This hotel is located in the Albayzín neighbourhood of Granada. Transit through the city into the Albayzín is controlled by barriers, which limit vehicle access. The hotel requests that guests arriving by car follow these recommendations to ensure access to the hotel: Provide the hotel with your rental car license plate. The hotel will authorize your car with the police and provide you with an authorization code if the barrier is closed when you arrive. Use only the map provided by the hotel for the correct access route (do not use GPS). The hotel will fax you the map upon request. The hotel does not have a car park on site. An indoor car park is marked on the map adjacent to El Corte Inglés shopping centre, a 10-minute walk from the hotel. Guests with heavy baggage may leave their car in the car park and take a taxi (approximately EUR 6) to the hotel or park temporarily in front of the hotel to unload baggage and receive alternate indoor car park recommendations.

Guests requiring additional information can contact the hotel by using the number provided on the booking confirmation email.

Guests arriving after 8 PM must call the property prior to arrival to arrange for check-in using the number on the reservation confirmation received after booking.