Ratings based on 252 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from denver

Very nice

Posted Jul 21, 2014
Pros: Clean (except pool) and we spent a lot of time there, good breakfast. Had snacks.
Cons: Pool was freezing andwas not particularly clean. Same broken glass there the afternoon we came and the morning we left. Was the smallest tub.
Location: Grand Canyon, Sedona, Sky ride, tons of things.
Very nice, good breakfast. They raw renovating now.
3 out of 5
by A verified traveler

Better options

Posted Jul 8, 2014
Hotel night staff very uninformed of the area, and not helpful. Breakfast ok. Could hear our neighbors on either side. AC broke and they moved us to another room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phx

Easy access to historic down town.

Posted Jul 7, 2014
Was very comfortable. Continental breakfast was filling.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent stay-over

Posted Jun 26, 2014
Pros: The continental breakfast that had more choices than only muffins and cereal and included in the price of the room.
Location: Flagstaff is centered among numerous tourist sites such as Grand Canyon, Hoover Dam, Petrified Forest/Painted Desert, and Meteor Crater.
Very clean hotel, which is a top priority. Enjoyed getting up in the morning and having a nice breakfast available, with wide variety of choices and included in the price of the room.
4 out of 5
Recommended
for Everyone
by Mary from New Brighton, MN

Comfort of Home Away From Home

Posted May 19, 2014
Pros: We liked the buffet breakfasts, fresh fruit, and flavored water and hard candy for us hikers.
Cons: Not enough large towels in 1 room, poor ventilation in bathroom, no microwave, and hot tub not available the last 2 nights as being serviced.
Location: Excellent central location. We hiked Elden Trail, went to Antelope Canyon, meteor crater, Sunset Crater, Sedona, Grand Canyon, and Walnut Canyon.
Our family of six stayed in 2 rooms each with 2 queen beds for 5 nights. Our goal was to find a comfortable place to crash after being gone all day exploring Arizona. Overall we were very pleased with the hotel and service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2014
We had reservations at another hotel. We checked out a hour later.This was graduation weekend and hotels were booked. HIX found us a room at a great price. We were in our room and comfortable in 10 minutes. I think when in doubt, go with HIX and don't worry about anything.
2 out of 5
by A verified traveler

Displeasing, odorous, hotel, without a view.

Posted Apr 18, 2014
Pros: Nothing
Cons: An entire facelift, working plumbing, refreshed air not covered with deodoriser and landscaping.
Location: Reasonable distant from old town Flagstaff and hiking.
First room wreaked of smoke. Second room, bathroom was dirty tub did not drain, was grey with a mat of hair that came up out of drain. Overall hotel smelled musty and of bad door.
3 out of 5
by A verified traveler

Just ok!

Posted Mar 28, 2014
The area of town was questionable. The outside of the facility was shabby with peeling paint on the brick outside of the hotel.
5 out of 5
Recommended
for Everyone
by Bruce from London, Ontario, Canada

Excellent breakfast buffet.

Posted Feb 25, 2014
Pros: Cleanliness, breakfast food selection, friendly staff.
Cons: Nothing comes to mind.
Location: Grand Canyon, Meteor Crater, Sedona, Sunset Crater Volcano National Monument, beautiful roads, hiking.
This is a clean, well-run hotel. The bed was very comfortable. Our room had a refrigerator and microwave, both of which came in very handy during our stay. The staff was friendly and accommodating. The complimentary breakfast buffet was one of the best I have seen, with a large variety of food, both hot and cold, to choose from. The only glitch was the failure of the hotel's hot water heating system on our last night, hence, no hot water for showers in the morning. This was a one-off incident though, and they were working to fix the problem when we left. It would not prevent me from booking at this facility again. We loved Flagstaff, and loved staying at the Holiday Inn Express.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location in flagstaff

Posted Jan 11, 2014
Pros: Great staff
Cons: Add a microwave in room
Location: Easy access
The holiday inn express personnel were great. The breakfast buffet was the best one I have had at a holiday inn. The staff said there will be a face lift in February and some of the furnishings were dated. A nice addition in the room would be a microwave.