Front of property

Reviews of Monjas Del Carmen Hotel

3 out of 5
Monjas Del Carmen Hotel
Plaza de Cuchilleros, 13 - Plaza Nueva, Granada, Granada

Reviews

9.0

Wonderful

Rating 10 - Excellent. 488 out of 906 reviews" "
Rating 8 - Good. 350 out of 906 reviews" "
Rating 6 - Okay. 51 out of 906 reviews" "
Rating 4 - Poor. 15 out of 906 reviews" "
Rating 2 - Terrible. 2 out of 906 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Mar 2024

10/10 Excellent

Lorenzo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location and is easily accessible. The staff were very friendly and spoke several languages which helped immensely.
Stayed 2 nights in Feb 2024
Response from AMC HOTELES on Mar 13, 2024
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada capital.Best Regards,AMC Hoteles

8/10 Good

Allan

Stayed 2 nights in Feb 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 2 nights in Feb 2024
Response from AMC HOTELES on Mar 1, 2024
Thank you so much for your review! We are glad to know that you have enjoyed your experience with us. We hope to see you again soon.Sincerely,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for two nights, room only. The rooms were smart and clean and the hotel is a perfect location fro walking in the city.
Stayed 2 nights in Feb 2024
Response from AMC HOTELES on Feb 12, 2024
Thank you so much for your review! We are glad to know that you have enjoyed your experience with us. We hope to see you again soon.Sincerely,

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from AMC Hoteles on Feb 6, 2024
Thank you very much for your comment!

10/10 Excellent

wayne

Stayed 1 night in Dec 2023
Response from AMC Hoteles on Dec 30, 2023
Thank you so much for your review! We are glad to know that you have enjoyed your experience with us. We hope to see you again soon.Sincerely,

10/10 Excellent

Peter

Stayed 2 nights in Dec 2023
Response from AMC HOTELES on Dec 28, 2023
Thank you for your review. We are glad that you had a good time in our hotel. We hope to see you on another occasion. Kind regards,

10/10 Excellent

Dongmei, Herndon

Stayed 2 nights in Dec 2023
Response from AMC Hoteles on Dec 28, 2023
Thank you for your review. We are glad that you had a good time in our hotel. We hope to see you on another occasion. Kind regards,

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay. Will recommend this hotel to anyone.
Stayed 2 nights in Dec 2023
Response from AMC Hoteles on Dec 28, 2023
Thank you for your review. We are glad that you had a good time in our hotel. We hope to see you on another occasion. Kind regards,

8/10 Good

Lester, Paignton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient for the major sights of Granada. Staff very friendly and helpful. Room clean and functional. Own car park which is rather tight.
Stayed 2 nights in Nov 2023
Response from AMC HOTELES on Nov 16, 2023
Thank you for your review!We hope to host you again soon!

8/10 Good

Joycelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was alright
Decent hotel. Was quite hard to find in the beginning. Hotel was nice to give us early check in. Very good location and convenient to most things and so many delicious food around. Staff was not the friendliest, but they answer your questions adequately. The only down side is that this hotel is located above a very popular tapas bar and it gets noisy over weekend nights.
Stayed 3 nights in Sep 2023
Response from AMC Hotels on Nov 15, 2023
We appreciate the time taken to review our hotel. It has been a pleasure serving you. We hope to see you on another occasion.Kind regards

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and very comfortable. The hotel location is convenient.
Stayed 2 nights in Oct 2023
Response from AMC HOTELES on Nov 13, 2023
Thank you so much for your review! We are glad to know that you have enjoyed your experience with us. We hope to see you again soon.Sincerely,

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and excellent location - small anxiety about parking and getting to hotel but ended up fine.
Stayed 3 nights in Oct 2023
Response from AMC HOTELES on Oct 29, 2023
We appreciate the time spent in valuing our establishment and its services. We are sorry that you have found problems using our private parking. We will continue improving to offer the best service to our guests.We hope to have another opportunity to host you pleasantly.Kind Regards,

10/10 Excellent

Mark

Stayed 2 nights in Oct 2023
Response from AMC HOTELES on Oct 29, 2023
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada capital.Best Regards,

10/10 Excellent

Graham

Stayed 2 nights in Oct 2023
Response from AMC HOTELES on Oct 29, 2023
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada capital.Best Regards,

10/10 Excellent

anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location... The shower was a little inconvinient with water spraying out... Staff is very friendly and helpful.
Stayed 2 nights in Sep 2023
Response from AMC HOTELES on Oct 1, 2023
Thanks for your review! We are glad to know that you have enjoyed your experience with us. We appreciate that you highlight the attention of the reception staff.We hope to welcome you again on your next trip to Granada.Sincerely,

10/10 Excellent

Andrew, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. Very helpful in all regards. Plus the location can’t be beat - it is central to everything.
Stayed 2 nights in Sep 2023
Response from AMC HOTELES on Oct 1, 2023
Thanks for your review! We are glad to know that you have enjoyed your experience with us. We appreciate that you highlight the attention of the reception staff.We hope to welcome you again on your next trip to Granada.Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place in Granada
Very central - within walking distance to just about everything in Granada. Cabs are readily available for airport transportation, and public transit is also close. Very clean, both in the common areas and in the room. It was very helpful that they had laundry available, too.
Stayed 3 nights in Sep 2023
Response from AMC Hoteles on Sep 14, 2023
Thank you for your review. We are glad that you had a good time in our hotel. We hope to see you on another occasion. Kind regards,

