Ratings based on 852 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Nice hotel. Staff not so friendly.

Posted Sep 25, 2014
Pros: The room and pool area. Good breakfast.
Cons: May the the staff (I only had contact with one of them)
Location: Good location, near of the main restaurants in Williams and about 40 min from the Grand Canyon.
The hotel is nice, the room was perfect: clean and confortable. Nice decoration in room. The pool area is clean and nice. The staff was not so friendly but it was ok. Good breakfast.
Comment from Hotel Management
Sep 28, 2014 by Manager, Hotel Management
Hello Mr. Oscar, I am so sorry that that you were not pleased with the manner you were attended by our front desk staff. Trust that this will be evaluated and addressed accordingly. I am glad that you were comfortable with the quality of clean in the room and you liked the breakfast served. I hope we could have a chance to serve you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, about and hour away from the G. C.

Posted Sep 24, 2014
The best part is the breakfast. It is so convenient to grab breakfast before heading out for the day.
Comment from Hotel Management
Sep 25, 2014 by Manager, Hotel Management
Hello, Thank you for your time to share your experience and for taking note of your satisfaction with the breakfast we served. It is wonderful to know that we have another satisfied guest and it brings fulfillment to us. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Value stay in convenient location

Posted Sep 23, 2014
Pros: Very comfy bed and great breakfast
Cons: Check out staff member could have shown a little more interest in her role!
Fantastic breakfast and comfy room easy location to Grand Canyon
Comment from Hotel Management
Sep 23, 2014 by Manager, Hotel Management
Hello, Thank you for your kind feedback for our hotel. Please know that your satisfaction completes our business. We will continue to strive to be able to provide you the best value services consistently. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice relatively new hotel right on Old Route 66

Posted Sep 17, 2014
This hotel appears to be relatively new and the rooms are clean an fresh. It is quiet right on the edge of town. Within 5 minutes of the Grand Canyon Railway depot and downtown restaurants.
Comment from Hotel Management
Sep 19, 2014 by Manager, Hotel Management
Hello, Your positive feedback for our hotel will truly motivate our team to work harder and aim to be the best in the business. Thank you for your choice to stay in our hotel. Your satisfaction is very important to us. Thank you for your business and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Route 66. Good spot an hour south of Grand Canyon

Posted Sep 12, 2014
Pros: Fairly new, very professional reception staff. Room was clean and fresh. Hotel paintwork was unusually sloppy with light fittings etc splattered.
Cons: Bit more effort by management. Staff & hotel excellent.
Location: Great spot for folk following old Route 66. Decent quality leather gift shops. Near east-west interstate linking to Grand Canyon road 1hr north.
Accom in Grand Canyon is very pricey so headed south for an hour. Too far if you want to return next day. Walked into old town centre and had a nice steak. Next morning enjoyed the shopping on Route 66 and at Grand Canyon Railroad Station. Hotel was just the job with only one late night train to remind you where you were!
Comment from Hotel Management
Sep 16, 2014 by Manager, Hotel Management
I am glad that you found our accommodations to be comfortable and our service to be welcoming. We are also very happy that you found our location to be convenient. We're glad you had a great time with us and we look forward to serving you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from st. louis, MO

Posted Sep 5, 2014
Georgia at the front desk was so pleasant and helpful. She gave us coupons for local restaurants and a little history of some of them along with a clear map of where they were.
Comment from Hotel Management
Sep 6, 2014 by Manager, Hotel Management
Thank you very much for choosing our hotel. It was a great pleasure to serve you and it is very nice from you to mention our staff. Their main satisfaction is to please our guests. It'll be a pleasure to welcome you again.
4 out of 5
Recommended
for Families
by A verified traveler from San Diego, CA

Close to Grand Canyon

Posted Sep 2, 2014
We stayed for 2 nights. Overall, the experience was pleasant. Rooms were clean and the complimentary breakfast was good. It is an hours drive from GC which was what we were looking for.
Comment from Hotel Management
Sep 4, 2014 by Manager, Hotel Management
Thank you for the positive review of our hotel. We are very pleased that you enjoyed your stay at our hotel and that our staff exceeded your service expectations. We hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from West Bend. WI

Average hotel good location.

Posted Aug 23, 2014
Average size room, average cleanliness, lumpy beds. Overall the facility does show its age. Very pleasant staff.
Comment from Hotel Management
Aug 25, 2014 by Manager, Hotel Management
Hello JP, Thank you for staying at Comfort Inn and for taking note of the hospitality and efficiency of our staff. We appreciate your comments regarding our accommodations, please know that your comments will be sent to our management in order to address this matter accordingly. I hope that your next stay with us will be worthy of your high rating. Thank you again and we look forward for your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from Calgary AB

Short Drive To Grand Canyon Railway

Posted Aug 22, 2014
Location: It was raining out so we didn't get much of a chance to experience much of the surroundings
We recently stayed at the Comfort Inn as we had booked a trip to the Grand Canyon with the Grand Canyon Railways. This hotel is a short drive to the railway station and offers a continental breakfast in the morning which was OK. We really didn't spend much time in the room but it was quiet and clean and that was important to us. This is an economical hotel that isn't fancy.
Comment from Hotel Management
Aug 26, 2014 by Manager, Hotel Management
Hello Miss Sandy, Thank you for your time in completing the survey for our hotel. I am glad that you find the room we have provided you clean and quiet, sufficing your need. Please know that we use our guests feedback to monitor the quality of services we provided our guests and reference as we continue to strive for excellence. Your satisfaction is important to us.
Comment from Hotel Management
Aug 26, 2014 by Manager, Hotel Management
Hello Miss Sandy, Thank you for your time in completing the survey for our hotel. I am glad that you find the room we have provided you clean and quiet, sufficing your need. Please know that we use our guests feedback to monitor the quality of services we provided our guests and reference as we continue to strive for excellence. Your satisfaction is important to us.
5 out of 5
Recommended
for Everyone
by A verified traveler from ut

Very nice Hotel

Posted Aug 22, 2014
Pros: Clean
Cons: Not writing a part of this review and just do the rating.
Location: Grand Canyon
Good. I wrote enough. This is the third time it asked me to write more. I'll never write a review for you again.
Comment from Hotel Management
Aug 25, 2014 by Manager, Hotel Management
Hello, I appreciate your response to our request to let us know your level of satisfaction on the services you received during your stay with us. Thank you for so candidly letting us know that this is the last review you will be giving us. Nevertheless, we will continue to to provide you the accommodation you truly deserve for making Comfort Inn your choice of hotel. We value your business.