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Reviews of Squire Resort at the Grand Canyon, BW Signature Collection

4 out of 5
Squire Resort at the Grand Canyon, BW Signature Collection
74 State Route 64, Grand Canyon, AZ

Reviews

8.4

Very Good

Rating 10 - Excellent. 951 out of 1845 reviews" "
Rating 8 - Good. 465 out of 1845 reviews" "
Rating 6 - Okay. 232 out of 1845 reviews" "
Rating 4 - Poor. 115 out of 1845 reviews" "
Rating 2 - Terrible. 82 out of 1845 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Marilyn

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
This resort was a very attractive resort with nice ammenities. It was also clean and in a good location to visit the canyon. Our only complaint is we had no outlets that worked in bathroom or in vanity outside of bathroom area. We asked three different times for them to be fixed and nothing was ever done. We heard ither guest complain about same type of things
Stayed 2 nights in Apr 2024

10/10 Excellent

BRANDON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and excellent location right down the street from the Grand Canyon Park entrance. Would definitely stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sami

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay near canyons. Property is so clean
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. When I booked it I did not realize it was a best western and honestly I may not have if I knew. It was a pleasant surprise. The room was clean and comfortable. The grounds were full of fun things to do for families, also wonderful spaces that created a vacation atmosphere. I was there to hike rim to rim, next time I’ll be back with the family!
Stayed 2 nights in Apr 2024

6/10 Okay

Hector

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property looked very dated. The front entrance had major cracks and loose concrete on the walkway.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Naveen Rajiv

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel as everything you need after a day in the canyon Small town very pretty. Hotel was packed with activities Arcade, bowling, restaurant and Bar. Outdoor and indoor pool Ping pong , large chess etc Hotel was clean and comfortable and equipped We loved it
Stayed 3 nights in Apr 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here
Stayed 1 night in Apr 2024

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient spot for the Grand Canyon!
Stayed 2 nights in Mar 2024

10/10 Excellent

Naim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely property close to the Grand Canyon. Very easy to come and go, lots of amenities and good restaurant.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Great food options on property. Both pools were clean and updated. Great for couples and families. Would recommend it to everyone.
Stayed 3 nights in Apr 2024

4/10 Poor

Mitchell

Disliked: Staff & service, amenities, property conditions & facilities
$20 breakfast voucher through Expedia was conditioned on spending $50. Breakfast buffet was $20 per person. So you’d need to purchase 3 breakfast buffets to use the $20 voucher. Not exactly $20 from VIP promised through Expedia. Service is poor; staff poorly trained.
Stayed 1 night in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 24, 2024
I am so sorry about your experience here. We have the VIP coupon that can be used at any of our restaurant locations. I can understand how you feel frustrated that the value wasn't realized for your breakfast. This is noted and the feedback appreciated. Thank you for visiting the Squire Resort at the Grand Canyon

8/10 Good

Stacy, Hesperus

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk check in was easy. Jeremi was especially helpful and hands down the most welcoming hotel employee I’ve encountered in several years. I truly appreciated how cheerful and detailed Jeremi was.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, great staff, nice pool and lobby.
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm speaking for two separate couples on the same reservation. All 4 of us loved our room except for one item of concern for each of us. The couple who had a room on the first floor were located by the pool and outdoor game area and felt it was too noisy until about 10:00 pm. Room that was on third floor was great but had no safety bars in the shower. The facility is beautiful!
Stayed 1 night in Apr 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very exceptional service!
Stayed 1 night in Apr 2024

10/10 Excellent

Olena

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Apr 2024

8/10 Good

Kathleen, Spokane

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful and competent. The room was very clean and comfortable. There were good areas around the property for us to walk (and clean up after) our dog. The restaurant staff were wonderful and the food was great.
Stayed 4 nights in Apr 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to dining and the Canyon. Very comfortable and quiet.
Stayed 4 nights in Apr 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location along with 24 hour game room.
Stayed 3 nights in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
That game room is a plus. Thank you! We loved hosting your stay. Safe travels and we hope you find your way back to us.

6/10 Okay

Randall, YORKTOWN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was small for the price we paid, but hey, this was the Grand Canyon and hotels are higher priced there. Also our room was next tot the exit door and one entire wall was windows right next to the exterior walkway leading to the entry/exit door--the noise wasn't too bad though.
Stayed 3 nights in Apr 2024

8/10 Good

Cristian

Liked: Cleanliness, staff & service
Close to the Grand Canyon, restaurants near by.
Stayed 1 night in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
Thank you! We loved hosting your stay. Safe travels and we hope you find your way back to us.

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property & friendly staff!
Stayed 2 nights in Mar 2024

8/10 Good

gail

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there were things to do like bowling and the arcade. I did't like that we had to get a second set of rooms because the first ones had not been cleaned
Stayed 1 night in Apr 2024

10/10 Excellent

Babette, Burlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to South Rim of Grand Canyon. Beautiful hotel & very friendly staff. Would have liked more food choices on the dinner menu
Stayed 1 night in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
thank you for the restaurant feedback! Thank you! We loved hosting your stay. Safe travels and we hope you find your way back to us.

