Double Room, Terrace | Terrace/patio
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Reviews of La Encina Centenaria

2 out of 5
La Encina Centenaria
Jupiter Esquina Con Calle Velez, Monachil, Granada

Reviews

6.4
Rating 10 - Excellent. 1 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 4 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

7.6/10

Cleanliness

6.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning
OMG what a beautiful place, setting, staff, and right on the Sierra Nervada. Should have stayed longer. 10 minutes drive into Granada
Stayed 1 night in Apr 2019
Response from francisco on Jun 13, 2019
Muchas gracias por sus comentarios, para nosotros es muy importante nuestros clientes y su satisfacción les esperamos pronto de nuevo.

4/10 Poor

Declan , O'N

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Fire escapes were locked
Nice staff and clean. Food was expensive given the poor standard. We insisted on moving from room we were given on second floor as the windows were barred and fire escapes locked. We were accomodated on ground floor. Management need to deal with this problem urgently. Difficult to have confidence in this hotel.
Response from Angeles M. on Dec 10, 2016
After more that one year, we want to thank you for your reviews. We really improved thank to your comments. So we hope you will come soon and enjoy our nature space closed to the hotel. Best regards.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Out of the Village, hard to find. Warm and clean
Not exactly IN Monachil itself so we took a while to find it. Hotel was warm and clean. We wanted breakfast at 8.30 to get an early start but it was not fully laid out. When it arrived the bread was lovely and warm. Cheese good and jams. We booked a balcony but did not get one and on asking were told that twin rooms had small balconies but not double rooms. The TV was tiny and very old, showing only Spanish TV. Ok for 1 night wouldnt want to stay longer
Response from General Manager on Dec 10, 2016
Dear guest, thank you for your reviews. After a long time we have to thank you because your comments gave us the opportunity to improve our services. So feel free to come back when you visit Monachil. Best regards.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
En una zona tranquila
El segundo día no habia agua caliente y despues de todo el día haciendo senderismo no es nada bueno. Manchas raras en la manta de la cama.

8/10 Good

Tor

Bra beliggende hotel helt inntil nasjonalparken.
Hyggelig familiedrevet hotel, men manglet små ting som såpe, varme i radiatorene på enkelte tider av døgnet, samt pålegg til frokost.
Response from General Manager on Dec 10, 2016
Dear guest, thank you so much for your reviews. We take into consideration your words to improve our service day by day. Best regards.

6/10 Okay

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Dec 10, 2016
Dear guest, thank you for your value after your visit to Encina Centenaria Hotel. We hope did you enjoy your stay with us. See you soon. Regards.

8/10 Good

Eric et Claudine, Tours (France)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel calme et agréable, un peu loin de Grenade
Grande chambre confortable et très calme. Salle de bain bien équipée. Personnel agréable et disponible. Un peu isolé : pas de bus pour se rendre à Grenade

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice with a car
Far (and steep), need a car to go there but very confortable, friendly staff and easy parking.