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Reviews of Canyon Country Inn

2.5 out of 5
Canyon Country Inn
442 W Route 66, Williams, AZ

Reviews

8.0

Very Good

Rating 10 - Excellent. 350 out of 1001 reviews" "
Rating 8 - Good. 401 out of 1001 reviews" "
Rating 6 - Okay. 140 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 51 out of 1001 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Carlos

Traveled with family
Disliked: Cleanliness, staff & service
Rooms were not very clean. The sink was cloged up and the bed had hair in it.Staff was not to helpful asked for more toilet paper and never got it.The area around it was good and had many dining and shopping options.Over all a poor quality but if your looking for a place to stay with no luxury what so ever its here.
Stayed 1 night in Apr 2024

10/10 Excellent

Eduardo

Stayed 1 night in Mar 2024

2/10 Terrible

Yan

Stayed 1 night in Feb 2024

2/10 Terrible

Kathie

Stayed 1 night in Jan 2024

8/10 Good

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness, the old look style, the quietness. The over all look of the hotel. I didn't like the stairs.
Stayed 1 night in Dec 2023

8/10 Good

winton

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Hannah

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The room was spacious.
Stayed 1 night in Dec 2023

10/10 Excellent

Doug

Stayed 4 nights in Dec 2023

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quaint and lovely hotel, qw would come back to it.
Stayed 1 night in Nov 2023

10/10 Excellent

LL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming & Clean
Charming room in downtown Williams. Clean room. Friendly front desk staff. A few things didn't work (one light, and the TV was not connected to the remote), but these were minor.
Stayed 1 night in Nov 2023

6/10 Okay

Maria

Disliked: Property conditions & facilities, room comfort
Cute on the outside...
The venue was convenient to town. Room was OK. No kleenex, no shampoo or conditioner. no bottled water on site or ice. bed was on a metal box that made a clunking sound when you got in or out. (Honeymooners stay away!!)
Stayed 1 night in Nov 2023

8/10 Good

Frederick

Traveled with family
This Inn was clean and had everything we needed for our stay and was close to the railway station for the ride to the Grand Canyon. The only negative at all was the fact that the shower water flow was not quite the best snd we would have liked to have had some facial tissue in our room. very good overall.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kathryn A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Melanie, Surprise

Liked: Cleanliness, property conditions & facilities
Great location, pleasant workers, noisy bed.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
A comfy small room, like staying at Grandma’s house. Clean and basic but all you need for a good nights sleep. They really could use an ice machine though.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small but clean!
The room was very small and we didn't have any night tables, but managed without them. Our TV didn't work - but I had my computer and did have internet. Manager was very friendly, room was clean and in a pretty quiet area. Breakfast was not as good or abundant as some other hotels. Not bad for one night - price was right.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Low budget lodging
Positives: The area is quiet. Great location for Route 66, Bearizona, and Grand Canyon. Cheap place to stay. Negatives: The room was not clean. The floor had not been cleaned in awhile (really noticeable around the mini fridge.) I told the front desk the linens were dirty with noticeable hairs on them. The bed coverings looked and smelled like they had not been washed in some time. Bathroom towels also didn’t look the cleanest. After some discussion they grudgingly agreed to come by with clean sheets and one set of towels. I pulled the pillows (except for one which I used my own pillowcase) and bed coverings off as they did not seem very clean. I pointed out the dirty bathroom towels. The two men said the towels were new (bought 3 weeks prior.) They did not look new at all. I used the cleanest towels they had. Although the price is cheap, I would NOT recommend staying here unless you don’t care about cleanliness or comfort. Book elsewhere.
Stayed 2 nights in Sep 2023

8/10 Good

Erlandas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and friendly, however breakfast options are very poor. The use of fitted sheets on the mattress would make a better choice for comfort instead of flat sheets.
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
It was clean and comfortable and an easy walk to everywhere we wanted to go. No frills. Only bad thing was that no one was in the office when my parents got there. We had to call for them to get someone there. Parents had to wait 30 minutes. Not sure what the disconnect was.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Had an issue but was resolved quickly. Near the train track.
Stayed 1 night in Sep 2023

10/10 Excellent

Donna

Stayed 3 nights in Jul 2023

10/10 Excellent

daniel

Stayed 1 night in Aug 2023

8/10 Good

Diane

Liked: Cleanliness, staff & service
The location is perfect for walking to dinner and shops. Train comes by a few times after midnight but it’s part of the charm of Williams. No ice machine, but Safeway is walkable. And the room has a great little fridge freezer.
Stayed 1 night in Aug 2023
Response from sp on Aug 6, 2023
thank you

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable beds. Easy walk to downtown Williams. Manager Sunny was friendly and informative.
Stayed 2 nights in Jul 2023
Response from sp on Aug 6, 2023
thank you

10/10 Excellent

??

