Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
3.7 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom england

Posted May 4, 2015
The pool was one of the reasons I booked this hotel but sadly it is not in operation until mid-June. More annoyingly, the roof terrace was completely closed one day and on another day had all furniture removed. Car park was expensive at 18 euros a night
2 out of 5
by A verified traveler

Rude staff

Posted Apr 30, 2015
We were ignored while the desk clerk shuffled papers. No greeting, then a demand for passports. room number spoken, keys given. No other info given such as wifi code.
4 out of 5
Recommended
for Everyone
by A verified traveler

In the middle of the city

Posted Apr 27, 2015
Pros: The siting - middle of the city
Location: In the middle of the city and close to all attractions
In the middle of the city and close to all attractions
3 out of 5
by A verified travelerfrom canada

Suitable for a day or two

Posted Apr 25, 2015
Pros: Location close to everything walking cab or hop off hop on train
Cons: Update
Location: Shopping centre Accross all Accross the street wonderful pastry Cafe a few steps away
Although dated and small the room met our needs as a place to rest up or sleep in between sightseeing and shopping. pool didn't open until June which was disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Komfortabel, gute Lage. Preis-Leistung sehr gut

Posted Apr 22, 2015
Pros: Lage und Komfort, zentral gelegen
Location: In der Innenstadt. Man kann alle Sehenswürdigkeiten fußläufig erreichen.
Eine Station unserer Andalusien-Rundreise. Granada mit der Alhambra und der Altstadt ist wirklich sehenswert.
3 out of 5
by A verified travelerfrom Bilbao

Esperaba mucho más

Posted Apr 7, 2015
La llegada al hotel fue una decepción enorme, sobre todo en el trato del personal de recepción, daba la sensación de que tenían prisa. Nos dieron una habitación en el 6° piso con vistas a un patio interior, así que solicitamos cambio. Nos ofrecieron habitación en el piso 5° exterior, pero con dos camas. En general el personal muy frío y distante, ningún detalle por su parte. Las instalaciones y limpieza muy normal. El desayuno variado, con comida de calidad y reponían continuamente. Para un hotel de este precio y fama, esperaba muchísimo más.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

A good large city centre hotel

Posted Apr 4, 2015
We had a fine time at the hotel. A little soulless the locaction is ok if you are not looking for bags of character. But grananda is small enough that everywhere is walkable from this location. The staff efficient without been exactly friendly. The room was perfectly acceptable. A little drab but large and well equipped. Looking out on to a light well it was a little dark but very peaceful. The common areas are good and the hotel feel safe and secure. The highlight is the roof terrace. Just a shame there was not bar open. I would be happy enough to stay again but know that the hotel was not going to be the highlight of the trip!
4 out of 5
Recommended
for Couples
by A verified travelerfrom England

good

Posted Apr 4, 2015
Pros: The breakfast was excellent
Cons: Would be useful and get what you ask for.
Location: Location good. walking distance from Alhambra and other places.
I booked a room with double bed king size but We got two single bed room. which was a bit annoying.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great location, fantastic views

Posted Mar 15, 2015
WE stayed here for one week and loved this hotel! The room was on the 6th floor facing the street, liked the balcony. Loved going to the rooftop terrace, views of the Sierra Nevada and Alhambra, stunning!! The pool was closed but it was still nice to sit up there and get some sun! The breakfast buffet is full of great choices to please everyone and worth the extra money. The staff were always very helpful in giving directions and suggestions. If we ever go back to Granada, Spain, we would stay here again!
5 out of 5
Recommended
for Getaway With Friends
by sunfrom 서울

다시가도 카르멘 호텔에서!

Posted Feb 22, 2015 on Hotels.com
바로앞에 엘코르떼 백화점 및 맛있는 음식점이 많고 호텔 직원들도 너무 너무 친절해서 좋았습니다