William Guy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jan 2024

General hotel information

Reasons to Book
Comfortable Beds
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Las Palmas (LPA-Gran Canaria)