Ratings based on 114 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom London

A Convention Hotel with an awful breakfast.

Posted Mar 3, 2015
Pros: There was hot water for the shower. I could see a mountain with snow on it from my window.
Location: About 10 minutes to the nearest decent coffee.
Hotel is huge with impressive public spaces. Rooms are kind of '70's retro, a bit tired, stuffy and hot unless you run the A/C and/or open the window. Spanish only options on the TV and radio. The wifi signal in my room was weak unless you stood right by the door. Any sound from other rooms leaks into yours. Shower worked well, that's a positive. We were there in low season and it was all about big tour groups and catering to them. Breakfast at the hotel is discouraging: bad coffee, angry staff, powdered eggs, no special orders. The bar is convenient and drinks reasonably priced but service is good one night, poor the next.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Poland

Noce hotel close to the historical centre

Posted Feb 10, 2015
Nice hotel , we had Windows view on Alhambra, but this was first time in my traveling history that Stuff didn't clean the room, nobody made the beds. When we was back in the evening after all day in Alhambra dirty and wet towels still where at the floor in bathroom. Had to call reception to exchange the towels. So this was really disappointing about five star hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and very easy to locate

Posted Jan 19, 2015
Just as previous reviews have stated the hotel is approximately a 15 minute walk from city center. The rooms were very clean, the breakfast was good and the staff extremely helpful (especially Laura!). The parking deck is expensive at €15 per night, however it is very roomy and easy to get to from the hotel lobby. All things considered this hotel was perfect for our needs and we hope to stay here again in the near future.
1 out of 5
Recommended
for Couples
by nazariesfrom granada

lastima de 5 estrellas

Posted Dec 28, 2014 on Hotels.com
mala
5 out of 5
Recommended
for Families
by Williamfrom Bellevue, WA USA

Granada, Spain

Posted Dec 25, 2014 on Hotels.com
Room was very nice, although non smoking there was a string smell of smoke in hallway. Reported this to front desk who moved our room to another area of hotel. Great service, was not right in the middle of tourist area but walking distance to restaurants.
5 out of 5
Recommended
for Families
by Pedro Joséfrom Peñarroya-Pueblonuevo

Excepcional hotel y servicio.

Posted Dec 9, 2014 on Hotels.com
Hotel genial, con servicio e instalaciones inmejorables.
4 out of 5
Recommended
for Couples
by Francisco Ramon

This traveler left a rating score only Posted Dec 2, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Carmen

This traveler left a rating score only Posted Nov 28, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Nov 18, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by JAVIER

This traveler left a rating score only Posted Nov 18, 2014 on Hotels.com