Ratings based on 304 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice location, easy access to freeway and town

Posted Jul 2, 2015
Location: Very close to NAU campus and easy access to snow bowl.
We enjoyed the pool and the exercise room. Breakfast was barely o.k. Room was comfortable, but the the road noise from the freeway was pretty loud at times
4 out of 5
Recommended
for Everyone
by A verified traveler

super convenient

Posted Jun 30, 2015
Pros: convenience
Cons: bathroom could be updated. You needed to be a contortionist to reach the t. paper.
Location: good location for good restaurants and sites
pleasant experience. parking was a little limited.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Room was quiet & relaxing.

Posted Jun 28, 2015
Our room was clean & nice. Even though the hotel was full our room was quiet & peaceful. I enjoyed my stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from NM

The hotel was clean and in a good location.

Posted Jun 26, 2015
We enjoyed the pool, fitness area and the staff was very nice
4 out of 5
Recommended
for Everyone
by A verified traveler from Paducah, KY

Watch for Debit Card Holds

Posted Jun 23, 2015
Pros: The pool was great and breakfast was good
Cons: Staff need to make guests aware of holds being put on their cards and give them a chance to opt out
Location: It was a quick drive to the Grand Canyon from the hotel taking a senic route.
Stopped for the night before heading to the Grand Canyon. Overall, the hotel was very nice. The room was comfortable and the pool was where we spent the most time. The breakfast was nice before heading out. One thing to watch out for is the $50 hold that was put on my debit card. I had to call the hotel the day after we left there to tell them to get rid of the hold. It still took another day for it to clear off my bank. The front desk staff did not tell me about any hold at check in and I was not pleased to find a hold for that much on my account while traveling.
5 out of 5
Recommended
for Everyone
by A verified traveler from RI

Posted Jun 19, 2015
great breakfast buffet, comfortable beds, friendly staff, convenient to area attractions, stores, restaurants, easy luggage transport negatives-small 2 person hot tub and small gym facility
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Great location and nice hotel

Posted Jun 15, 2015
Room was nice and very spacious. Hotel staff was friendly and helpful. Would definitely return to this location.
3 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Decent Enough

Posted Jun 15, 2015
We booked three rooms. Ours was a suite with jacuzzi tub. Some freak incident caused a water pipe to burst in the middle of the night, and we were the lucky recipients of weird noises coming up through our tub all night which made it difficult to sleep. When I tried to call the front desk, the phone wouldn't work. I used my cell phone instead. When I went to the front desk to inquire about a new room they acted like it was no big deal. The woman didn't apologize and said: "yeah, they looked at the alarm on the wall and found the prickly right away and fixed it". I had to ask to speak to the manager, whom was very friendly and gave me a free nights stay for next time. The room was nice, the pool was refreshing, and the spa was nice. The front desk staff could be a little more friendly, especially if a traveler runs into a problem. I appreciate the manager's attempts to smooth things over and will go back for my free visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from Mpls, MN

Posted Jun 14, 2015
Just stayed one night. Moderately priced room was large in size with average furnishings. Bed was fairly comfy. Towels were a little scratchy. Good breakfast that was included with the price of the room. Friendly staff. Hotel is located near busy roads, so there was a fair amount of road noise in our room. The way the hotel is positioned on the block it was difficult to access the road entrance and parking was a bit challenging.
5 out of 5
Recommended
for Everyone
by A verified traveler from herington,ks

Good hotel

Posted Jun 10, 2015
Pros: I like all Hampton hotes
Cons: A little different breakfast, but I am being picky.
Location: I really liked the location close to lot of things.
I always like Hampton hotels, three years ago I went to Las Vegas they went out of their way, even here they work hard.