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Reviews of Motel 6 Williams, AZ - Downtown - Grand Canyon

2 out of 5
Motel 6 Williams, AZ - Downtown - Grand Canyon
620 W Route 66, Williams, AZ

Reviews

6.6
Rating 10 - Excellent. 107 out of 426 reviews" "
Rating 8 - Good. 94 out of 426 reviews" "
Rating 6 - Okay. 99 out of 426 reviews" "
Rating 4 - Poor. 68 out of 426 reviews" "
Rating 2 - Terrible. 58 out of 426 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sharon

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet leaked in one of our rooms and the shower drain was broken and overflowed onto the bathroom floor. When asked to fix the issue or be moved to another room, we were told no and given a bunch of towels to mop up the water with. Should WE be responsible for mopping up toilet water? Both other rooms had the heater running at 85 and the fan on high for 6 hours before the room was even reasonably warm, and this is from someone who grew up in NH.
Stayed 1 night in Apr 2024

4/10 Poor

Lisa

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
No one in the office for personal service. Not friendly. Cold room. Poor parking lot.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Apr 17, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Kenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As expected and staff was very friendly. Thank you!
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 17, 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location was perfect. Room was clean and the microwave and frigde was a plus.only thing that wasn't good was the shower didn't drain well. It filled up pretty quicky and took forever to drain. Overall I recommend the place if you ate on a budget.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Carlos, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Scott

Traveled with family and small children
Good beds, clean shower, fridge clean and worked well. Very pleased
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi ScottThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

John, Elkhart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are currently renovating.. some rooms are already done.. new TVs.. new beds.. new bathrooms.. everything was comfortable and clean.. for the price I was expecting less lol.. I went from staying one night.. to three.. just couldn't beat it so close to the canyon!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi John,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

10/10 Excellent

Kristanya Femela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Would recommend
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 29, 2024
Hi Kristanya,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Leander

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay newly renovated.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Leander,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel 6 seems like they doing some remodeling and our room was very nice. Modern, clean, and comfy. Do recommend and will stay again
Response from Brand Experience Team on Jan 30, 2024
Hi Nicholas, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Shelly

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Motel 6 I've stayed in! immaculate, quiet, great location and friendly staff. Best bet!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi DianaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Motel 6 is immaculately clean, run by a pleasant couple and right in the most convenient location in WIlliams. This is a perfect home base for exploring the Grand Canyon area and filled with nice shops, a variety of restaurants and friendly locals. We will certainly return here to stay!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi DianaWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Mayur

Stayed 1 night in Dec 2023

10/10 Excellent

Rey

Stayed 2 nights in Dec 2023

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and just an overall great spot to stay at for a goodnights rest and not having to break the bank! The locations makes it so easy to walk around Williams and use as a basecamp for exploring the Grand Canyon, Sedona and flagstaff! Will definitely be back again!
Response from Brand Experience Team on Dec 23, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

CESAR

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities
heating system too noisy
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 12, 2023
Hi Jorge, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Armando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't have any complaints, our stay here was exellent plus the area was a non smoke and well located🙂 what I didn't like was that I had lo leave 😁 fell in love with Williams, will definitely come back and stay here al motel 6
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Armando,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

gregory

Traveled with family
Disliked: Amenities
Average room, clean and good staff. Con: very thin blankets and uncomfortable pillows
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Gregory,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

10/10 Excellent

JOYCE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and efficient
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi JoyceThanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was very clean, mattress was comfortable. Fixtures in the be bathroom needed repair along with holes in the wall. Noisy people upstairs.
Stayed 16 nights in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Linda,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

10/10 Excellent

Laurent

Stayed 3 nights in Nov 2023

8/10 Good

Zoltán

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A simple, but cléean motel, close to the Route 66 and the sights of Williams. Cléose to Grand Canyon
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 21, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good value for the price

2/10 Terrible

Todd

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower didn’t drain. Could not lock the entry door. Linens old. Property dirty and messy.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 7, 2023
Hi Todd, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Tina

Stayed 1 night in Sep 2023

10/10 Excellent

Johan

Stayed 1 night in Apr 2023

4/10 Poor

maryia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel is on the "worse" side - room was okay, had a fridge and microwave which is good. A grocery store and stores/restaurants around walking distance from this place. Not enough coffee in the morning, a small thing the motel could do - but didn't care to refill the coffee pot. We overheard a couple doing a complain to the reception about them having bed bugs in their room and having the worst night of their life. Personally, we had no bed bugs (well, I hope) but it still left a bad impression on us. Also, they have construction all over the place and the pictures doesn't fit the place at all. It looks like a basic motel. All motels in that area seemed to look like that - but this motel could up their game with having at least some coffee ready and not having bed bugs in rooms. Also, please redo the caulk around the sink, it looks horrendous lol *Don't expect much from this place
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Maryia, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very helpful. I left a hotel around the corner, the Cellia Hotel, in the middle of the reservation because nobody Celilia was there in reception, and Motel 6 Williams treated me like a guest, after the other hotel was totally unhelpful. If you reserve at Celilia, cancel it and go down the block to Motel 6.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 26, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Charles

Stayed 4 nights in Aug 2023

8/10 Good

Susanna, Tolleson

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more pillows on bed but great stay
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Susanna, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

10/10 Excellent

Robert

Business traveler
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Stayed 1 night in Jul 2023

8/10 Good

Chuck

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

4/10 Poor

Roger

Stayed 1 night in Jul 2023

8/10 Good

anthony

Traveled with partner, Traveled with family
Great location
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 3, 2023
Hi Anthony,Thank you for positively rating your stay!!Maz K.#Team6

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

jimmie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to downtown, clean and friendly. Some minor problem with parking while some unites were being remodeled
Stayed 2 nights in Jul 2023

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were close to all the activities we wanted to do. Much was within walking distance.
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on Jul 19, 2023
Hi George,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Susan

Stayed 1 night in Jun 2023

8/10 Good

nannette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, property and room clean. The only thing I didn’t like was the chair in the room - it was very uncomfortable
Stayed 4 nights in Jun 2023
Response from Nancy Y. on Jul 7, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Rita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fooled by remodeled.
Check in was fast, nice guy. Checked into room 111, downstairs right at the end, nice remodeled room, the bed are so hard, can feel the springs on the mattress, no light switch above the sink, the bed board below the mattress was sticking out, kept jabbing my knees on it, while walking by, had a hard time falling asleep, since bed was so hard, woke with hip and back pain, woke to the sewer stink, was coming from the restroom, think it was coming from the shower drain, went to work, called from work, to let them know about my issues, had language barrier with the lady I talked to, Tried booking another room elsewhere, was told no refund, and all the rooms were booked at Days inn. Had to buy extra cushion for our beds. Didn’t have a choice, with lodging, so we made it work. Maybe remodeled, but beds are still hard, and restroom stinks…
Stayed 5 nights in Jun 2023
Response from Nancy Y. on Jul 7, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Stanley

Stayed 2 nights in Jun 2023

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
thank you
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 28, 2023
Hi Richard,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Jeremiah

Stayed 1 night in Jun 2023

10/10 Excellent

STEPHANE

Stayed 1 night in Jun 2023

8/10 Good

Joellen

Stayed 1 night in Jun 2023

8/10 Good

Yiang

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Response from Brand Experience Team on Jun 16, 2023
Hi Yiang, Thank you for positively rating your stay!! Maz K. #Team6