Ratings based on 617 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Elevators NOT Working

Posted May 24, 2015
Pros: Room clean and comfortable
Cons: Elevators need to work
6th floor room for $200 a night and elevators not working both nights we were there. Windows screwed shut so they could not be opened to get in some of that wonderful Flagstaff air. Won't stay there again! Internet reception spotty at best.
4 out of 5
Recommended
for Families
by A verified travelerfrom flagstaff az.

nice hotel close to campus

Posted May 13, 2015
Had a great trip. Hotel had good breakfast, but we stayed 3 days and every day the food was the same. We did not get our room cleaned until the last day. I know it was a busy time with graduation. overall stay was good . We would stay again next year.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Tucson, AZ

Good business trip hotel, convenient location

Posted May 8, 2015
Cons: Breakfast--it's OK but not great. Scrambled eggs don't taste like fresh eggs.
Location: Close to restaurants, right on NAU campus.
I was in Flagstaff for business & appreciated the business center with computers & laser printers. The front desk was happy to FAX some documents for me free of charge which was very helpful. Breakfast offers hot and cold items--it was OK but not outstanding. Free drinks and soup/salad was nice in evening but it is only available 5:30-7pm and my work hours prevented me from enjoying this except on the evening I arrived. Beds comfortable & room spacious. Generally very quiet. When a dog barking/howling in room below me, front desk was v quick in contacting the absent owner & making sure they returned to quiet the dog. Pet owners: hotel policy is that you can't leave your pets by themselves in the room b/c of such issues. Parking garage w/skywalk on level 2 convenient.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alb

Posted Apr 28, 2015
Loved this place! Attentive staff with a fine facility.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TX

Great way to visit NAU

Posted Apr 25, 2015
Great hotel right on campus. Great room, awesome breakfast and happy hour.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 20, 2015
Clean, functional, seemingly well-run hotel, right on the edge of Northern Arizona University campus - and close to downtown restaurants and shops. Free breakfast and evening snacks, drinks a plus. Suite was perfect for family travel with kids.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Apr 14, 2015
Pros: Staff was great
Cons: Although there is a parking garage with a covered walkway, I was not fond of the hike from garage to hotel.
Location: Near everything
Check in was fast and staff was friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice family friendly hotel

Posted Apr 10, 2015
Stayed for 2 nights. Comfortable rooms. Covered garage parking. Great complimentary breakfast buffet and complimentary evening drinks (wines, cocktails, beer included) and dinner (hot dogs, pasta, soup, baked potato etc). If you want a better dinner, there is a good bar and grill restaurant across the street.
3 out of 5
by A verified traveler

Just O.K.

Posted Apr 9, 2015
Pros: The people who worked there.
Cons: Good deep cleaning.
Location: Great.
My room was dirty. It needed a good scrubbing. Also saw a maid swishing a floor in another room with the rag on her foot. The bathroom was clean and the bed comfortable. However, smudges and stains around the room gave me that creepy feeling. They served breakfast which was o.k but free. The girl behind the counter was very nice. They had a reception which included free drinks...did not attend . People at the hotel were very friendly. Over all it would be a great place to stay if they gave it a good scrubbing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2015
Nice hotel, friendly staffs, very clean and most of all, excellent breakfast.