Ratings based on 641 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2015
Sehr gut gelegen, super Frühstück, sehr freundliches Personal
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Hotel near Grand Canyon

Posted Jul 26, 2015
Pros: Quiet and easy to find
Cons: secure parking for larger vehicles so they don't take all the spots
Location: Drove north about one hour to see Grand Canyon; beautiful images and the drive also have some spectacular views as well.
Very nice hotel; great location near Grand Canyon. Parking can be tight especially when folks are taking up four spots to park their large vehicles towing something.
Comment from Hotel Management
Jul 27, 2015 by Toby, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Paul, MN

Nice place to stay

Posted Jul 18, 2015
The accoundation was fine, most of the employees were very friendly. I will say for the price of the room, a free breakfast should be included
Comment from Hotel Management
Jul 27, 2015 by Toby, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Gute Lage zum Grand Canyon, sehr nettes Personal

Posted Jul 17, 2015
Eine gute Stunde zum GC. Das Hotel ist sauber und das Personal sehr freundlich und hilfsbereit. Nebenan gibt es einen Sizzler, sehr lecker. Leider ist der Pool sehr klein und die Betten ein wenig weich. Dennoch eine klare Empfehlung!
Comment from Hotel Management
Jul 27, 2015 by toby, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

bon séjour

Posted Jul 8, 2015
Bon séjour, chambre spacieuse avec micro onde et frigo.Piscine petite mais agréable!
Comment from Hotel Management
Jul 16, 2015 by Toby, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Family friendly

Posted Jul 5, 2015
I stayed here last year and was so pleased, my family made another trip back to Grand Canyon this year and we stayed here again. We recommended the hotel to other family members and they stayed here too. The hotel staff is friendly and welcoming! Its location is central to Sedona, Williams and Grand Canyon.
Comment from Hotel Management
Jul 8, 2015 by Toby, Hotel Management
Dear Contributor: Thank you for taking the time to comment on your recent stay. We truly appreciate your excellent review and are happy to hear you found the hotel to your liking. We look forward to seeing you again next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff
2 out of 5
by A verified traveler from Calif

Air conditioner ceased around midnight; no sleep!

Posted Jun 29, 2015
Hotel had good rating but for almost $300 one expects AC in working order. Management cancelled charges and we're grateful for that.
Comment from Hotel Management
Jul 3, 2015 by Toby, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. I'm truly sorry to hear about the a/c troubles. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from E

Close to everything. Great place to stay

Posted Jun 29, 2015
We went up for the day and enjoyed our stay. Jessica at the front desk was very kind and helpful. We will definitely be back.
Comment from Hotel Management
Jul 3, 2015 by Toby, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from santa rosa CA

Close to Lowell Observatory & Grand Canyon

Posted Jun 17, 2015
Pros: The coffee and a muffin were available in the morning without charge. The breakfast in some hotels is included as an amenity, but was $10 here.
Cons: It was generally quiet, except for the occasional slamming door in the early morning.
Location: Lowell Observatory. Grand Canyon.
Although no shuttle available, hotel had a cab for pick-up and return to Flagstaff airport. Flagstaff was within walking distance and with a vehicle, many attractions like the Observatory and museum were nearby. The Grand Canyon was about a 90 min. drive and other points of interest were between one hour and three hours drive away, i.e. the painted dessert.
Comment from Hotel Management
Jun 30, 2015 by Toby, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff
5 out of 5
Recommended
for Everyone
by A verified traveler from Amsterdam

Goede tussenstop richting Grand Canyon

Posted Jun 16, 2015
Pros: Netheid van hotel en eetgelegenheden en winkels in de buurt.
Cons: n.v.t.
Location: Grand Canyon 1,5 uur rijden. Walmart, Denny's, IHOP en andere winkels op 5 minuten rijd-afstand.
Ontzettend luxe hotel. Vriendelijk personeel. Nette, ruime kamer voor 4 personen. Voldoende voorzieningen in en rondom hotel.
Comment from Hotel Management
Jun 30, 2015 by Toby, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff