Ratings based on 841 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from West Bend. WI

Average hotel good location.

Posted Aug 23, 2014
Average size room, average cleanliness, lumpy beds. Overall the facility does show its age. Very pleasant staff.
Comment from Hotel Management
Aug 25, 2014 by Manager, Hotel Management
Hello JP, Thank you for staying at Comfort Inn and for taking note of the hospitality and efficiency of our staff. We appreciate your comments regarding our accommodations, please know that your comments will be sent to our management in order to address this matter accordingly. I hope that your next stay with us will be worthy of your high rating. Thank you again and we look forward for your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from Calgary AB

Short Drive To Grand Canyon Railway

Posted Aug 22, 2014
Location: It was raining out so we didn't get much of a chance to experience much of the surroundings
We recently stayed at the Comfort Inn as we had booked a trip to the Grand Canyon with the Grand Canyon Railways. This hotel is a short drive to the railway station and offers a continental breakfast in the morning which was OK. We really didn't spend much time in the room but it was quiet and clean and that was important to us. This is an economical hotel that isn't fancy.
Comment from Hotel Management
Aug 26, 2014 by Manager, Hotel Management
Hello Miss Sandy, Thank you for your time in completing the survey for our hotel. I am glad that you find the room we have provided you clean and quiet, sufficing your need. Please know that we use our guests feedback to monitor the quality of services we provided our guests and reference as we continue to strive for excellence. Your satisfaction is important to us.
Comment from Hotel Management
Aug 26, 2014 by Manager, Hotel Management
Hello Miss Sandy, Thank you for your time in completing the survey for our hotel. I am glad that you find the room we have provided you clean and quiet, sufficing your need. Please know that we use our guests feedback to monitor the quality of services we provided our guests and reference as we continue to strive for excellence. Your satisfaction is important to us.
5 out of 5
Recommended
for Everyone
by A verified traveler from ut

Very nice Hotel

Posted Aug 22, 2014
Pros: Clean
Cons: Not writing a part of this review and just do the rating.
Location: Grand Canyon
Good. I wrote enough. This is the third time it asked me to write more. I'll never write a review for you again.
Comment from Hotel Management
Aug 25, 2014 by Manager, Hotel Management
Hello, I appreciate your response to our request to let us know your level of satisfaction on the services you received during your stay with us. Thank you for so candidly letting us know that this is the last review you will be giving us. Nevertheless, we will continue to to provide you the accommodation you truly deserve for making Comfort Inn your choice of hotel. We value your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Aug 19, 2014
Near route 66, you can walk to city center. Peaceful
Comment from Hotel Management
Aug 23, 2014 by Manager, Hotel Management
Thank you for taking the time to write this review Valeria. We are so glad that you enjoyed the location. We truly appreciate your business and look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable n clean place to stay

Posted Aug 16, 2014
Nice place. Only a block away from Safeway which open from 5am, very convenient to grave something to eat and drinks to the Grand Canyon and back from Grand Canyon.
Comment from Hotel Management
Aug 22, 2014 by Manager, Hotel Management
Thank you for taking the time out to share this review. We are very glad that you enjoyed our convenient location and found your stay overall to be enjoyable. We hope you will come back to see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from lawndale ca

Williams trip hotel

Posted Aug 11, 2014
hotel was easy to get to on 66 staff was very nice
Comment from Hotel Management
Aug 23, 2014 by Manager, Hotel Management
Thank you Douglas for the 5 star rating! Such a compliment to know that you had a great experience and that you found our location so convenient. I hope we will get the chance to serve you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Quiet and Clean

Posted Aug 8, 2014
Pros: quiet
Cons: Some of the common areas could be updated. Carpet was worn and dirty on the stairs.
Location: restaurants, shopping, route 66, Grand Canyon
We stayed here after a visit to the Grand Canyon. The rooms were pleasant and clean. Indoor pool was very nice. Would definitely recommend this hotel for those staying in this area.
Comment from Hotel Management
Aug 23, 2014 by Manager, Hotel Management
Carmen, Thanks for taking the time to share your experience. It is so wonderful to know that everything was so enjoyable including our pool. Your recommendation is the highest compliment we can receive so thank you and we hope to serve you again very soon.
3 out of 5
by A verified traveler

Posted Aug 3, 2014
Pros: Rooms
Cons: Staff
Hotel nice but front desk staff not friendly or helpful
Comment from Hotel Management
Aug 17, 2014 by Manager, Hotel Management
I am deeply sorry that you were not completely satisfied during your stay because of the customer service that did not meet your expectations. We hope you will give us another opportunity to serve you better on your next visit to Williams as I assure you this matter will be accelerated in order to address your concern accordingly. Thank you for your business and for bringing your concerns to our attention.
Comment from Hotel Management
Aug 17, 2014 by Manager, Hotel Management
Hello, I am deeply sorry that you were not completely satisfied during your stay because of the customer service that did not meet your expectations. We hope you will give us another opportunity to serve you better on your next visit to Williams as I assure you this matter will be accelerated in order to address your concern accordingly. Thank you for your business and for bringing your concerns to our attention.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great place to stay on route to the Grand Canyon

Posted Aug 2, 2014
Pros: Very convenient close to the town, reception staff very pleasant. Rooms had a fridge and microwave if you wanted to bring your own supplies.
Williams is an ideal place to stay if you are planning a trip to the Canyon, about an hours drive gets you to the South rim. The town is easy walking distance from the hotel, be sure to stop in Sultanas for $4 cocktails, best bloody Mary's ever! This bar dates from the 1870's and is full of nostalgia from that era, including an old theatre/dance hall! We had a fantastic meal in the Red Raven, the most tenderest steak I have ever eaten!
Comment from Hotel Management
Aug 17, 2014 by Manager, Hotel Management
Hello Miss Kelly, Thank you for sharing your experience and how you enjoyed your stay in Williams. I am hoping you will come stay with us again on your next visit to Grand Canyon. We value your business.
Comment from Hotel Management
Aug 17, 2014 by Manager, Hotel Management
Hello Miss Kelly, Thank you for sharing your experience and how you enjoyed your stay in Williams. I am hoping you will come stay with us again on your next visit to Grand Canyon. We value your business.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Posted Jul 29, 2014
Very clean. Breakfast could be a little better. Staff was friendly.
Comment from Hotel Management
Jul 30, 2014 by Manager, Hotel Management
Hello zumbamama, Thank you very much for your kind words for our hotel and for our customer service. Your perfect feedback score for us is truly rewarding and will surely add as motivation to our team to stay focused and maintain the quality of service you enjoyed. I will submit your comment about the breakfast selection to our management. I am sure they they will evaluate this matter to address accordingly. We look forward to your next visit in our hotel soon.