10/10 Excellent

Carla

Liked: Amenities
Central location, within walking distance of many attractions. Very helpful and cordial staff. Clean room, modern decor. Highly recommend!
Stayed 2 nights in Aug 2023
Response from AMC Hoteles on Sep 4, 2023
Thank you so much for your review! We are glad to know that you have enjoyed your experience with us. We hope to see you again soon.Sincerely,

8/10 Good

Maira

Stayed 2 nights in Aug 2023
Response from AMC HOTELES on Aug 17, 2023
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada capital.Best Regards,

10/10 Excellent

fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in all the aspects… simply excellent
Stayed 1 night in Jul 2023
Response from AMC HOTELES on Aug 4, 2023
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada capital. Best Regards,

10/10 Excellent

Ted

Stayed 2 nights in Jul 2023
Response from AMC HOTELES on Aug 16, 2023
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada capital.Best wishes,

10/10 Excellent

Sydney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from AMC HOTELES on Jul 23, 2023
Thank you for taking the time to leave us such a wonderful review! We are glad that you had enjoyed your stay with us in Granada! Hope to see you soon!Kind regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from AMC HOTELES on Jul 9, 2023
Thank you for the review! it is really hepful for us and really appreciate the time taken to leave such a wonderful review! Hope to have you back soon! Kind regards

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was exactly what we needed. It was a beautiful room and everything was very clean. We had a small balcony and could open the doors and listen to the city. The room was very quiet. Christina and Isa were incredibly helpful at the front desk. Super knowledgeable about the area and answered all of our questions. Also, we were able to store our luggage after check out when we had a walking tour of the city. Would stay again!
Stayed 1 night in Jul 2023
Response from AMC HOTELES on Jul 9, 2023
Dear Laura, thank you very much for taking the time to leave such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada center. Best Regards!

10/10 Excellent

Susana

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location! In the center, with a lot of restaurants around. The hotel looks like it has been remodeled and it's very nice and quiet inside.
Stayed 2 nights in Jun 2023
Response from AMC HOTELES on Jun 21, 2023
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada center. Best Regards.

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from AMC HOTELES on Jun 10, 2023
Thank you so much for your review! We are glad to know that you have enjoyed your experience with us. We hope to see you again soon

10/10 Excellent

Hilary

Stayed 1 night in Jun 2023
Response from AMC Hoteles on Jun 8, 2023
Thank you so much for your review! We are glad to know that you have enjoyed your experience with us. We hope to see you again soon.Sincerely,

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from AMC HOTELES on May 24, 2023
Thank you so much for your review! We are glad to know that you have enjoyed your experience with us. We hope to see you again soon.Sincerely,

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is very tight, but staff allowed us to keep car in their garage so we could see Alhambra without having to find another parking spot. Driving in Granada is very difficult due to narrow streets, heavy traffic, and poor street signage. Hotel was a haven. Nearby restaurants are very good and offer several choices in prices.
Stayed 1 night in May 2023
Response from AMC HOTELES on May 20, 2023
Thank you so much for your review! We are glad to know that you have enjoyed your experience with us. We hope to see you again soon.Sincerely,

10/10 Excellent

anita

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location! Very clean. Very friendly and efficient staff. Also very well informed and helpful. Daniela was great with information we needed to navigate the town.
Stayed 2 nights in May 2023
Response from AMC HOTELES on May 14, 2023
Thank you so much for your review! We are glad to know that you have enjoyed your experience with us. We hope to see you again soon.Sincerely,

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location
Had 2 nights here. Parking was nearby, no hassle. Hotel was clean, service was good. Breakfast was great, lots of variety and fresh cooked churros served to us at our table. Great location.
Stayed 2 nights in Apr 2023
Response from AMC HOTELES on May 12, 2023
Thank you very much for such an excellent comment! We are delighted to know that you enjoyed your stay with us and we are very happy that you highlighted our breakfast and location. It was a pleasure to receive you and we hope to welcome you again very soon at any of our establishments located in the city of Granada Sincerely, AMC Hoteles

10/10 Excellent

Susan, Douglaston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful employees. Location is perfectly accessible to sites, restaurants, bars, shopping, taxis, etc. Highly recommend!!
Stayed 2 nights in Apr 2023
Response from AMC HOTELES on Apr 28, 2023
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada capital.Best Regards,

10/10 Excellent

Scott, Hilton Head Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,staff, value.
Stayed 2 nights in Apr 2023
Response from Recepción on Apr 26, 2023
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your experience with us. We look forward to welcoming you again on your next trip to Granada. Sincerely, AMC Hotels

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very clean and friendly stay near Almohada.
The hotel was clean and the staff was very friendly and accommodating.
Stayed 1 night in Apr 2023
Response from AMC HOTELES on Apr 6, 2023
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada capital.

