Ratings based on 834 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Aug 19, 2014
Near route 66, you can walk to city center. Peaceful
4 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable n clean place to stay

Posted Aug 16, 2014
Nice place. Only a block away from Safeway which open from 5am, very convenient to grave something to eat and drinks to the Grand Canyon and back from Grand Canyon.
5 out of 5
Recommended
for Everyone
by A verified traveler from lawndale ca

Williams trip hotel

Posted Aug 11, 2014
hotel was easy to get to on 66 staff was very nice
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Quiet and Clean

Posted Aug 8, 2014
Pros: quiet
Cons: Some of the common areas could be updated. Carpet was worn and dirty on the stairs.
Location: restaurants, shopping, route 66, Grand Canyon
We stayed here after a visit to the Grand Canyon. The rooms were pleasant and clean. Indoor pool was very nice. Would definitely recommend this hotel for those staying in this area.
3 out of 5
by A verified traveler

Posted Aug 3, 2014
Pros: Rooms
Cons: Staff
Hotel nice but front desk staff not friendly or helpful
Comment from Hotel Management
Aug 17, 2014 by Manager, Hotel Management
I am deeply sorry that you were not completely satisfied during your stay because of the customer service that did not meet your expectations. We hope you will give us another opportunity to serve you better on your next visit to Williams as I assure you this matter will be accelerated in order to address your concern accordingly. Thank you for your business and for bringing your concerns to our attention.
Comment from Hotel Management
Aug 17, 2014 by Manager, Hotel Management
Hello, I am deeply sorry that you were not completely satisfied during your stay because of the customer service that did not meet your expectations. We hope you will give us another opportunity to serve you better on your next visit to Williams as I assure you this matter will be accelerated in order to address your concern accordingly. Thank you for your business and for bringing your concerns to our attention.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great place to stay on route to the Grand Canyon

Posted Aug 2, 2014
Pros: Very convenient close to the town, reception staff very pleasant. Rooms had a fridge and microwave if you wanted to bring your own supplies.
Williams is an ideal place to stay if you are planning a trip to the Canyon, about an hours drive gets you to the South rim. The town is easy walking distance from the hotel, be sure to stop in Sultanas for $4 cocktails, best bloody Mary's ever! This bar dates from the 1870's and is full of nostalgia from that era, including an old theatre/dance hall! We had a fantastic meal in the Red Raven, the most tenderest steak I have ever eaten!
Comment from Hotel Management
Aug 17, 2014 by Manager, Hotel Management
Hello Miss Kelly, Thank you for sharing your experience and how you enjoyed your stay in Williams. I am hoping you will come stay with us again on your next visit to Grand Canyon. We value your business.
Comment from Hotel Management
Aug 17, 2014 by Manager, Hotel Management
Hello Miss Kelly, Thank you for sharing your experience and how you enjoyed your stay in Williams. I am hoping you will come stay with us again on your next visit to Grand Canyon. We value your business.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Posted Jul 29, 2014
Very clean. Breakfast could be a little better. Staff was friendly.
Comment from Hotel Management
Jul 30, 2014 by Manager, Hotel Management
Hello zumbamama, Thank you very much for your kind words for our hotel and for our customer service. Your perfect feedback score for us is truly rewarding and will surely add as motivation to our team to stay focused and maintain the quality of service you enjoyed. I will submit your comment about the breakfast selection to our management. I am sure they they will evaluate this matter to address accordingly. We look forward to your next visit in our hotel soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

NIce hotel in a nice little town.

Posted Jul 1, 2014
We enjoyed our stay in Williams. The hotel was in a nice location and it was a great place to stay. The staff was nice and I liked that there was a laundry facility.
Comment from Hotel Management
Jul 3, 2014 by Manager, Hotel Management
Hello Miss Lisa, Thank you for choosing to stay in our hotel. I am glad that our laundry facility has served you well. We appreciate your time in sharing your experience with us and taking note of the efficiency of our team. I hope we could have another chance to provide you accommodation on your next visit to Williams.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2014
No street noise, just a few late night door slams & some yelling. Otherwise pretty quiet. Typical continental breakfast. Decent pool & hot tub. Clean room.
Comment from Hotel Management
Jun 30, 2014 by Manager, Hotel Management
Hello, I apologize for the discomfort caused you by the activities from other guests during your stay. Please do not hesitate to call the attention of our staff should you have concerns on your next stay. I assure you that they will attend to you promptly. Thank you for completing the survey for our hotel and for your feedback. I hope to serve your next breakfast again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Best stay close to Grand Canyon

Posted Jun 28, 2014
Pros: Location location location.
Cons: More friendly and welcoming front desk staff.
Location: It was all about the Grand Canyon for us.
The hotel is at the western edge of town, which is to say about six blocks from town center. This helps with keeping the noise level down. The room was well appointed but the noise level inside the hotel was a bit high due to a travel group of teenagers. Breakfast was well done and the staff kept it stocked and cleaned nicely. The front desk staff was slight abrupt upon check-in and when we asked for minor assistance.
Comment from Hotel Management
Jul 3, 2014 by Manager, Hotel Management
Hello, Please know that we truly appreciate your time in sharing your recent experience about your stay with us. I am glad that you enjoyed our breakfast selection. I apologize however about the noise from other guests I will bring your comments to our management so that this will be corrected and handled differently in the future. I hope you will come stay with us again soon.