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from sp on Aug 6, 2023
thank you

10/10 Excellent

Cathrine

Stayed 1 night in Jun 2023
Response from sp on Jun 24, 2023
thank you

8/10 Good

Nina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was friendly and helpful. King room was quaint with country decor. Close to stores and restaurants. Right on Route 66. There was a route 66 event going on so we were able to enjoy all the classic cars. Light Breakfast and coffee was available but we didn't stay for it.
Stayed 1 night in Jun 2023
Response from sp on Jun 24, 2023
thank you

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was just like what was advertised, no surprises. The staff was very friendly and helpful. We also received one night reservation fee back as we had to shorten our stay.
Stayed 3 nights in Jun 2023
Response from sp on Jun 24, 2023
thank you

10/10 Excellent

Emily

Stayed 1 night in Jun 2023
Response from sp on Jun 24, 2023
thank you

10/10 Excellent

Aimee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from sp on May 19, 2023
thank you

2/10 Terrible

R

Stayed 3 nights in Apr 2023
Response from sp on May 19, 2023
so sorry

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from sp on May 19, 2023
thank you

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from sp on May 19, 2023
thank you

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms were clean and very spacious. Beds were great! Would definitely stay here again.
Stayed 1 night in Mar 2023
Response from sp on Mar 23, 2023
thank you

6/10 Okay

Kathryn

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
very basic
Good location, nice little town with lots of cute shops and good restaurants. The bed was comfortable. No extras and no microwave. The in room coffee single cup bags were like drinking brown water. Only 1 chair and the place is in desperate need of TLC and updating. For the price if all you are doing is sleeping and showering, it's fine. The owner was accommodating.
Stayed 2 nights in Mar 2023
Response from sp on Mar 16, 2023
thank you

8/10 Good

ANDREA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, all the basics necessary to have a nice stay close to Sedona, Grand Canyon and Flagstaff. Great find for the price! Plenty within walking distance. Would stay here again.
Stayed 4 nights in Mar 2023
Response from sp on Mar 16, 2023
thank you

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employee who greeted us was very nice and able to assist us canceling one of our reservations. He came by the next day to check on us too. Rooms were clean and had what we needed. We go every year and stay here!
Stayed 2 nights in Feb 2023
Response from sp on Mar 11, 2023
thank you

4/10 Poor

Matthew

Disliked: Property conditions & facilities, room comfort
Awful mattress
I genuinely could not sleep on the abysmal mattress provided. It was old, lumpy, and sagged terribly. It ruined my entire following day.
Stayed 1 night in Feb 2023
Response from sp on Mar 11, 2023
i am so sorry

10/10 Excellent

Tim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really helpful and friendly
Stayed 1 night in Jan 2023
Response from sp on Mar 11, 2023
thank you

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Comfortable bed, clean, quiet room even though it was next to the street. Withing walking distance of restaurants and shopping. Cozy old school motel.
Stayed 1 night in Sep 2022
Response from sp on Mar 11, 2023
thank you

8/10 Good

Theron

2/10 Terrible

karla

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The main attraction is the Polar Express it ends 9:30 pm at that time there’s no one at the front desk. Only a phone number no one picks up, I had to go to another hotel DON’T GO THERE

10/10 Excellent

Theresa

Stayed 1 night in Dec 2022

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable!
The room was a basic, no frills room but very clean! The bed was comfortable, hot water and big towels and the heater worked great which was important since it got down to the 20's at night. The Inn was within walking distance of the Train Depot and the main street through town. Again, very basic, no frills but I would stay here again!
Stayed 2 nights in Nov 2022

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2022

6/10 Okay

Jan

Traveled with partner
Disliked: Staff & service
I made a reservation at this property and I was told when I arrived, that there wasn't a reservation for me and that there weren't any rooms available.
Stayed 1 night in Nov 2022

10/10 Excellent

Lenore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vintage and nicely decorated. Staff friendly and efficient!!
Stayed 1 night in Nov 2022