Ratings based on 1,519 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable room and beds

Posted May 11, 2015
Great place to stay and pet friendly Very comfortable beds
Comment from Hotel Management
May 21, 2015 by GuestServices, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
The hotel staff were excellent. From the time we arrived until we checked out. They were fully booked. Everyone, including us, seemed to be staying there for the NAU graduation. The staff still went out of their way to make us feel comfortable. My only complaint would be the noise when the heater kicked on. Other then that it was perfect.
Comment from Hotel Management
May 21, 2015 by GuestServices, Hotel Management
Thank you for choosing the DoubleTree by Hilton when visiting Flagstaff for NAU graduation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2015
This place is wonderful! Clean, spacious, and comfortable!
Comment from Hotel Management
Apr 28, 2015 by GuestServices, Hotel Management
Thank you!
3 out of 5
by A verified traveler

Noisy Heater

Posted Apr 10, 2015
Pros: Nice lobby and friendly staff.
Cons: Fix the heating system.
Everything was good about the hotel stay with the exception of the noise the heater made each time it started. I asked about this when I checked-out and was told it was a known problem throughout the hotel that they are working to fix. I am a very sound sleeper and the noise was loud enough to wake me every time it started. I would only recommend this hotel if you confirmed that this issue had been resolved.
Comment from Hotel Management
Apr 14, 2015 by GuestServices, Hotel Management
We are working on it! Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
The hotel location is good. The room does not have microwave. Restaurants are fine, little pricy for the location.
Comment from Hotel Management
Apr 8, 2015 by Guest Services, Hotel Management
So glad you found our location convenient. Note that we do have several microwaves available upon request for a nominal fee. Please call guest services to request upon arrival. Thank you for your valuable feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Apr 5, 2015
Easy to find and in a good location. Better Hotel for our last night of our road trip'
Comment from Hotel Management
Apr 8, 2015 by Guest Services, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom j

Nice place in flagstaff

Posted Apr 4, 2015
With 3 kids and a dog, this hotel was very comfortable... The staff were amazing and helpful... We would stay here again for sure
Comment from Hotel Management
Apr 8, 2015 by Guest Services, Hotel Management
Thank you for the recommendation.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ga

Spring Break

Posted Apr 4, 2015
Room too warm, but beds nice and room was clean. Close to nice restraunts and Starbucks. Bathroom was spacious. We ate at Beaver St Brewery which was excellent!
Comment from Hotel Management
Apr 8, 2015 by Guest Services, Hotel Management
Thank you for spending Spring Break with us at the DoubleTree.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Birthday Getaway

Posted Apr 3, 2015
The staff here was excellent. Everyone from the front desk to the cleaning staff to the bartenders were all very friendly. We met 2 bartenders (Julie & David) during our stay that were great conversationalists, & made you smile. The room was cleaned every day, & the gas fireplace was nice to sit next to in the sitting area downstairs after an adventurous day. The only drawback on the hotel was the elevators. Some would describe them as painfully slow. I only see that as a problem if you are in a hurry, & the stairs are always a healthy alternative.
Comment from Hotel Management
Apr 8, 2015 by Guest Services, Hotel Management
We appreciate your feedback and thank you for spending your birthday getaway with us.
5 out of 5
Recommended
for Families
by A verified travelerfrom Wisconsin

Nice hotel with good rating.

Posted Apr 1, 2015
Location: Flagstaff. Passing through on spring break with our daughter. Went shopping and walked around town. Hit an Italian restaurant for dinner - excellent.
Very nice hotel. Our only complaint was our window view. Loved the lobby area. Loved the warm cookies upon arrival. Staff was very accommodating.
Comment from Hotel Management
Apr 8, 2015 by Guest Services, Hotel Management
Thank you for the 5 star review. Please know that guests are welcome to request specific guestrooms/views upon check-in and based on availability our team is always happy to accommodate.