Ratings based on 887 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rockford, Il

Nice hotel and breakfast

Posted Nov 21, 2014
Pros: The included breakfast was very good. Nothing fancy but the facilities was kept clean, and stocked. Choices where typical but good.
Cons: Actually nothing comes to mind. For the price, convenience, and condition I was quite satisfied.
Location: Downtown Williams is very short drive or easy walk. Lots of mid priced restaurants and shops. It was fun though touristy. But I was a tourist.
Everything was nice. No problems with anything. Room was clean and everything worked. Had a refrigerator. Bathroom nice and clean. Morning breakfast and USA Today newspaper include and was good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the railroad

Posted Nov 17, 2014
It's a decent room for the price we paid and pretty close to all the places we needed to see.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom maine

nice hotel near downtown and near the train depot

Posted Nov 16, 2014
Cons: The outside appearance of the room doors could be improved. The bottoms of the doors could use a good cleaning and new paint.
The room was clean and the bed was very comfortable and the breakfast was very good.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom COLORADO

Decent hotel near Grand Canyon

Posted Oct 31, 2014
Pros: Breakfast and pool
Cons: Owner needs to replace carpet on stairs. IT WAS FILTHY!!!
Location: Williams is a nice little Route 66 town with lots of shops and decent restaurants. Would recommend CRUISERS!
This hotel was Ok except for the carpet on the stairs which was just FILTHY.
Comment from Hotel Management
Nov 5, 2014 by Manager, Hotel Management
Hello Mr. Ray, Thank you for the opportunity to serve you when you visited Grand Canyon. We appreciate candid comments from our guests Your comment about the quality of clean in our carpet is already called to the attention of housekeeping team. Trust that this is addressed accordingly. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfort Inn Near Grand Canyon

Posted Oct 25, 2014
Pros: I'd like to come back to stay in this comfort Inn again.
Cons: The registration process was too long-front desk man looked at my credit card for more than 7 minutes and directed me to park too far from the rooms.
Location: It's near the Grand Canyon, however, it took us more time to locate the hotel location is it's a bit off the major lodging circle.
Free hot breakfast offering starting from 7am, that really saved us time without going out to find place to eat to start the day. There are easily connected free high-speed Internet access. Rooms were clean, comfortable and cozy.
Comment from Hotel Management
Oct 29, 2014 by Manager, Hotel Management
Hello, Thank you for your positive review about your recent visit in our hotel. It is our goal to offer our guest comfortable, inviting place to stay. We are delighted to know that we have accomplished our task and we have met your approval. Allow us to serve your next breakfast on your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pretty rooms

Posted Oct 8, 2014
Pros: The rooms are a nice size, the bathrooms are well appointed and the staff was nice and helpful.
Cons: The breakfast was cold when we got there about 8:30. They need to keep the food warmer. The hot water for tea/cocoa was just warm, too.
Location: It is an easy drive to the Grand Canyon, Williams is a nice town with a lot of nice shops and there is a zip line.
The rooms are pretty, the hotel was hard for me to find but I have a hard time with directions on my own. I called the hotel and then was able to find it easily.
Comment from Hotel Management
Oct 16, 2014 by Manager, Hotel Management
Hello, Thank you very much for your shared thoughts about your stay. I will share your feedback to the team as I am certain they too will be more than happy to know that we have successfully provided you accommodation. Thank you for your business, I hope to serve you again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

Nice Hotel in a Quiet Town

Posted Oct 1, 2014
Pros: It was convenient to I40 and the staff was very helpful.
Cons: The breakfast.
Location: Williams is about a 1 hour drive from both the Grand Canyon and Flagstaff.
This hotel was clean, quiet and quite comfortable. The staff was friendly and very helpful. The breakfast was not the best I've had. The best thing I can say about it was it was free. Williams is a quiet town and there are not a lot of things to do in the evenings. The Red Raven is a great restaurant for dinner. We ate there two times and were very pleased.
Comment from Hotel Management
Oct 6, 2014 by Manager, Hotel Management
Hello Mike, It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. I have shared your compliments with our staff and your comments on our breakfast services. We look forward to welcoming you back during your next stay in the area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Central City KY

Near the Grand Canyon

Posted Sep 29, 2014
Pros: The hotel is very clean, the decor up-to-date; the beds comfortable.
Location: The hotel is located on the main street in Williams which is very convenient to all the Route 6 shops and eating establishments.
We were pleasantly surprised to have such nice accommodations in the small town of Williams, AZ.
Comment from Hotel Management
Oct 4, 2014 by Manager, Hotel Management
Hello Miss Darlene, Thank you very much for the opportunity of having your business. I am very grateful to know that our team has successfully provided your accommodation needs in our hotel. Trust that we will work closely to be able to be consistent in the quality of services we provide to all of our guests. We value your business and your satisfaction is very important to us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Costa Rica

Nice hotel. Staff not so friendly.

Posted Sep 25, 2014
Pros: The room and pool area. Good breakfast.
Cons: May the the staff (I only had contact with one of them)
Location: Good location, near of the main restaurants in Williams and about 40 min from the Grand Canyon.
The hotel is nice, the room was perfect: clean and confortable. Nice decoration in room. The pool area is clean and nice. The staff was not so friendly but it was ok. Good breakfast.
Comment from Hotel Management
Sep 28, 2014 by Manager, Hotel Management
Hello Mr. Oscar, I am so sorry that that you were not pleased with the manner you were attended by our front desk staff. Trust that this will be evaluated and addressed accordingly. I am glad that you were comfortable with the quality of clean in the room and you liked the breakfast served. I hope we could have a chance to serve you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, about and hour away from the G. C.

Posted Sep 24, 2014
The best part is the breakfast. It is so convenient to grab breakfast before heading out for the day.
Comment from Hotel Management
Sep 25, 2014 by Manager, Hotel Management
Hello, Thank you for your time to share your experience and for taking note of your satisfaction with the breakfast we served. It is wonderful to know that we have another satisfied guest and it brings fulfillment to us. We look forward to your next visit.