Ratings based on 190 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Az

Close to NAU

Posted Oct 27, 2014
Very nice. Room was quiet and clean. The staff was super nice and helpful. Good breakfast and the staff were super pleasant and kept the food hot and the area clean. Pool and hot tub clean and nice. Room was quiet and very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from phoenix

Good spot for NAU visit!

Posted Oct 27, 2014
Check in was smooth, room was in good order, bed bug check, negatory! The bed has those nice bumps that make it comfy. AC has a nice noise-masking fan. Breakfast was ok, nothing very pressive, nice and clean, though. We'd come here again !
2 out of 5
by A verified traveler from Scottsdale, AZ

Noisy Room!!!!

Posted Oct 16, 2014
Pros: The staff was very nice, helpful and friendly.
Cons: Better insulated windows or some type of sound barrier from the freeway and roadways.
Location: Flagstaff. Love the area. Beautiful.
The room was so close to the freeway, the exit and the main road that we heard loud traffic all night. It was so loud that we didn't get sleep. It was slightly better for a small three to four hour window but still bad. Worst night of sleep I have ever had in a hotel. It was disappointing because we have always been happy with Hampton Inn Suites and this experience was just horrible.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, nice location

Posted Oct 13, 2014
Pros: Rooms were clean and fresh. Breakfast had a nice variety.
Cons: Ask for a room away from the staff laundry facilities. The staff arrives early and likes to chat.
The hotel was very clean and fresh. The location is convenient for those visiting with a car. Nice restaurants within walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2014
We were very tired when we arrived, but the room was comfortable and quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to NAU

Posted Sep 23, 2014
Not enough parking spaces. The hotel shares parking w/ two restaurants. Charged my credit card $50 for "incidentals" without telling me and when I asked them about it they said it would drop off after I checked out. Three days later it's still pending on my credit card.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Sep 22, 2014
Clean and comfortable. Nice friendly staff. Great free Hot breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2014
Best staff ever! Never had a nicer staff. Confortable rooms and very clean.
3 out of 5
Recommended
by Brad from Flagstaff AZ

Overpriced

Posted Jul 29, 2014 on Hotels.com
The staff was very friendly. The hotel lobby was nice but the rooms were overpriced for what they were. The mattress and pillows were terrible and uncomfortable.
4 out of 5
Recommended
by Carol from Phx

Nice location

Posted Jul 27, 2014 on Hotels.com
Room was clean, comfortable and spacious for our family of five. However the hide a bed was lacking. Enjoyed the breakfast. Staff very friendly and helpful. a/c broke on our 2nd night and it was quickly replaced and followed up with a goody bag. Very impressed with service. Will stay here again.