Ratings based on 494 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Dirty and noisy

Posted Nov 25, 2014
Pros: Location
Cons: Cleanliness and noisiness
Location: Just down the street from NAU.
The hotel had the previous guest's leftovers still in the fridge and trash on the counter. :-( Our room was directly across from the elevator so our sleep was interrupted by incoming and outgoing guests. On top of it the toilets are so loud, they can wake you out of a dead sleep. :-( :-( It's not fun to know when your neighbors are using the toilet.
4 out of 5
Recommended
for Everyone
by A verified traveler

great location! Very nice staff!!

Posted Nov 24, 2014
Pros: indoor pool...clean lobby and rooms!
Cons: parking and entrance door locations are a little hard when hotel gets busy...not a lot of door options from parking lot.
Location: North Pole Experience and Polar Express in Williams
great! nice staff and clean lobby! We went to the North Pole Experience and it was so fun!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Carolina

Well located. Very helpful staff. Nice comfortable

Posted Nov 10, 2014
We were vacationing in Flagstaff to see parks and the Grand Canyon. The staff was very helpful. The location was close to the interstate and restaurants. The room was very comfy and clean. We actually had other reservations at another hotel but I cancelled them to stay here. The breakfast was convenient and good. There was a fireplace in the lobby and a pantry for small food and drink items and toiletries. Just didn't have to worry about anything
4 out of 5
Recommended
for Families
by A verified travelerfrom Adelaide

Lovely, clean hotel, excellent facilities.

Posted Nov 4, 2014
Pros: Excellent breakfast, very clean.
Location: A great starting point for the Grand Canyon South rim.
This hotel could have been perfect if there were only 2 in our party! We specifically asked for a triple room (no couples in the group). We paid for 3 people in the room our confirmation included a request for a roll away but this didn't happen. Upshot is that one of our party slept in a chair!!!!! Not impressed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2014
Decent hotel. We only stayed one night, but friendly staff, comfortable bed, clean, but a little noisy.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Excellent location close to University, downtown a

Posted Oct 4, 2014
easy check in, got maps lnfoatipm on all local events. Staff made us feel welcome! Always very courteous!
5 out of 5
Recommended
for Everyone
by A verified traveler

Just an overnight stay

Posted Oct 2, 2014
Pros: Comfortable accommodations with a friendly staff.
No hassle check in. Great bed and a good nights sleep.
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed hour stay

Posted Sep 27, 2014
We stayed there two nights and enjoyed pair time there. Good location, friendly staff, clean rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful

Posted Sep 23, 2014
Very nice large room. Clean and very comfortable. staff wonderful
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Indian

highly recommend

Posted Sep 13, 2014
Pros: everything
Cons: everything was great
Location: Sedona,Grand Canyon,Meter Crater,Windslow,Painted Deseret
very happy and pleasant stay was covenatly located