Ratings based on 51 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from London
Fantastic hotel near the beachPosted Jul 28, 2014
Pros: The building itself was beautiful, the attention to detail was just amazing. Especially at night when the lights are on! Friendly staff too!
Cons: Nothing, we had the greatest experience, nothing to fault.
This was by far one of the best and most beautiful hotels me and my boyfriend ever stayed at. The hotel is located near which seemed to us one of the best beaches on the island and there are various shops and Restaurants nearby. The service was excellent and the staff were so friendly. There are 4 different pools at the hotel and more than enough sun loungers around so no need to ''reserve'' your spot early in the morning. There was a buffet on every night which was of good quality. They also provided entertainment every night which was good fun. I would also recommend trying out the spa at the hotel, we went with the 3 hour experience which gives you access to all the different jet pools, sauna's and gravity pool which was excellent. The hotel also kindly left a bottle of sparkling wine in our room on the day of my birthday, which just shows you the attention to detail they give. The hotel is very family friendly but is also a perfect place for a couples get away. They made our holiday perfect.
for Everyoneby A verified traveler
HolidayPosted Jun 4, 2014
Great new gym. A bit short on equipment but vast improvement
for Couplesby Tom and Lorri from Midwest USA
Exclusive resortPosted May 26, 2014
Pros: The breakfast was awesome...hard to narrow down what to select and what to pass by. The massage area was very exclusive and worth the cost.
Cons: Wifi was very limited unless you paid for it. No restaurants or food choices available after 10 pm except room service.
Location: About 25 mins from the airport, in the Southeast corner of the island, but not too far from shopping centers and public beach. Rental car recommended
Very nice resort...obviously very focused on the people who can afford to stay at one of the best resorts in the area.
for Everyoneby Nick from Costa del Wanstead (UK)
First class food and facilitiesPosted May 6, 2014
Pros: Helpfulness of staff, selection of food, facilities
Location: El Senador (aka the Round bar) takes some beating. Surfing on the nearby beach.
Staff were extremely friendly and helpful, with nothing too much trouble. Rooms were large, very comfortable, clean, and close to all facilities. There are some lovely round locations nearby.
for Couplesby garry from devon, uk
fantastic servicePosted Mar 28, 2014 on Hotels.com
This was our third stay in Maspalomas and second at Villa del Conde. The hotel and grounds are immaculate and staff could not be more friendly or helpful. Rooms are spacious and comfortable although a little bare but all in all loved our visit and would not hesitate to recommend this hotel or the area.
for Everyoneby Tuulikki
Had a very good stay great choice for breakfast.Posted Feb 8, 2014
Pros: The layout and the various large pool areas
Cons: The noise level
Location: Excellent location good restaurants and bars good quality shopping and close to golf courses
Had ground floor rooms sea view a little misleading only real concern floor's are tiled and above us seemed to be constantly moving furniture which was irritating if you wanted a lie in. Would book top floor room in future.
for Everyoneby A verified traveler
Posted Jan 12, 2014
for Everyoneby Jules from Leicester
Luxurious hotel, fabulous food.Posted Jan 12, 2014
Pros: Design, staff, rooms and food!
Cons: Free safe and wifi, heated swimming pools.
Location: Long boulevard/promenade that you can walk to get to Meloneras or Maspalomas. Probably best to hire a car and see the island..
Stayed with my partner and mother-in-law over the Christmas week. The hotel had read my email and granted my requests so when we arrived we were assigned the rooms we wanted. The hotel's design is similar to a small village, lovely lay-out. The food was excellent and the staff very attentive. We had a lovely time, thank you..
for Everyoneby Yaso & Siva from London
Very nice hotel. The staffs are wonderfulPosted Dec 12, 2013
Pros: The location and the staffs.
Cons: StrongInternet facility, We believe they are already looking into this.
Location: Good location. Lot of shops and restaurants,
We really enjoyed staying in this wonderful hotel. The staffs are very helpful.Everything were perfect including pickup and drop off from airport. Travel arrangement. The staffs were always there whenever we need help.
for Couplesby A verified traveler from london
One of the best hotels in the areaPosted Nov 2, 2013
Pros: Great choice of swimming pools with plenty of sun loungers and sun shades for all residents so no scramble to get beds after breakfast
Cons: Wi-fi - 5 star hotels really ought to supply wifi for free. The daily wifi charge is too expensive and the lack of wifi detracts from the experience.
All the staff at this hotel are excellent - always friendly and helpful.