Ratings based on 357 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Central location to the Canyon

Posted Mar 26, 2015
Pros: location
The hotel was clean and the staff were very friendly. The Hotel is about 45 minutes from the canyon which made for a good central location. The resturant attached to the hotel is a buffet and was significnatly overpriced. I would avoid that and eat at one of the many resturants in town.
4 out of 5
Recommended
for Everyone
by A verified traveler

Grand Canyon Railway Hotel

Posted Mar 25, 2015
Location: Red Raven Restaurant is fabulous. Great service and delicious food.
Rooms clean and newly renovated. Very friendly staff. Only issue was a very offensive, musty odor in the west hallway as you walk in. It hits you like a ton of bricks and carries through to the second hallway. We ended up leaving a day early.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel withing walking distance to Williams

Posted Mar 25, 2015
Pros: Very comfortable beds and linen.
Cons: Wifi needs improvement and layout is confusing.
This was a nice hotel however it was insanely huge and difficult to navigate with few and far between elevators. The pool was nice but accessible only from the outside. There was leak in the sink in our bathroom and the room was not well vacuumed considering the long black hairs I found. The Wifi sucked. I couldn't get it in the room at all. Only could get it in the lobby and even then it was insanely slow. However, the room was very comfortable and the location fabulous. I highly recommend eating at the Pine Country in Williams for dinner and breakfast. Much cheaper than the Grand Depot Cafe.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfy

Posted Mar 18, 2015
Pros: Easy access to room, lobby, pool, etc
Cons: No drinks are allowed at the pool which really stinks.
Location: Rte 66 runs through downtown. We didn't do the train but we did eat at the Red Raven which we highly recommend.
Stayed here just one night. Room was freezing when we entered by that was an easy fix.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern California

Old West Style

Posted Mar 17, 2015
Beds were uncomfortable and sloapped quite a bit on both sides. Lobby and fireplace were grand and ornate and along with train station gave a nostalgic feel of the old west. The Bar at Spencer's pub was beautiful and the food good.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2015
One of the nicer hotels in the area for sure. Only thing is very longs twisting hallways to the rooms, do not recommend for those with mobility issue, easy to get lost around the many long hallways and turns. Rooms are clean, fine, just out dated. Location is good, close walk to downtown. Staff is nice, wifi is backwards slow.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington state

Going to the Grand Canyon train trip

Posted Mar 16, 2015
Pros: Everything was fine. Bar drinks, we had wine are very expensive, but worth seeing the back bar and ambience.
Cons: The Happy Hour menu could be improved with more choices.
Location: You can walk to restaurants on Route 66 and Pancho McCillicuddys was very good.
We stayed the night before and after our train trip to the Grand Canyon and it was very relaxing. No rushing to get to another hotel when you get back from the train trip at 5:30. Plenty of restaurants to walk to.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas

Odd architecture..Grand interior

Posted Mar 14, 2015
It took awhile to navigate the halls and the exterior isn't very impressive. The lobby, bar, coffee shop and bar are very welcoming and cozy. Williams is a fun little town but 55 miles from the Grand Canyon. Next time we will try to stay at the rim but no regrets staying at Grand Canyon Railway Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2015
The front desk staff was very friendly and helpful. Allowed for early check-in. Housekeeping was prompt with request and even did mid-day cleaning of room which was not requested. Would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

the stay was fine

Posted Mar 3, 2015
Pros: ok
Cons: no
Location: ok
fine--but we weren't able to see the Grand Canyon because of the snow & bad weather