Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
100% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.2 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Andy from Wirral

Beware of the Building Site

Posted May 25, 2014
Pros: The rooms although dated where very spactious
Cons: Customer service was shocking it was a bit like faulty towers does Puerto Azul.
Location: Great views great balcony
The hotel is currently a building site. They are in the middle of a major refurbishment. Guests are required to share the lifts with building rubble, bags of cement and lime and sweaty builders ( which may be nice on a hen do but not good when your in you're swimwear. Corridors are filthy due to the dust and cement residue. Staff are not rude but make no attempt to talk to or interact with the customers ,I knew the builders better than I new the staff.Pool sare nice and the food is reasonable, entertainment team are none existent, the only time i saw the "entertainment team" was when they came to the bar for dinner.if going within the next 6 months take some steal toecapped clipflops.
4 out of 5
Recommended
for Everyone
by MAGGIE & CRAIG from Rochdale

Good Hotel

Posted May 11, 2014
Pros: Travelled as a couple (52 & 53) and loved the adult bathing terrace. So quiet.
Location: Situated up hill from the beach of Puerto Rico. Use the local bus to go to Mogan, Amadores Beach, Maspalomas and Las Palmas.
Travelled 2nd to 9th May. Had a lovely sea view which I asked for. Staff pleasant and hotel good. I have stayed here before but a few years ago. Food is plentiful and always something to suit. I notice people have given bad reviews for the food but I couldn't fault it. There is loads to choose from. Hotel staff were pleasant. Drinks were on tap on a self-service basis and that included the hot drinks machine too. Great for children who can just go and help themselves to cold drinks. It was good too because they had every different flavour of cordial to choose from and I had quite a few lime and lemonade drinks. Loved the adult only area and the jacuzzi pool. Had a lovely peaceful holiday and would recommend this to anyone. Entertainment was really for families and children and most of the children and families seemed to enjoy the show. Thank you Puerto Azul for making our stay a pleasant one. A special mention for Christina who was on the entrance of the dining hall most nights. Her smile lit up the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super all-inclusive hotel...

Posted May 1, 2014
Cons: The WIFI could be a lot better.
Stayed on this hotel from 17/4 - 30/4 2014, and we had a very pleasant stay. Our room (4 persons) had a balkon with the best view over the ocean ever. Some nice sunsets... Pools and surroundings were very nice and clean all the time. The poolbar served some nice drinks :-), and the food served at the restaurants were excellent. Good entertaining every evening - both for the kids and more grown up. Quite a steep walk to the beach and harbour though - but I guess with all that food its a good thing :-) Thanks to Puerto Azul and the staff behind.
3 out of 5
Recommended
by A verified traveler from London

Ok sloild basic hotel

Posted Sep 1, 2007
Read the other reviews, is a nice basic 3 star apartment place. Located up the hill on puerto rico and is about 1 km vertical climb to beach. Hotel accommodation basic but livable, good self catering facilites. From the other guests hear that the food is poor but we opted for self catering. Limited activities available at hotel. Clean rooms. All in all basic three star hotel. Would reccommend for a relatively cheap place to stay.
5 out of 5
Recommended
by A verified traveler from London

Spacious rooms with great views

Posted Aug 22, 2007
Was very impressed on first sight of the size of the room. There was a well kept kitchen with all the crockery, cutlery and pots and pans that we needed, and a separate bedroom with en-suite. The balcony was huge and had a great view overlooking the beach and town of Puerto Rico. Hotel staff were very friendly and helpful. Would definitely recommend this hotel for value for money.
4 out of 5
Recommended
by A verified traveler from Surrey

Great place to stay!

Posted Jul 20, 2007
The hotel was clean and the rooms were a good size. It was a 3 euro taxi ride to bars and restaurants which was great. The staff on reception could have been a bit friendlier!