Ratings based on 558 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Jan 20, 2015
I was very impressed with this hotel and I have stayed in over 20 hotels over the past year. The staff was incredibly kind and helpful, and the room was very comfortable. The breakfast was also excellent. Perhaps most significant of all, I left my iPhone charger in the room. I called the hotel three days later, they located it, and mailed it to me in Pennsylvania. Overall this hotel is truly outstanding.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mesa az.

Great location

Posted Jan 12, 2015
Everything good. the beds little hard but you can sleep. Buffet awesome for the price. Everything nice and neat.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good experience

Posted Dec 29, 2014
Pros: Staff
Cons: Location a bit far out
We had a one night stay. Staff were very attentive. Rooms comfortable and clean. Breakfast was good although there was a $9.99 charge. Needed to take the car to the downtown area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wheaton, Illinois

Convenient place.

Posted Dec 24, 2014
Awesome experience! Everything was closed to our escapades.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chandler, AZ

Great hotel.

Posted Dec 22, 2014
Clean and quiet hotel near the interstate. Friendly, knowledgeable, and professional staff.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2014
What you'd expect from a Garden Inn. Staff were nice and facilities were clean and in good working order - but a little outdated.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Laguna Beach, CA

Typical chain motel off Interstate

Posted Nov 27, 2014
Pros: Nothing much really. Close to a Coco's I guess.
Cons: Remodel rooms
Location: Cocos in the same parking lot which was handy. Walmart just a block away. Easy interstate access. Close to NAU
Its just ok. Usually, I stay in nicer hotels but there isn't much of a choice in Flagstaff. Its one of those cookie cutter chains off the Interstate. Rooms need to be remodeled. Our room had that annoying room air conditioner that makes more noise all night than actually blows air. Linens are below average. Good to stay in for one night on a long trip I guess when you just sleep and leave.
2 out of 5
by A verified traveler

Dirty and noisy

Posted Nov 25, 2014
Pros: Location
Cons: Cleanliness and noisiness
Location: Just down the street from NAU.
The hotel had the previous guest's leftovers still in the fridge and trash on the counter. :-( Our room was directly across from the elevator so our sleep was interrupted by incoming and outgoing guests. On top of it the toilets are so loud, they can wake you out of a dead sleep. :-( :-( It's not fun to know when your neighbors are using the toilet.
4 out of 5
Recommended
for Everyone
by A verified traveler

great location! Very nice staff!!

Posted Nov 24, 2014
Pros: indoor pool...clean lobby and rooms!
Cons: parking and entrance door locations are a little hard when hotel gets busy...not a lot of door options from parking lot.
Location: North Pole Experience and Polar Express in Williams
great! nice staff and clean lobby! We went to the North Pole Experience and it was so fun!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Carolina

Well located. Very helpful staff. Nice comfortable

Posted Nov 10, 2014
We were vacationing in Flagstaff to see parks and the Grand Canyon. The staff was very helpful. The location was close to the interstate and restaurants. The room was very comfy and clean. We actually had other reservations at another hotel but I cancelled them to stay here. The breakfast was convenient and good. There was a fireplace in the lobby and a pantry for small food and drink items and toiletries. Just didn't have to worry about anything