Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from ottawa, ontario

Nice hotel close to the Granby zoo

Posted Aug 14, 2014
A great hotel with a nice pool and hot tub. Rooms were clean and comfortable . The dining experience was good.
Comment from Hotel Management
Aug 19, 2014 by mmasse, Hotel Management
Thank you very much Diane for your nice words. We appreciate good feedback, the team and i will use it to stay focus on our customer service! Hope to see you soon. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC

An upscale hotel skimping on food

Posted Aug 13, 2014
Pros: Great facilities, very polite and helpful reception desk staff
Cons: Food quality &quantity were poor. Breakfast included w/ our stay was not enough for an adult, even after we paid for an upgrade to American breakfasts
We stayed one night while visiting Granby ZOO. The room was super clean and had very nice decor, but it was too small for 2 adults and 3 small children we made the booking for online. (We kept bumping into furniture most of the time.)
Comment from Hotel Management
Aug 19, 2014 by mmasse, Hotel Management
Thank you Jane for taking the time to write your review. It helps us to improve our product and service. We have had the note about the furniture and we are considering changing them soon! Thanks again for your time. Hope to see you soon. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near Granby zoo

Posted Aug 3, 2014
Was wonderful!! Would def stay there again!!! Will return again
Comment from Hotel Management
Aug 19, 2014 by mmasse, Hotel Management
Thank you very much for this comments. It bright up my face and ill share it with my team! We cant wait to see you again when you are in the area. Kind regards,
5 out of 5
Recommended
by John from Estrie

very close to alot.

Posted Jul 14, 2014 on Hotels.com
My family and i had a good stay , people were frendly the place was very clean. My only thing is that it`s not really a family place if you have kids under 6.
Comment from Hotel Management
Oct 4, 2014 by mmasse, Hotel Management
Thank you for your comments. We try our best to satisfy our guest, which they are very important to us. We hope to great you soon again!
4 out of 5
Recommended
for Business Travelers
by Lisa from Knoxville

Beautiful location, very nice hotel

Posted Jun 10, 2014 on Hotels.com
The rooms feel a bit older, but overall this is a very nice place to stay. Staff was helpful, the breakfast was super, and the neighborhood can't be beat!
Comment from Hotel Management
Oct 4, 2014 by mmasse, Hotel Management
Thank you very much for your comments. We appreciate our product and customer feedback helps us to improve our service! We hope to great you back soon. Kind regards,
4 out of 5
Recommended
by Laura from Ottawa

Posted May 31, 2014 on Hotels.com
The only disappointment in our stay was that the pool was closed for maintenance when we arrived and the next morning it was frigidly cold having just been filled. However, the two outdoor hot tubs were very enjoyable and the scenery behind the hotel is stunning.
Comment from Hotel Management
Oct 4, 2014 by mmasse, Hotel Management
Thank you for taking the time to write your review regarding our hotel. We are sorry that we didn't meet your entire expectation because of the pool, be sure that all the renovations are done now and it will be our pleasure to welcome you back at the St-Christophe!
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal, qc

Worth it!

Posted Mar 3, 2014
It was a great weekend. We really enjoyed the indoor pool and sauna. It was a nice little getaway. The hotel has really beautiful decor and renovations and high quality furniture and comfortable beds. Great place to get out of the city and relax.
Comment from Hotel Management
Aug 2, 2014 by mmasse, Hotel Management
Thank you for your review. We appreciate our customer feedback. It helps us to improve our product and service! Hope to see you soon.
3 out of 5
Recommended
for Spa
by peter from pointe claire

noise

Posted Jan 1, 2014 on Hotels.com
Although we were happy with the hotel, I feel they should alocate functions better. We were there for more of a quite romantic atmosphere and we were situated on the same floor the hockey teams were. There was a hockey tournement going on.
Comment from Hotel Management
Oct 4, 2014 by mmasse, Hotel Management
Thank you for your comments. We are sorry that we didn't meet your expectation, we usually mention our customer when we have a sport team in house. Ill make sure this situation doesn't happen again. Kind regards,
4 out of 5
Recommended
for Families
by Eric from Gatineau, QC, Canada

Charming Hotel with Style

Posted Jul 27, 2013
Nice Hotel with free parking, very clean, and hot breakfast included. Room was a bit small and only 1 elevator for guests and service staff was not great.
Comment from Hotel Management
Aug 19, 2014 by mmasse, Hotel Management
Thank you Eric for your comments. We are sorry that we didnt reach your expectations. We hope that you will still consider to stay with us in the future. Kind regards,
4 out of 5
Recommended
for Business Travelers
by Louis from Laval

Very well situated

Posted Jun 1, 2013 on Hotels.com
This hotel is situated right beside Lac Boivin and the cycle path. It's excellent for all those who like beautiful surroundings and enjoy a run or walk after a work day. Hotel amenities are excellent, food was good at the restaurant but the town restaurants are not far (walking distance). Bed is comfortable unfortunately shower pressure was on the low side.
Comment from Hotel Management
Aug 21, 2014 by mmasse, Hotel Management
Thank you Louis for your good words. Its appreciated to receive good feedback! We hope to see you soon. Kind regards