Ratings based on 440 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
82% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Find somewhere else if you can.

Posted Oct 15, 2014
Two night stay at this hotel proved disappointing. Had booked the Inn and was stuck in the Motel across the street. Shower is about 2 foot square fiberglass enclosure. Don't plan to bend over to wash lower legs or feet! Shower head is positioned at about 5'5", so if you are shorter than this, it will shower you fine. Otherwise, well, get creative... The room is just big enough for the bed and a bag on the floor. If you just need a place to close your eyes, this will do. The cleaning staff I came in contact with was pleasant.
1 out of 5
by A verified traveler from Ann Arbor

Lack of features

Posted Oct 14, 2014
No place to plug in devices Bathroom cold because there is no heating vent Lighting very very poor Only a few TV channels Very poor noise insulation- you can hear everything in neighboring units
2 out of 5
by A verified traveler from TX

Lost my pants in ghost motel...

Posted Oct 13, 2014
Pros: Restaurant. Ghost like appearance.
Cons: Anti-theft for stuff left in room. Pave and light the parking lot please!
Location: Relatively cheaper place to stay for visiting Grand Canyon South Rim.
This is an "unforgettable" experience. The registration and the rooms are not in one place. The rooms are hundreds of yards across the road away from the check-in lodge. The parking lots are unpaved. No light on the lots at night. Rooms are wood-like, making you feel like some abandoned ghost motel. The bedrooms is so small can only contain a queen bed. Strange noises come out during the night, probably due to the thermal expansion and contraction of wood materials. I left my pants on my bed in the morning, when I was back in the evening, my pants were gone. They promised to investigate that but never did. Their lodge decorates like Halloween. Their restaurant is the only food place in that little town, which is not bad, but a 18% tip is forced. Generally, this is a very special experience though not satisfactory.
1 out of 5
by A verified traveler from Ontario, Canada

disappointed

Posted Oct 4, 2014
Cons: Need to repair shower handles so water will not drip all night long. Office was notified the first morning but nothing got fixed for the second night.
Staff were very helpful but the room was located 0.5 km away. No chair to sit in and no phone to call the main building in case of emergency or to request information and services. Parking lot was unlit at night. Restaurant at the main Inn was satisfactory but added an 18.5% gratuity to the meal.
2 out of 5
by A verified traveler from Ohio

Posted Oct 2, 2014
I'll start by saying that the beds were comfortable and the bedding good. I really liked the granite around the bathroom sink - nice touch. TV was a nice one. My husband had to repair the hot water handle in the tub and also put the toilet seat back on because it was coming off! Really cheap, small coffee maker which DID NOT work. This room was definitely NOT worth the amount of money we had to pay.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

decent hotel near grand canyon

Posted Sep 29, 2014
Pros: The room was nice and the bed was good.
Cons: Poor lighting going up the steps in this part of their property. Listing made it seem like it was in Williams, but it is 30 miles north.
Location: Near the Grand Canyon.
It was a good hotel that is 30 miles from the Grand Canyon, so it made it nice to get to the GC for sunrise. My room was nice, but it was away from their main property (across the street and about a block away).
3 out of 5
Recommended
for Everyone
by A verified traveler from Burbank, CA

Posted Sep 23, 2014
Pros: Clean, Comfortable, Near the Grand Canyon
Cons: Needs more electrical outlets in the room
Location: Halfway between Williams, AZ and the Grand Canyon
No comment at this time. Sorry... I don't do essay questions
3 out of 5
Recommended
for Everyone
by A verified traveler from Schweiz

Gutes Hotel für kleines Geld

Posted Sep 17, 2014
Pros: Günstig, Gut gelegen, Sauber
Location: Grand Canyon in 30 min zu erreichen
Für eine Reise zum Grand Canyon kann man diese Hotel empfehlen. Es ist sauber und sehr günstig gelegen. Die Zimmer sind ausreichend Gross, es gibt eine kleine Bar für den Abend und ein nettes Restaurant wo man auch mal einen Salat geniessen kann. Die Tankstelle mit dem Route 66 Shop ist auch sehenswert mit schicken Hot Rods vor der Tür. Mir hat es gefallen und ich würde wieder kommen.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2014
Very nice room, half an hour by car from Grand Canyon, nearest location except those inside the Grand Canyon
1 out of 5
by A verified traveler from NY state

Totally nonfunctional

Posted Aug 24, 2014
The staff was cold and had no customer service skills. The lights didn't work,but that was probably a good thing. It was harder to see how dirty the room and bathroom were. The towels were dirty andthreadbare. The curtains didn't close, we had to use chairs to hold them in place. Then the shower faucets were broken, the tub didn't drain,and even when we asked for service they never came. It was noisy, smelled funky, and is a total ripoff. We left in disgust ..horrible!