"The perfect, well-groomed hotel in the city centre"
There is nothing more that I can add to the already glowing reviews of this hotel. It is centrally located to everything, immaculately clean, incredibly serviceable with a staff that is pleasant, helpful, efficient and always willing to go the distance. This is a 4-star hotel for a reason and should be a 5-star. One evening I needed an extra roll of bathroom tissue and was thoroughly prepared to nip down and fetch it myself. Unheard of, someone dashed upstairs right away 2-minutes later with 2 rolls. No as big deal but I appreciated the spirit and the re-supply!!!
Jeffrey from NYC
Located on central Madrid's main artery, the Gran Via, opposite Plaza Callao, this historical building reflects early …More
I did not get to stay at the hotel because when we arrived they were having problems that needed to be repaired. They very graciously took us to a nearby hotel where we had equal (or better) accommodations. We were grateful since we were so tired after the long flight.
Violeta from Lake Forest, CA
Located in the heart of Madrid, this family-friendly hotel is within walking distance of San Fernando Royal Academy of Fine …More
I am extremely happy with this hotel, excellent customer service good location, was my first time in Madrid and I was a very nervous to be in hotel unsafe or not clean... but the hotel is in a wonderful location, very clean, I would recommend this hotel to everybody
Cookie from Miami Florida
Its central location in the heart of the city, Gran Via Avenue, allows guests to explore the culture and attractions that …More
Initially went to the wrong hotel as the company has several hotels in Gran Via. This is not the one by Gran Via metro. It is close to Plaza de Espana metro. After finding the correct, location, we were very happy with hotel.
Peter from Abbots Langley
Located in the heart of Madrid, this family-friendly hotel is within walking distance of Lope de Vega Theatre, Sabatini …More