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A superb hotel. The food was fantastic and the staff were all lovely and helpful. We could not have asked for a better place to stay.

Very nice hotel, only the food could use some more variation.

The hotel is very much geared up for families; vast hotel, good sized pool areas (plus slides etc for the kids) and generally enough sun loungers (inevitably with some putting towels on beds before breakfast, to reserve them). The hotel is clean, bright and modern and the room was airy and spacious with comfortable beds and aircon. Food was ok - being an all inclusive in a four star, there was the inevitable feeding frenzy, "canteen" feel about it. Plenty of big vats of various foods under hot light bulbs keeping everything warm! Lots of options to suit most palates and breakfast was good and plentiful. There's a self-serve counter with burgers/chips/hotdogs by the pool during the day, but it wasn't great quality. Evening meals were uninspiring; mainly beige food like chips, pasta and trays full of overcooked casserole-type food and tinned/frozen veg. The coffee was from an instant machine and the drinks included - Amstel beer and wine on tap and a soft drinks fountain were fine for us. I would say they are trying to cater to everyone obviously, but it made meals quite boring and samey after a few days. The area is built up with accommodation of similar style and is close to the weird and wonderful Cita shopping centre! Full of duty free shops, clothes, tourist tat, restaurants, bars and an interesting array of "adult" establishments in the basement! Hotel is a short walk to the sand dunes and beaches of Maspalomas and Playa del Ingles and close to public transport links.

What a wonderful place to stay in Gran Canaria, the hotel was beautifully presented, with great food options and super friendly staff. Location is perfect, right by the beach, sand dunes and promenade. Bus station located outside for easy access to other areas of the island. Would have been great if there were a little more options in their kids zone like water park. Overall highly recommend.

Tuvimos unas hermosas vacaciones en familia, no volveremos a hospedarnos en otro hotel que no sea Riu, la única recomendación sería que una piscina esté temperada sobretodo cuando el clima lo amerita, fue muy fria para mi pequeña hija, de todas maneras salimos contentos