Ratings based on 1,177 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona

Nice hotel and close to downtown Williams

Posted Feb 15, 2015
We enjoyed the heated pool and breakfast in the morning. The beds were comfortable and the room was large enough to accommodate all 4 of us comfortably. Only complaint is the bathroom was very small, but we didn't spend much time in the room so it didn't bother us too much.
3 out of 5
by A verified traveler

i got what i paid for.

Posted Dec 26, 2014
Pros: protection from the elements
Cons: just a nicer welcome
Location: it was close to everything, but it is a small town.
i didn't not pay for a four star hotel. i got exactly what i paid for. the food was good, the rooms were clean, the pool was warm. the front desk guy could use a personality, but no one is perfect.....
Comment from Hotel Management
Jan 2, 2015 by Manager, Hotel Management
Hello Dori, Thank you for so candidly sharing your thoughts about the service you received from our front desk staff. We appreciate your feedback, this will certainly be used as reference to tap our team of our orientation to provide an inviting ambiance to our guests, quality and affordable accommodation. I hope we could have a chance to serve you again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom El Paso

Good choice

Posted Dec 24, 2014
This was our choice based on the indoor pool. It was on edge of town but still close enough to walk to Polar Express and dinner.
Comment from Hotel Management
Dec 26, 2014 by Manager, Hotel Management
Hello, We are glad to know that you find staying with us of good choice and pleased that we have sufficed your accommodation preference. Thank you for your business, we hope to see you again soon.
4 out of 5
Recommended
for Families
by A verified travelerfrom Las Vegas, NV

Perfect for short stay.

Posted Dec 15, 2014
Great hotel for one-night stay with kids for Polar Express visit. Room is spacious enough for all of our stuff with enough space for the kids to spread out.
Comment from Hotel Management
Dec 21, 2014 by Manager, Hotel Management
Hello Stacy, Thank you so much for your kind words about your recent visit in our hotel. Please know that we value your business your complete satisfaction is our goal to achieve. Thank you for letting us know that we have met your satisfaction. We will do our best to make your next stay another pleasant experience. Thank you for your business.
2 out of 5
by A verified traveler

Way to much noise!!!!

Posted Dec 15, 2014
Pros: the bed
Cons: Let people know this is a place for sleep. If they want to have kids out of control do it at home. Not at the hotel!!!
Location: It was a good location
There were people in hall ways making noise. Kids were running up and down the hall. YELLING all hours of the night. I normally can sleep through anything, but not this.
Comment from Hotel Management
Dec 21, 2014 by Manager, Hotel Management
Hello, We appreciate your business and I apologize for the uncomfortable experience you faced during your stay. I will accelerate your concerns so that this is addressed accordingly and handled appropriately in the future. I hope we could have another chance to serve you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2014
Excellent place to relax before/after visiting the canyon and environs
Comment from Hotel Management
Dec 3, 2014 by Manager, Hotel Management
Hello, Thank you so much for your compliments, rating and review about your recent stay in our hotel. it is wonderful to know that we have accomplished our goal to provide you a comfortable place to rest during your trip. We will be more than happy to have you again in the near future. Thank you for your business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Last minute room reservation, Williams Arizona.

Posted Nov 25, 2014
we took our kids to Williams Arizona for the christmas train experience and made reservations at Comfort Inn pretty much last minute. When we arrive in Williams there was an abundance of hotels motels in town we were pleasantly surprised that this particular hotel what's top quality considering the price was so reasonable. We were treated at the door buy a woman who is very accommodating the room was clean and comfortable. We will surely be staying at the Comfort Inn Williams on our next visit.
Comment from Hotel Management
Dec 3, 2014 by Manager, Hotel Management
Hello Mike, Thank you so much for your compliment on the services and quality of accommodation you and your family received from us. Your feedback score will continue to motivate our team to stay committed in our goal for excellence. Thank you for your business, we will be truly delighted to have you again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom A

Good location and full American breakfast a plus

Posted Nov 24, 2014
Visited family so excellent location and reasonable price
Comment from Hotel Management
Nov 28, 2014 by Manager, Hotel Management
Hello Terry/Sue, Thank you for your kind words complimenting the quality of service, breakfast and the convenience of our location. Your positive feedback ensures our effort have paid off. We will make sure you will continue to enjoy the value and quality of accommodation you enjoyed with us. We look forward to see you again soon.
4 out of 5
Recommended
for Families
by glendafrom Ca

Will stay again

Posted Nov 24, 2014 on Hotels.com
Great location.. Hotel very comfortable..
Comment from Hotel Management
Jan 31, 2015 by Manager, Hotel Management
Hello Glenda, Thank you for making our hotel your choice to stay. It is a great pleasure for us knowing that you approved of our effort to make your stay a pleasant experience. Thank you again for taking the time to share this experience.
5 out of 5
Recommended
for Families
by Philippefrom Los angeles

Very good

Posted Nov 22, 2014 on Hotels.com
Just a great place
Comment from Hotel Management
Jan 31, 2015 by Manager, Hotel Management
Hello Philippe, Thank you for your business and for taking the time to share your thoughts about your recent visit in our hotel. I am glad that you had a great time with us. We look forward to serve you again soon.