Ratings based on 1,521 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2015
Hotel staff very accomodating. I would recommend tbe hotel place a sign by the elevator to keep the noise down or be mindful of rooms that are right by the elevator. That area seemed to be a gatheri g point and it was very noisey.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2015
Very nice stay. Hotel staff nice. The stay was a good one. I would definitely recommend
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable room and beds

Posted May 11, 2015
Great place to stay and pet friendly Very comfortable beds
Comment from Hotel Management
May 21, 2015 by GuestServices, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
The hotel staff were excellent. From the time we arrived until we checked out. They were fully booked. Everyone, including us, seemed to be staying there for the NAU graduation. The staff still went out of their way to make us feel comfortable. My only complaint would be the noise when the heater kicked on. Other then that it was perfect.
Comment from Hotel Management
May 21, 2015 by GuestServices, Hotel Management
Thank you for choosing the DoubleTree by Hilton when visiting Flagstaff for NAU graduation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2015
This place is wonderful! Clean, spacious, and comfortable!
Comment from Hotel Management
Apr 28, 2015 by GuestServices, Hotel Management
Thank you!
3 out of 5
by A verified traveler

Noisy Heater

Posted Apr 10, 2015
Pros: Nice lobby and friendly staff.
Cons: Fix the heating system.
Everything was good about the hotel stay with the exception of the noise the heater made each time it started. I asked about this when I checked-out and was told it was a known problem throughout the hotel that they are working to fix. I am a very sound sleeper and the noise was loud enough to wake me every time it started. I would only recommend this hotel if you confirmed that this issue had been resolved.
Comment from Hotel Management
Apr 14, 2015 by GuestServices, Hotel Management
We are working on it! Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
The hotel location is good. The room does not have microwave. Restaurants are fine, little pricy for the location.
Comment from Hotel Management
Apr 8, 2015 by Guest Services, Hotel Management
So glad you found our location convenient. Note that we do have several microwaves available upon request for a nominal fee. Please call guest services to request upon arrival. Thank you for your valuable feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Apr 5, 2015
Easy to find and in a good location. Better Hotel for our last night of our road trip'
Comment from Hotel Management
Apr 8, 2015 by Guest Services, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom j

Nice place in flagstaff

Posted Apr 4, 2015
With 3 kids and a dog, this hotel was very comfortable... The staff were amazing and helpful... We would stay here again for sure
Comment from Hotel Management
Apr 8, 2015 by Guest Services, Hotel Management
Thank you for the recommendation.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ga

Spring Break

Posted Apr 4, 2015
Room too warm, but beds nice and room was clean. Close to nice restraunts and Starbucks. Bathroom was spacious. We ate at Beaver St Brewery which was excellent!
Comment from Hotel Management
Apr 8, 2015 by Guest Services, Hotel Management
Thank you for spending Spring Break with us at the DoubleTree.