View from property

Reviews of Hotel Carlos V

1 out of 5
Hotel Carlos V
Plaza de los Campos, 4, 4th Floor, Granada, Granada

Reviews

8.8

Excellent

Rating 10 - Excellent. 215 out of 477 reviews" "
Rating 8 - Good. 202 out of 477 reviews" "
Rating 6 - Okay. 54 out of 477 reviews" "
Rating 4 - Poor. 4 out of 477 reviews" "
Rating 2 - Terrible. 2 out of 477 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Maribel

Traveled with family
Liked: Property conditions & facilities
Great location
Stayed 1 night in Mar 2024

6/10 Okay

Nazir

Traveled with family
Liked: Cleanliness, staff & service, amenities
Basic but conveniently located. Ok for a night to rest for a day trip for Granada. The lady with blue eyes and blue shirt is great.
Stayed 1 night in Dec 2023

10/10 Excellent

Alfonso A

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to visit all the top locations in Granada. Walked everywhere from this hotel.

10/10 Excellent

Ihab

Traveled with group
Liked: Cleanliness, staff & service
i like the hotel although its old but with good condition and very clean, the shower bath is great, and the staff, reception are amazing. recommend.
Stayed 1 night in Nov 2023

8/10 Good

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was located in the heart of the old Granada with charming streets and squares, close to all attractions including Alhambra, with plenty of restaurants and a grocery store in the same building. I would recommend parking in the parking garage in the same building instead of the hotel parking garage, which took some time. The hotel is older but very clean. I would recommend it.
Stayed 2 nights in Nov 2023

10/10 Excellent

Abdelaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Juan

Stayed 2 nights in Nov 2023

2/10 Terrible

Juan José

Business traveler
Disliked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here two nights on a road trip through Spain. This wasn't our favorite hotel, but was all around okay and got the job done. The location is relatively convenient, near plenty of shopping, dining, and tourist attractions in Granada. It does have a nice balcony open to any guests to use, which we appreciated.
Stayed 2 nights in Oct 2023

10/10 Excellent

Birgitta

Stayed 1 night in Oct 2023

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, helpful staff, poor wifi
Stayed 3 nights in Oct 2023

6/10 Okay

Ruth, BEAVERTON

Traveled with partner
Liked: Cleanliness, staff & service
Our check in hostess was extremely efficient, welcoming and knowledgeable. Other receptionists, not so much! The location cannot be beat. This hotel is okay for money charged, but leaves a lot to be desired. The rooms are very small. There is paint peeling from the wall. Bathroom was upgraded unlike room. Elevator did not always function. 6 Euros breakfast, a good value!
Stayed 3 nights in Oct 2023

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities
The front office staff was extremely helpful and made our stay very comfortable. The room was quite small, nevertheless the beds were very comfortable and clean. The only problem we had was the room temperature was too hot and the air unit did not work. We would come back when possible.
Stayed 2 nights in Oct 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
I loved everything about this hotel!
Stayed 2 nights in Oct 2023

8/10 Good

Anna-Karin

Stayed 3 nights in Oct 2023

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very clean room, excellent location !
Stayed 2 nights in Oct 2023

10/10 Excellent

Mursal Aria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Mark

Stayed 3 nights in Sep 2023

6/10 Okay

Valdomrio

Stayed 3 nights in Sep 2023

8/10 Good

Hassan

Stayed 1 night in Sep 2023

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! The staff was very helpful and the rooms were clean and comfortable. Great location! Only critique was that there were no water glasses in the rooms. We would stay there again!
Stayed 2 nights in Sep 2023

8/10 Good

Reiner

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wished the breakfast was more like a buffet and not order as you go.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ahti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Carlos V on Sep 5, 2023
Thank you very much for rating your stay at the Hotel Carlos V. We are happy to know that you enjoyed the days you spent at the hotel. We hope you trust us again for your next stay in the city of Granada. Kind regards.

4/10 Poor

Arifa

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ⭐️⭐️⭐️ Rooms ⭐️ Amenities ⭐️ Breakfast ⭐️ Wifi - No access ⛔️
Stayed 3 nights in Aug 2023
Response from Carlos V on Sep 5, 2023
Thank you very much for having chosen us and for having shared your experience with us. We also appreciate your suggestions, all of them are essential to offer our customers an improved service every day. Best regards. Guest Relations Hotel Carlos V

10/10 Excellent

Hachemi

Liked: Cleanliness, staff & service, property conditions & facilities
Goog!
Stayed 2 nights in Jul 2023
Response from Carlos V on Sep 5, 2023
Thank you very much for your comment and rating. We are pleased to know that you enjoyed your stay at the Hotel Carlos V. We hope that you trust us again for your next stay in the city of Granada. Sincerely.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most excellent adventure
I loved this hotel! And the area around was excellent stayed in 7 different hotels on our trip and everyone was about perfect.
Stayed 2 nights in Jul 2023
Response from Carlos V on Sep 5, 2023
Thank you very much for your comment and rating. We are pleased to know that you enjoyed your stay at the Hotel Carlos V. We hope that you trust us again for your next stay in the city of Granada. Sincerely.

