Ratings based on 608 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Very friendly staff

Posted May 27, 2015
Pros: Very friendly staff.
Cons: Slightly understaffed as the same staff were on check-in and the bar!
Location: Good location close to restaurants and Wallmart.
Overall enjoyed our stay a lot. Better location than previous hotel as close to restaurants. Comfortable room and very clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona

Nice hotel in Flagstaff.

Posted May 17, 2015
Stayed for one night. Accommodations were nice, one of the rooms was slightly dated, however overall it was a very nice, clean hotel with great amenities. Other guests were noisy watching tv and slamming doors even late at night, so the management may want to enforce guests being respectful of one another. The staff was great, very nice and accommodating. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bayern

Super sauberes, nobles Hotelzimmer

Posted May 14, 2015
Pros: Zimmer/Bad
Cons: Frühstück anbieten
Location: Mitten in Flagstaff gelegen / Restaurants und Supermärkte mit kurzem Fußweg erreichbar
Wir waren auf der Durchreise zum Grand Canyon und haben dort eine Nacht verbracht. Zimmer sind normal groß und super sauber. Leider kein Frühstück inbegriffen. Allerdings sind nebenan alle Geschäft die man braucht. Nur kurzer Fußmarsch zum Abendessen. Tankstelle gleich gegenüber. Ausreichend Parkplätze am Hotel vorhanden.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Flagstaff

Posted May 11, 2015
Pros: Proximity to Flagstaff. GREAT town
Cons: Refrigerators in rooms
Location: Old Flagstaff
Great hotel and staff but should have a refrigerator
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Mexico

People Friendly

Posted May 4, 2015
Pros: Friendly staff. Restaurant in the hotel.
Cons: well .... I just felt the beds were kind of hard, but the pillows were super soft which help me still get rested.
Location: The location is somewhat kind of in a congested area, but of course we were in a big truck. So, it was to be expected.
Staff was pleasant and understanding to our situation. We drove in very early in the morning. Had a wedding to attend and needed to change and be ready before check in time. They were so nice to call us back (while having breakfast) within two hours and allowed us to check in early. After a long drive, tired, we were able to get a little rest, be dressed, and made the three o'clock wedding on time. We were even surprised of the 15% discount coupon to a walking distant restaurant. Wow. What Service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very happy!

Posted May 2, 2015
Beautiful hotel, comfortable rooms and beds, staff was great. Highly recommend!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2015
Good value, conveneni to restaurants, front desk staff were great (esp, Bryan).
4 out of 5
Recommended
for Couples
by A verified travelerfrom Chicago

Nice Central Location

Posted Apr 29, 2015
Pros: The hotel was in a great location.
The staff was very nice. They had a great breakfast. Rooms were clean and very accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2015
Pros: Great room amenities, wonderful staff, super location.
Cons: You can always have better WiFi or Internet.
I've been a Holiday Inn regular but after staying at this hotel, I registered for the Hilton Honors program and now will make them my first choice when I'm booking a hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel - but breakfast not incuded

Posted Apr 26, 2015
Pros: nice layout; good sitting areas
Wonderful hotel, great stay but they do charge for breakfast in the lobby. Since almost all other similar hotels in Flagstaff include breakfast, they should have a large sign at registration saying that breakfast is not included in the room price. They do not overcharge ($10 per person), but we were so surprised to be given a bill to sign at breakfast, we didn't know what to say