10/10 Excellent

Dawn, Oakdale

Traveled with family
Liked: Cleanliness, amenities
It was great place
Stayed 2 nights in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
It IS a great place :) Thank you! We loved hosting your stay. Safe travels and we hope you find your way back to us.

10/10 Excellent

Philippe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outside pool, clean room. Food options are very limited though and I would not recommend the Pub food downstairs
Stayed 2 nights in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
We are working on improving the pub experience. Thanks for the feedback! Safe travels.

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Pool & Hot Tub makes it feel like a real vacation getaway.
Stayed 2 nights in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
That makes me happy to hear. I love that we provided a real vacation feel for you. Safe travles.

4/10 Poor

Ralph

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Upon checking in the first time the toilet was flushed causing it overflowed & flooded the bathroom, took over 4 hours to remedy. After returning from the first day's trip the refrigerator had stopped working and all the food & drink had spoiled. The next morning the coffee maker broke. A beautiful facility but nothing worked?
Stayed 3 nights in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
Hello Ralph,I am sorry about the flooded bathroom. We certainly do not enjoy that either. I am looking into the fridge situation. We certainly don't want broken items in the room, but more so, we want to replace with working things. Thank you so much for providing this feedback. It is appreciated. Safe travels and I hope you visit again so we can properly wow you.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved this resort.
Stayed 2 nights in Mar 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
Thank you! We loved hosting your stay. Safe travels and we hope you find your way back to us.

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 2 nights in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
Thank you! We loved hosting your stay. Safe travels and we hope you find your way back to us.

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the park entrance.
Stayed 3 nights in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
Agreed. It is right at the entrance station to Grand Canyon Nat'l Park

10/10 Excellent

Haldun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts in the area with a lot of amenities. Clean, safe and a lot of fun.
Stayed 2 nights in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
I think it is too. Thank you! We loved hosting your stay. Safe travels and we hope you find your way back to us.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly restaurant and bar staff. Tony at the bar. Shaun was our waiter.
Stayed 1 night in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
Thanks for the shoutouts! Safe travels!

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the nightly s’mores, the indoor pool, the lawn games and the location. Our room was clean and spacious. The lobby was nice. The gift shop had nice gifts to choose from and snack items. The bowling alley looked fun and we were given a $5 arcade card. This is a great place for families because of the amenities. My daughter said it was her favorite hotel ever. I would stay here again.
Stayed 3 nights in Apr 2024

8/10 Good

Laurie, graham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the Squire and would stay again. Great place for families. The cons were that the beds were just ok and they were short staffed while we were there. On the pros side...staff was amazing, 2 places onsite to eat, a pool, arcade and very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor and indoor pools and hot tubs that were all working (versus places that advertise and then are not working) were amazing and provided great fun and relaxation after walking around the Grand Canyon. The ping pong and yard games as well as arcade were also great diversions. The location, a mile from the park entrance was also fantastic. We went to the park early and missed the huge backups of the line of those that had to drive in. The restaurant food was exceptional, and overall the resort was less pricey in every way than the other resort across the street. Thanks for a great stay!!
Stayed 1 night in Apr 2024

10/10 Excellent

Vinh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay,safe and friendly
Stayed 2 nights in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
Thank you! We loved hosting your stay. Safe travels and we hope you find your way back to us.

10/10 Excellent

Molly

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
Thank you! We loved hosting your stay. Safe travels and we hope you find your way back to us.

10/10 Excellent

Brandy, Butler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and good staff
Stayed 1 night in Mar 2024

8/10 Good

Oliver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 3 nights in Apr 2024

8/10 Good

Rita

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice that they had restaurants and activities to do on the property.
Stayed 3 nights in Apr 2024

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to the park entrance
Stayed 3 nights in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
Thank you! We loved hosting your stay. Safe travels and we hope you find your way back to us.

10/10 Excellent

angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel
Stayed 2 nights in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
Thank you! We loved hosting your stay. Safe travels and we hope you find your way back to us.

10/10 Excellent

Sheyna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffing and upkeep. Many entertainment options for family fun.
Stayed 6 nights in Mar 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
Woohoo! Thank you! We loved hosting your stay. Safe travels and we hope you find your way back to us.

8/10 Good

Shu-Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure is too low, otherwise all good.
Stayed 2 nights in Apr 2024
Response from Anna, Operations Manager for Squire Resort on Apr 16, 2024
Noted! Thank you! We loved hosting your stay. Safe travels and we hope you find your way back to us.

4/10 Poor

Maya Alexander

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The only thing this property had going for it was the location. The staff that we encountered starting from checkin treated us like an inconvenience and were just barely contained outright rudeness. The room was clean, but the buildings were old and probably the noisiest hotel i have ever been in, it was like there were no doors you could hear every person walk by, cough, etc. and with walls/doors/windows being so old and thin was not a great combination being right by the airport/helipad. In the mornings as soon as anyone moved you were not getting any sleep after that. Our family vacation to the grand canyon would have been wonderful had we chosen somewhere else to stay
Stayed 2 nights in Apr 2024
Response from Nicole on Apr 11, 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.