10/10 Excellent

Dorothy

Liked: Property conditions & facilities
Old school quiet and secure within minutes of the centre - great nights sleep!
Stayed 1 night in Jul 2023
Response from Carlos V on Sep 5, 2023
Thank you very much for your comment and rating. We are pleased to know that you enjoyed your stay at the Hotel Carlos V. We hope that you trust us again for your next stay in the city of Granada. Sincerely.

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La calidad de atención del Staff estuvo maravillosa. Muy pendientes de la llegada al Hotel y muy orientadora en cómo aprovechar al máximo de la visita en Granada.
Stayed 2 nights in Jul 2023
Response from Carlos V on Sep 5, 2023
Muchas gracias por su comentario y puntuación. Nos complace saber que disfrutó de su estancia en el Hotel Carlos V. Esperamos que vuelva a confiar en nosotros para su próxima estancia en la ciudad de Granada. Saludos cordiales.

8/10 Good

Maikhanh

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Carlos V on Sep 5, 2023
Thank you very much for the rating of your stay at the Hotel Carlos V. We hope that you trust us again for your next stay in the city of Granada. Sincerely.

10/10 Excellent

Jinguo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff on the front desk all the time.
Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and flexible about check in.Staff very friendly & helpful.Only complaint is WiFi very poor in my first room and they moved me it was much better but did still drop out.
Stayed 3 nights in Jun 2023

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great option for a basic hotel in a great location. The staff were all super helpful with any question or request. Rooms are older. Don't expect a modern hotel. It is very basic in amenities. The air conditioner worked great for us. We loved how convenient it was to walking around town or catching the tourist train or busses. There are several plazas right next to it with good neighborhood restaurants. A few steps down the street is self serve laundry. I would skip the breakfast. There are plenty of options around the corner.
Stayed 3 nights in Jun 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel for groups as they have several room options. Doubles, triples, etc. The breakfast was lovely. The location is perfect--we parked the car and walked everywhere--the Cathedral, Alhambra, and Albayzin neighborhood. The staff was helpful. Check-in was clear and easy and check-out was a snap. Beds are quite comfortable and windows have room darkening shades in case you are sleeping in after a late night. I will definitely stay here again when in Granada.
Stayed 2 nights in Jun 2023

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 2 nights and were pleased with this hotel. Rated 4 out of 5 just because the room for 2 was very small, and the Wi-Fi was not very good. But clean, safe, convenient, quiet, and nice front desk people. The breakfast for 6 euros is a bargain.
Stayed 2 nights in Jun 2023

10/10 Excellent

Anabella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located. Spacious quadruple bedroom. Two beds were adjustable. Super friendly staff. Offered to leave the bags in the conciergerie while we went visiting the Alhambra. You may park in front but need to be super puctual to move it, otherwise the neighbors will tow it. Public parking around the corner. Very good & simple instructions for late check-in.

10/10 Excellent

Natalia

Stayed 2 nights in May 2023

6/10 Okay

Christian

Stayed 2 nights in May 2023

8/10 Good

Bruno Caio

Stayed 1 night in Apr 2023

10/10 Excellent

Omayra, Hialeah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk girls are super kind and helpful! The hotel was comfortable, and close to all the center. Will highly recommend
Stayed 1 night in Apr 2023

10/10 Excellent

Fernand

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Cordoba. Parking a bit far form hotel, but car not required to explore the city.
Stayed 2 nights in Apr 2023

6/10 Okay

Fernand

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms need TLC and noisy
Stayed 1 night in Apr 2023

6/10 Okay

ahmet

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location. Specious clean room. Good service. Breakfast selection is poor. Big minus is mattresses and pillows are very uncomfortable.
Stayed 2 nights in Apr 2023

2/10 Terrible

Aziza

Stayed 1 night in Apr 2023

10/10 Excellent

Pap

Stayed 1 night in Mar 2023

8/10 Good

Wei

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful, location is very good
Stayed 2 nights in Mar 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2023

8/10 Good

Sylvie

Stayed 1 night in Jan 2023

8/10 Good

Ignazio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very kind and available. We had a four bedroom where beds where large and comfortable. I found the room and the hotel a bit aged, there was no mini-fridge in the room (although they have a central one available to anyone) and the room was getting immediately cold after I switched the heating off - probably due to old windows not well isolated. Overall I am pleased with the stay especially thanks to cleanliness, friendly staff and location.

10/10 Excellent

Michael

Stayed 2 nights in Dec 2022