Ratings based on 1,149 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom Las Vegas, NV

Perfect for short stay.

Posted Dec 15, 2014
Great hotel for one-night stay with kids for Polar Express visit. Room is spacious enough for all of our stuff with enough space for the kids to spread out.
2 out of 5
by A verified traveler

Way to much noise!!!!

Posted Dec 15, 2014
Pros: the bed
Cons: Let people know this is a place for sleep. If they want to have kids out of control do it at home. Not at the hotel!!!
Location: It was a good location
There were people in hall ways making noise. Kids were running up and down the hall. YELLING all hours of the night. I normally can sleep through anything, but not this.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2014
Excellent place to relax before/after visiting the canyon and environs
Comment from Hotel Management
Dec 3, 2014 by Manager, Hotel Management
Hello, Thank you so much for your compliments, rating and review about your recent stay in our hotel. it is wonderful to know that we have accomplished our goal to provide you a comfortable place to rest during your trip. We will be more than happy to have you again in the near future. Thank you for your business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Last minute room reservation, Williams Arizona.

Posted Nov 25, 2014
we took our kids to Williams Arizona for the christmas train experience and made reservations at Comfort Inn pretty much last minute. When we arrive in Williams there was an abundance of hotels motels in town we were pleasantly surprised that this particular hotel what's top quality considering the price was so reasonable. We were treated at the door buy a woman who is very accommodating the room was clean and comfortable. We will surely be staying at the Comfort Inn Williams on our next visit.
Comment from Hotel Management
Dec 3, 2014 by Manager, Hotel Management
Hello Mike, Thank you so much for your compliment on the services and quality of accommodation you and your family received from us. Your feedback score will continue to motivate our team to stay committed in our goal for excellence. Thank you for your business, we will be truly delighted to have you again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom A

Good location and full American breakfast a plus

Posted Nov 24, 2014
Visited family so excellent location and reasonable price
Comment from Hotel Management
Nov 28, 2014 by Manager, Hotel Management
Hello Terry/Sue, Thank you for your kind words complimenting the quality of service, breakfast and the convenience of our location. Your positive feedback ensures our effort have paid off. We will make sure you will continue to enjoy the value and quality of accommodation you enjoyed with us. We look forward to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rockford, Il

Nice hotel and breakfast

Posted Nov 21, 2014
Pros: The included breakfast was very good. Nothing fancy but the facilities was kept clean, and stocked. Choices where typical but good.
Cons: Actually nothing comes to mind. For the price, convenience, and condition I was quite satisfied.
Location: Downtown Williams is very short drive or easy walk. Lots of mid priced restaurants and shops. It was fun though touristy. But I was a tourist.
Everything was nice. No problems with anything. Room was clean and everything worked. Had a refrigerator. Bathroom nice and clean. Morning breakfast and USA Today newspaper include and was good.
Comment from Hotel Management
Nov 28, 2014 by Manager, Hotel Management
Hello Bob, Thank you so much for your kind comments and review regarding your most recent stay with us. is heartwarming to hear of how our efforts to please you with the quality of clean, services, comfort and convenience have been successful. Thank you for your compliment on the breakfast served as well. We will do our best to offer you consistent quality of accommodation on your future visits.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the railroad

Posted Nov 17, 2014
It's a decent room for the price we paid and pretty close to all the places we needed to see.
Comment from Hotel Management
Nov 27, 2014 by Manager, Hotel Management
Hello Rocky, Thank you very much for your compliment on the convenience and comfort you experienced when you stayed with us. I am glad that you find the price/rate reasonable for a decent room to rest. We are glad your stay was comfortable and we look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom maine

nice hotel near downtown and near the train depot

Posted Nov 16, 2014
Cons: The outside appearance of the room doors could be improved. The bottoms of the doors could use a good cleaning and new paint.
The room was clean and the bed was very comfortable and the breakfast was very good.
Comment from Hotel Management
Nov 28, 2014 by Manager, Hotel Management
Hello Jim, Thank you for letting us know of your approval on the services, accommodation and breakfast you received when you visited us. Thank you for your business, trust that we will continue to strive to maintain the quality and value of the services you enjoyed. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Suomi

Rauhallinen hotelli Grand Canyonin lähistöllä

Posted Nov 12, 2014
Huone oli siisti ja osittain remontoidun oloinen. Huoneessa oli hyvänkokoinen jääkaappi ja mikro. Vuoteet olivat todella mukavat. Huoneeseen ei kuulunut ääniä ulkopuolelta. Hotellissa oli lämmitetty uima-allas ja pore-allas. Ainoa miinus oli omituinen aamupala. Leivän päälle oli vain voita ja monet jutut olivat makeita. Parin minuutin kävelyn päässä oli kauppa josta kävimme itsellemme voileipätarpeet ja muuta syötävää.
Comment from Hotel Management
Nov 28, 2014 by Manager, Hotel Management
Hello Liris, Thank you for detailing your satisfaction on the quality of services, accommodation and basic amenities we have provided for your convenience. Thank you very much for the time you took to share your experience with us. It is a huge accomplishment for our team having to please our guests with the quality of services we provided. We hope to serve you again on your next vacation. Hei Liris, Kiitos yksityiskohtaisesti teidän tyytyväisyys palveluiden laatuun, majoitus ja perusmukavuuksien olemme tarjonneet avuksesi. Kiitos erittäin paljon aikaa otit jakaa kokemus meille. Se on valtava saavutus meidän tiimi ottaa miellyttää vieraille palvelujen laatua tarjosimme. Toivomme palvella sinua jälleen seuraava loma.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom COLORADO

Decent hotel near Grand Canyon

Posted Oct 31, 2014
Pros: Breakfast and pool
Cons: Owner needs to replace carpet on stairs. IT WAS FILTHY!!!
Location: Williams is a nice little Route 66 town with lots of shops and decent restaurants. Would recommend CRUISERS!
This hotel was Ok except for the carpet on the stairs which was just FILTHY.
Comment from Hotel Management
Nov 5, 2014 by Manager, Hotel Management
Hello Mr. Ray, Thank you for the opportunity to serve you when you visited Grand Canyon. We appreciate candid comments from our guests Your comment about the quality of clean in our carpet is already called to the attention of housekeeping team. Trust that this is addressed accordingly. We look forward to your next visit.