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but certain areas in the hotel are looking a bit sad.
Stayed 1 night in Mar 2023
Response from RECEPCION on Apr 4, 2023
Thank you very much for your comment! We are glad to know that you enjoyed your experience with us. We take note of the negative aspect highlighted with the intention of progressing and being able to offer a better service.

10/10 Excellent

Alejandro, HIALEAH

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This Hotel can’t be better located. Every mayor attraction is within few minutes walking. Staff was super friendly and helpful regarding dining subjections and itinerary. They have a restaurant and a tapa bar on the 0 floor which is super convenient. We ate one night in their restaurant Food was delicious.
Response from AMC HOTELES on Apr 1, 2023
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada capital.Best Regards,

10/10 Excellent

Aiyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Restaurants and shops are nearby. Walking distance to everywhere we want to visit. Hotel is nice and clean and has an electric kettle which is a bonus. The staff is nice and helpful. We enjoyed our stay here.
Stayed 2 nights in Mar 2023
Response from RECEPCION on Mar 28, 2023
Muchas gracias por su excelente comentario. Nos agrada que haya pasado una buena estancia con nosotros y esperamos verle en otra ocasión.Reciba un cordial saludo del equipo de AMC hoteles.

10/10 Excellent

mike

Stayed 1 night in Mar 2023
Response from RECEPCION on Apr 16, 2023
¡Muchísimas gracias por tan excelente comentario! Estamos encantados de saber que ha disfrutado de su experiencia con nosotros. Esperamos poder darle la bienvenida de nuevo en su próximo viaje a Granada. Atentamente, AMC Hoteles

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, staff was helpful, hotel location was great.
Stayed 3 nights in Mar 2023
Response from RECEPCION on Mar 26, 2023
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada capital. Best Regards, AMC Hoteles

10/10 Excellent

Chris, Overland Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for the Alhambra and the neighborhood surrounding. Close to everything and shopping. All the activities are in this area. Even has parking which is critical if you are driving there.
Stayed 2 nights in Mar 2023
Response from AMC HOTELES on Mar 23, 2023
Thank you so much for your review! We are glad to know that you have enjoyed your experience with us. We hope to see you again soon.Sincerely,

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Not as expected
Not very clean, no bottle opener for water, shower very weak, very poor sound isolation, poor breakfast offer. All in all, quite disappointing and the ratings have been somewhat misleading. Good location for tourism though. Staff is polite.
Stayed 2 nights in Feb 2023
Response from AMC HOTELES on Feb 23, 2023
We are so sorry that your stay with us was not as good as you expected. These kinds of reviews are not common in our establishment.We didn't have any news about that at the front desk. If you had told us, we would have solved it.In the room there is a bottle opener but if you didn't find it you could tell us and we will give you a new one, If the shower was weak the technician would check it, If you thought the room was so noisy we would change the room... In other occasion if you have any problem please contact with the staff we are here to help you.

10/10 Excellent

samuel, mountain lakes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very central in the city. Walkable to everywhere. It can get noisy from the restaurants down stairs at night but we were so tired from activities and travelling, we had no problems. They also have underground parking but it is super tight so I recommend renting a super small car if you are going to park here.
Stayed 2 nights in Feb 2023
Response from AMC HOTELES on Feb 10, 2023
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada capital.Best Regards,

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very central to Cathedral and the Alhambra. Excellent hotel.
Stayed 3 nights in Jan 2023
Response from AMC Hoteles on Feb 6, 2023
Thank you for your comment! We are delighted to know that you enjoyed your experience with us! We look forward to welcoming you again on your next trip to Granada. Sincerely, AMC Hotels

10/10 Excellent

Tessa

Stayed 2 nights in Jan 2023
Response from AMC HOTELES on Feb 4, 2023
Gracias por dedicar unos minutos en puntuar nuestro establecimiento. Nos alegra saber que ha disfrutado de su estancia. Esperamos volver a verle en otra ocasiónUn saludo

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot!
Excellent hotel with very reasonable prices, great service, and comfortable rooms. This was our second stay here and all was better than expected. Highly recommend!
Stayed 1 night in Jan 2023
Response from AMC HOTELES on Feb 4, 2023
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada capital.Best Regards,

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again soon!
Very nice hotel and room. Spacious and comfortable and clean. The position of our room on a corner of the building with two balconies overlooking restaurants was really great but also a little noisy on a weekend night. It calmed down at a reasonable hour, and the next night was quiet. Returning to this hotel on our way back through Granada in a couple of weeks!
Stayed 2 nights in Jan 2023
Response from AMC Hoteles on Jan 18, 2023
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada capital.Best Regards,

8/10 Good

Flora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is perfecly located. One can walk to all the amazing landmarks from this property. If you don't like walkingthere are ttaxis and minibuses a couple of yards from the hotel.
Response from AMC HOTELES on Jan 7, 2023
Thank you very much for such an excellent comment! We are delighted to know that you have enjoyed your stay with us. We hope to host you again very soon in any of our establishments located in Granada capital.Best Regards,

10/10 Excellent

Jingjuan

Liked: Cleanliness, staff & service, property conditions & facilities