Dear Katie,Thank you for your review.We hope to be able to welcoming you again in the hotel.Kind regards,Public Relations Department

Dear Danijel,Thank you very mcuh for your review.Kind regards,PR Department

Dear Guest,Thousands of travelers stay with us every year, but we continue to be as happy as the first day when a client lets us know that their stay at the hotel was satisfactory.We would like to thank the trust that you have placed in us.We look forward to maintaining this link in the future and having the pleasure of seeing you in the future.Sincerely,Dept. Public Relations

Dear Appreciated Guest,First of all, we want to thank you for choosing Lopesan Baobab Resort.Thank you for sharing your experience with other holidaymakers and for your comments giving us ideas for our future. We hope that we will see you again at the hotel. Kind regards,Dept Public Relations

Dear Guest,Thank you very much for choosing Lopesan Baobab Resort to spend your holidays. We are delighted that you have enjoyed the infrastructure and design of our hotel. We would also like to thank you for mentioning the positives and also the negatives as that helps us improve our services every day, which is our goal.We hope you come back soon and have the pleasure of welcoming you again.Kind regards,The dept. of Public Relations

Dear Guest, First of all, we want to thank you for choosing Lopesan Baobab Resort to spend your holidays in the south of the island of Gran Canaria.The opinions of our clients are very important to us, since it is the best possibility to improve our service and offer and maintain a high standard in our service and, consequently, meet the requirements of our guests.We want to apologize for any inconvenience that may have occurred to you during your stay.Best regards,Public Relations Department

Dear Guest,First of all we want to thank you for choosing our hotel for your last vacation and for sharing your opinion with other travelers.We are very sorry that our staff has not been able to meet your expectations. We have to say that we are very surprised by your comments as friendliness and customer orientation are normally highly valued by our guests.We would also like to apologize for any inconvenience caused with the noise.Best regards,Public Relations Department

Dear Mrs. Lynne, First of all, we want to thank you for taking the time to comment on our Lopesan Baobab Resort. The opinions of our clients are very important to us, since it is the best possibility to improve our service and offer and maintain a high standard in our service and, consequently, meet the requirements of our guests. We always make sure that the quality of our buffets meets the quality that our clients are used to. We ask that you always speak with the hotel's public relations department during your stay if you have any questions or problems, as they will be happy to address any issues that may arise and make your stay as pleasant as possible. We hope to have the opportunity to change your mind on a future stay. Sincerely,

Dear Mr. Jason, Thank you for choosing us for your last visit to Gran Canaria. It gives us great satisfaction to know that you enjoyed your stay at Lopesan Baobab Resort. Thank you for sharing your experience with other holidaymakers and for your comments giving us ideas for our future. We hope that we will see you again at the hotel. Kind regards,

Dear Mr. Ben , Thank you very much for your opinion and for choosing our hotel for your last stay in Gran Canaria. We are sorry that the room did not meet your expectations. We kindly ask you to contact us in advance for your next stay, to inform us about your room preferences and thus be able to further adjust the room to your tastes. We also regret not having been informed during your stay at the hotel to have been able to offer you a room change or other solution to your problem. We hope that despite this, you have generally enjoyed your vacation and we hope to have the pleasure of welcoming you again very soon. Sincerely,

Dear Mr. Neil, Thank you very much for your review. Kind regards,

Dear Mr. Jeremy, First of all we want to thank you for choosing the Hotel Lopesan Baobab Resort for your recent stay in Gran Canaria and also for sharing your comments with other travelers. In our process of daily improvement, the comments of our guests are one of the most important parts in order to continue fulfilling wishes and expectations and we are sorry to discover that in your case we did not achieve it in all the details. Your comments will be passed on to the affected departments so they can be considered for future improvements. Thank you for your constructive criticism that helps us improve our services for our guests every day. If you have any problems or questions both before your stay and during your stay, our public relations department will always be happy to help you and find solutions to make your stay as comfortable as possible. We would love to welcome you back to our hotel soon. Sincerely,

Dear Mr. Scott, Thank you very much for your review. Kind regards,

Dear Mr. Robert, Thank you very much for choosing Lopesan Baobab Resort to spend your holidays. We are delighted that you have enjoyed the infrastructure and design of our hotel. We regret that we did not live up to your expectations in some aspects of the hotel. We will take your comments into account for future improvements. We hope you come back soon and have the pleasure of welcoming you again. Kind regards,

Dear Mrs. Rebecca, We would like to thank you for your detailed and very interesting review and, of course, for choosing Lopesan Baobab Resort to spend your holidays. We would also like to thank you for mentioning the good points and also the bad points, all this helps us to improve our services every day. We assure you that your comments have been transmitted to the corresponding departments. The comments of all our clients are of great importance to us since they allow us to detect where we can improve, which is our objective. We hope that in the future you will give us a new opportunity and have the pleasure of welcoming you again. Best regards,