Ratings based on 592 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel - close to downtown

Posted Jul 2, 2015
Very helpful staff. Complimentary breakfast and drinks.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, NH

Good base for Grand Canyon

Posted Jul 2, 2015
Clean hotel with excellent breakfast (great cooked to order omelettes) and of course the Embassy Suites happy hour. Hotel in easy walk/ drive to many good restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler

Really Nice Hotel

Posted Jun 25, 2015
Staff were really helpful and friendly, Facilities were all good, only an hours drive to The Grand Canyon and Meteor Crater....highly recommended
5 out of 5
Recommended
for Everyone
by A verified traveler from Florda

Great service!

Posted Jun 18, 2015
The order to eat breakfast alone was worth the stay. The staff its very professional and willing to help with any need you might have.
Comment from Hotel Management
Jun 19, 2015 by ESGM, Hotel Management
Nikki, Thank you for providing feedback about your recent stay. I am so happy to hear you enjoyed your stay, especially the made to order breakfast! I will pass on your compliments to our staff. We look forward to seeing you again the next time you are in Flagstaff.
3 out of 5
by A verified traveler from Las Vegas

Great breakfast...needed maintainance

Posted Jun 16, 2015
Great towels and breakfast. Tub faucet wasn't attached to the wall...stuck way out. Nice but not $178 nice!
Comment from Hotel Management
Jun 18, 2015 by ESGM, Hotel Management
Thank you for taking the time to provide feedback about your recent stay. I am happy to hear you enjoyed our breakfast and our towels! I am so sorry that you had to deal with a maintenance issue during your stay. I hope you choose to stay with us again the next time you are in Flagstaff so we can make it up to you.
5 out of 5
Recommended
for Everyone
by A verified traveler

One Nighter

Posted Jun 13, 2015
The room was excellent. We asked the guy at the desk for a quiet room away from exterior doors, and he fixed us up with a great place at the end of the hall on third floor. The breakfast was amazing here. We had made to order omelettes and hashbrowns and they also had fresh fruit, yogurt, scrambled eggs, sausage, etc. We would stay again in a heartbeat! Very nice place!
Comment from Hotel Management
Jun 15, 2015 by ESGM, Hotel Management
Juli, Thank you for taking the time to provide feedback about your recent stay. I am so happy to hear you enjoyed your stay, especially our great breakfast! I am glad our front desk was able to provide you with a room that was perfect for you. We look forward to seeing you again the next time you are in Flagstaff!
5 out of 5
Recommended
for Everyone
by A verified traveler from H from Houston

Posted Jun 13, 2015
Great stay. Clean room. Great breakfast. Nicer than expected.
Comment from Hotel Management
Jun 15, 2015 by ESGM, Hotel Management
Thank you for providing feedback about your recent. I am so happy to hear you enjoyed your stay, especially the great breakfast. We look forward to seeing you again the next time you are in Flagstaff!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Nice hotel just a little worn. But I liked it.

Posted Jun 11, 2015
Enjoyed every moment . Charming location that's all I have to say.
Comment from Hotel Management
Jun 15, 2015 by ESGM, Hotel Management
Mike B, Thank you for taking the time to provide feedback about your stay. I am happy to hear you enjoyed your stay, especially the great location. We look forward to seeing you again the next time you are in Flagstaff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Nice hotel near a lot of restaurants.

Posted Jun 11, 2015
Overall very nice hotel. Breakfast was excellent. My only issue was that the thermostat didn't change the temperature in the room so it was freezing. However, that's better than being hot. Would definitely stay again.
Comment from Hotel Management
Jun 13, 2015 by ESGM, Hotel Management
Chad, Thank you for taking the time to provide feedback about your recent stay. I am so happy to hear you enjoyed your stay, especially the free made to order breakfast. I apologize that you had issues with your thermostat during your stay. We look forward to seeing you again the next time you are in Flagstaff.
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Posted Jun 11, 2015
Pros: managers reception and breakfast buffet, always a clean room
only stayed here over night traveling from Page to Scottsdale, as always a clean comfy room! Always enjoy the Managers cocktail reception!!
Comment from Hotel Management
Jun 13, 2015 by ESGM, Hotel Management
Thank you so much for providing feedback about your recent stay. I am so happy to hear you enjoyed your stay, especially the Manager's reception! We look forward to seeing you again the next time you are in Flagstaff.