Ratings based on 625 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Calif

Air conditioner ceased around midnight; no sleep!

Posted Jun 29, 2015
Hotel had good rating but for almost $300 one expects AC in working order. Management cancelled charges and we're grateful for that.
Comment from Hotel Management
Jul 3, 2015 by Toby, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. I'm truly sorry to hear about the a/c troubles. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from E

Close to everything. Great place to stay

Posted Jun 29, 2015
We went up for the day and enjoyed our stay. Jessica at the front desk was very kind and helpful. We will definitely be back.
Comment from Hotel Management
Jul 3, 2015 by Toby, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from santa rosa CA

Close to Lowell Observatory & Grand Canyon

Posted Jun 17, 2015
Pros: The coffee and a muffin were available in the morning without charge. The breakfast in some hotels is included as an amenity, but was $10 here.
Cons: It was generally quiet, except for the occasional slamming door in the early morning.
Location: Lowell Observatory. Grand Canyon.
Although no shuttle available, hotel had a cab for pick-up and return to Flagstaff airport. Flagstaff was within walking distance and with a vehicle, many attractions like the Observatory and museum were nearby. The Grand Canyon was about a 90 min. drive and other points of interest were between one hour and three hours drive away, i.e. the painted dessert.
Comment from Hotel Management
Jun 30, 2015 by Toby, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff
5 out of 5
Recommended
for Everyone
by A verified traveler from Amsterdam

Goede tussenstop richting Grand Canyon

Posted Jun 16, 2015
Pros: Netheid van hotel en eetgelegenheden en winkels in de buurt.
Cons: n.v.t.
Location: Grand Canyon 1,5 uur rijden. Walmart, Denny's, IHOP en andere winkels op 5 minuten rijd-afstand.
Ontzettend luxe hotel. Vriendelijk personeel. Nette, ruime kamer voor 4 personen. Voldoende voorzieningen in en rondom hotel.
Comment from Hotel Management
Jun 30, 2015 by Toby, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis,TN

Glowing Fireplace

Posted Jun 8, 2015
Pros: The rooms were very nice and I loved the fire in the lobby.
The hotel was beautiful with the fireplace glowing in the lobby. The rooms were spacious and had everything that you needed. The cool temperatures and breezies were terrific. We really enjoyed our stay at the Hilton Garden Inn.
Comment from Hotel Management
Jun 30, 2015 by Toby, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice but could use some updating

Posted Jun 4, 2015
Beautiful town & convenient locations to area shops and restaurants. We enjoyed the stay. Room was comfortable but could stand to be updated.
Comment from Hotel Management
Jun 30, 2015 by Toby, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff
5 out of 5
Recommended
for Everyone
by A verified traveler from Phila.,PA

Great hotel excellent Staff -

Posted Jun 4, 2015
Lovely design w central pool area and surprisingly good restaurant. Great staff. Overall very comfortable
Comment from Hotel Management
Jun 30, 2015 by Toby, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff
5 out of 5
Recommended
for Everyone
by A verified traveler from Oro Valley, AZ

Nice and quiet

Posted May 30, 2015
Great service! Friendly staff. I hope to stay there again.
Comment from Hotel Management
Jun 30, 2015 by Toby, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very friendly staff

Posted May 27, 2015
Pros: Very friendly staff.
Cons: Slightly understaffed as the same staff were on check-in and the bar!
Location: Good location close to restaurants and Wallmart.
Overall enjoyed our stay a lot. Better location than previous hotel as close to restaurants. Comfortable room and very clean.
Comment from Hotel Management
Jul 3, 2015 by toby, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice hotel in Flagstaff.

Posted May 17, 2015
Stayed for one night. Accommodations were nice, one of the rooms was slightly dated, however overall it was a very nice, clean hotel with great amenities. Other guests were noisy watching tv and slamming doors even late at night, so the management may want to enforce guests being respectful of one another. The staff was great, very nice and accommodating. Would definitely stay here again.