Ratings based on 604 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Omaha, NE

Great hotel for a family needing more than 1 room

Posted Jul 25, 2015
Great stay great amenities, live happy Hour and breakfast was above and beyond expectations.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 23, 2015
Nice hotel for families. This was just a quick stop for us between the Grand Canyon and Las Vegas so we weren't at the hotel for long, but the room was nice and just the right size for us. The breakfast in the morning was great, although it didn't start until 6:30am.
4 out of 5
Recommended
for Families
by A verified traveler from Orange County, CA

Overall We Were Happy

Posted Jul 19, 2015
The hotel and the rooms are smaller than other Embassy Suites that we've visited as well as the eating area. For afternoon snacks, there's plenty of room, but for breakfast, you sometimes have to be proactive in looking for a table first before getting your food. We went during the middle of summer, so it may not be as crowded during other times of the year. All of the staff members were very friendly, especially the bartenders who were super nice to my kids and even gave them an extra cherry with their Shirley Temples! The one thing I found odd was that the switch to turn on the light to the bathroom was outside the bathroom. WiFi was free which was great, and there was never any issue with finding a parking spot. So, overall we were happy with the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from s.r., Orlando

Very nice hotel.

Posted Jul 19, 2015
Great breakfast but small family room. My children appreciated pool and facilities.
Comment from Hotel Management
Jul 20, 2015 by ESGM, Hotel Management
Jana r, Thank you for taking the time to provide feedback about your recent stay. I am happy to hear you enjoyed your stay, especially the great breakfast and pool. We look forward to seeing you again the next time you are in Flagstaff!
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Perfect room!

Posted Jul 17, 2015
Pros: Everything!!!
Location: Stayed here before we went to the Grand Canyon. It's a cute college town, and it is a beautiful area!!! It was close to shopping & food.
I loved the "suite" two TV's. We didn't have to fight over what to watch! Pool was clean and nice, and breakfast was amazing!! I will definitely stay here again! Great location also!!! The staff was so nice and friendly!! We had a 5 star stay!
Comment from Hotel Management
Jul 20, 2015 by ESGM, Hotel Management
thriftymom. Thank you for providing feedback about your recent stay. I am thrilled to hear you enjoyed your stay, especially the amazing breakfast! I will pass on your compliments to our staff. We look forward to seeing you again the next time you are in Flagstaff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Romo

Nice hotel to stay in and relax

Posted Jul 9, 2015
Nice hotel to stay and relax I was in the way from Florida to California my family and me take a night on embassies hotel and the next morning we get up to continue our way to California and we receive a complimentary breakfast that was very good experience
4 out of 5
Recommended
for Everyone
by A verified traveler from el centro, ca

Expected larger rooms

Posted Jul 6, 2015
I bedroom suite was nice but bedroom was small. The bed sizes were listed as queen but were more like a full size. Kureg coffee maker in suite very nice touch. Excellent breakfast, especially made to order omelets and fresh hashbrowns. Hotel is close to restaurants, downtown., shopping, everything. Will stay again.
Comment from Hotel Management
Jul 7, 2015 by ESGM, Hotel Management
Ms. Vicky, Thank you for providing feedback about your recent stay. I am happy to hear you enjoyed your stay, especially the complimentary made-to-order breakfast! We do have two options for beds, king bedded rooms and 2 double bed rooms, we do not have queen bedded rooms. We look forward to seeing you again the next time you are in Flagstaff!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel - close to downtown

Posted Jul 2, 2015
Very helpful staff. Complimentary breakfast and drinks.
Comment from Hotel Management
Jul 7, 2015 by ESGM, Hotel Management
Thank you for providing feedback about your recent stay. I am so happy to hear you enjoyed your stay, especially the complimentary made-to-order breakfast and free evening reception. We look forward to seeing you again the next time you are in Flagstaff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, NH

Good base for Grand Canyon

Posted Jul 2, 2015
Clean hotel with excellent breakfast (great cooked to order omelettes) and of course the Embassy Suites happy hour. Hotel in easy walk/ drive to many good restaurants.
Comment from Hotel Management
Jul 7, 2015 by ESGM, Hotel Management
Julian, Thank you for providing feedback about your recent stay. I am happy to hear you enjoyed your stay as a "basecamp" for your Grand Canyon trip. We look forward to seeing you again the next time you are in Flagstaff!
4 out of 5
Recommended
for Everyone
by A verified traveler

Really Nice Hotel

Posted Jun 25, 2015
Staff were really helpful and friendly, Facilities were all good, only an hours drive to The Grand Canyon and Meteor Crater....highly recommended